The furniture are as advertised. Bought the Menorca sideboard to put our tv on in the living room. Fantastic piece of solid wood furniture. The door needed a bit of adjustment with a screw driver but... See more
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Company details
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Shop a range of stylish made to order sofas, beds and more. Alongside an extensive range of furniture, lighting, soft furnishings and accessories.
Contact info
London, United Kingdom
- 02086291166
- customerservice@perchandparrow.com
- www.perchandparrow.com
Replied to 70% of negative reviews
Typically replies within 1 week
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Perfect genuine oak furniture for living room
The furniture are as advertised. Bought the Menorca sideboard to put our tv on in the living room. Fantastic piece of solid wood furniture. The door needed a bit of adjustment with a screw driver but should be easy for any guy to do. Delivery team was also fantastic. 10/10 will order from this company again if we need another piece and will recommend to friends.
First time buyer from P&P but would use again
Absolutely love our chairs - great quality and price and perfect for our dining area. Comms were straightforward and delivery as expected. Would recommend.
Second purchase from Perch & Parrow.
Second purchase from Perch & Parrow.
First class delivery service.
Package well and delivered promptly.
Highly recommend.
Great quality garden chairs
Great quality garden chairs. Super delivery and all in all everything I hoped for and more
Two Paddington leather armchairs
Two Paddington leather armchairs. Lovely quality leather beautifully made chairs, delivered within 7 working days, courteous, experienced delivery team. A good experience, thank you
Disappointing “mohair” style throw,but excellent after sales service
Ordered two throws from Perch and Parrow.Delivery was reasonable but no email acknowledgement of purchase or delivery notification .The Lula Jacquard stripe throw is lovely and I am very happy with it but I would advise against buying the Idle Herringbone throw.
It has worn really badly in a just couple of weeks with hardly any use .I reported this to Perch and Parrow and their follow up customer service has been exemplary

Reply from Perch & Parrow
Lovely mirror
Lovely mirror. Less expensive than other sights and discount for Easter too.
Quick delivery. Well packaged.
Absolutely first class
Absolutely first class
The footstool was available elsewhere but at an inflated price with ‘sale’ or discount’ reductions - still more expensive though. P&P were out of stock but replied promptly to my message with a phone call to tell me when they would have it back in. When I ordered it was quick and easy to use the website, it was then delivered on the second working day (they said within 7 working days). Delivered assembled, well packed & via DPD who are my first choice of courier. Just all round great service.
Bought two table runners
Bought two table runners - very pleased with quality of products and prices which were very reasonable. Despatched quickly with DPD. I have shopped with them before and would do so again.
Ordering was easy and my purchase was…
Ordering was easy and my purchase was delivered very quickly. It was easy to assemble, and I’m very happy with it. Very good value in the sale.
Beautiful lampshades
Excellent service - ordered and delivered in super quick time (confident delivery with dhl). Beautiful lampshades exactly as description and colour - and very well priced. Look twice as expensive as they were - well done team!
Great product
Great product, fast dispatch and delivery, can't fault it really.
Mirror arrived broken
Mirror arrived broken, emailed 4 times, called several times with no response

Reply from Perch & Parrow
Fantastic experience - particularly customer service
Fantastic experience, parents bought me a lamp, and I had a few issues with the lampshade itself (not the company's fault) and they were understanding, friendly and quick to resolve it, replacing it a couple of times to get it right. Highly recommend

Reply from Perch & Parrow
Happy with experience
We bought a dining table. Good quality product, efficient delivery with updates on timings.
ARIA TONAL POUFFE
delivery was quick and poufee as described, not used yet as bought for a gift but quality looks good
Terrible Customer Service
Bought a table. Arrived with broken foot. Emailed x3 times to customerservice @ perchandparrow.com - absolutely no response.

Reply from Perch & Parrow
The product was lovely and it was…
The product was lovely and it was delivered in super quick time.
The two accent chairs that I ordered…
The two accent chairs that I ordered came on the expected day and within the two hour delivery slot and I was kept up to date by the delivery firm men who were smart friendly and efficient.
My chairs were perfect in every way. Very well made and just as described online I am so very pleased with them.
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