I don’t often write reviews but felt the need to praise Paul... Top guy, who fitted us a new oil boiler asap as our old boiler broke and we needed a new one... Given 5 Stars but would happily have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company provided first class service from start to finish, new boiler was installed within one week of initial enquiry. Work was carried out making sure all surrounding areas was protected, da... See more
A first class service, friendly and efficient . Contacted Paul about 3 weeks ago for a quote for a new boiler , told him the basics , he quickly came back to me with a ball park price. Site visit fol... See more
Paul was absolutely brilliant! He was friendly, helpful, professional, turned up on time, left the whole place clean and tidy, left waste materials stacked tidily ready for removal and explained clea... See more
Company details
Information provided by various external sources
Our company offers all aspects of plumbing and heating specialising in boiler installations and offering huge guarantees on oil and gas also a Worcester Bosch Platinum accredited installer
Contact info
25 st whites rd, Gl143db, Gloucestershire, United Kingdom
- 07747103141
- info@paulwilliamsplumbing.co.uk
- www.paulwilliamsplumbing.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional installation
Very professional installation of oil boiler.Paul is helpful and knowledgeable. I would highly recommend him.
Exceptional service
Exceptional service. Installed and relocated a new boiler for me. Tidy and worked well to ensure job is done to a very high standard. Also high standards with covid rules. Thank you very much. Will use again and recommend to anyone.
Excellent service ,
Excellent service ,came when Paul said they would, the old system was out ( gas boiler and radiators ) and new boiler and rads fitted on day one , by 10 am next day the system was up and running . Paul and staff worked very well on a job which could not have been easy with restricted access in the loft . All mess and rubbish and the old boiler and rads taken away, highly recommended.
Great experience, 100% recommended
Service complete by Paul, after finding via Worcester web site, from initial contact to job completion, effect throughout, and a really nice guy, what more do you need... highly recommended!
Perfect service - highly recommend
I contacted Paul not even 2 weeks ago and it was an instant quote and booked in for installation. He came and fitted the boiler in under a day and arranged for the scrap to be collected. Perfect service, thank you 😀 highly recommended ⭐️⭐️⭐️⭐️⭐️
First class!
First class!
Bang on time and cracking job with great work force.
Clean and tidy brilliant job.
Paul really does deserve his great…
Paul really does deserve his great reviews. Such a friendly, knowledgable person. Our boiler was replaced in half a day, leaving no mess and with good instructions on how to use it. Add to this the fact that he’s Worcester certified, giving you the maximum warranty on your installation and you can’t go wrong.
Thanks Paul. 👍👍
Great Job Done
Great Job Done, very efficient and clean no mess at all, really nice guys,I wouldn't hesitate to recommend Paul Williams LTD
Remove and replace a very old boiler system.
Paul is exceptional; good communication, efficient and excellent work ethic. Him and his team just get on with the job, they are polite, cheerful, turned up on time every day and go the extra mile.
A good local plumber
I have used Paul on several occasions and I have found him helpful and responsive. I have been very happy with the quality of his work and service. The jobs have included dealing with a burst pipe, and replacement of radiators and a boiler. I will use him again if/when required.
Fantastic service workers all friendly
Fantastic service workers all friendly, work completed quickly, also cleaned up after the work they did, also everything explained in a great manner. Would definitely recommend. Many thanks
Fantastic
In such a quick time, he managed to do everything I needed, fitted the new boiler taking out my old one and arranging for it to get collected all on the same day. He’s good for a chat too, and everything is working perfectly
Good Experience
Paul supplied the quotation on the same day I contacted him and having accepted the quote agreed the boiler installation date. He arrived on time 4 days later installed the boiler by early afternoon, demonstrated the system, tidied up and that was that. He was was both pleasant and helpful and obviously completed post installation admin with alacriry as the certificate of registration and warranty arrived from Worcester Bosch 4 days later. I am pleased to say the whole process was simple and quick especially. I am happy to recommend Paul.
1st Class Service!
Paul was such a superstar! From the initial enquiry to the installation. Communication was second to non and he answered all my questions I had with a professional yet friendly approach. I can’t recommend him highly enough. I will be booking Paul for all my future servicing. And all the future plumbing requirements.
Great service
Having no heating or hot water, Paul was incredibly helpful despite being fully booked up, helping resolve the issue within a few hours.
I can fully recommend Paul’s work
I can fully recommend Paul’s work. The boiler installation was completed professionally and efficiently with care to the surroundings. Following the work, Paul gave good instructions on its use and made sure that I was satisfied with the work before leaving.
Old fashioned care in the modem age, now that is refreshing.
I have to say in this day and age of people mainly looking after them self's, this company seem to actually care about people.
Their communication over the weekend was superb and the issue sorted out without fuss.
5* service
Paul was fab! he turned up on time, responded quickly to messages and managed to fit around my schedule. He was quick, professional and thorough. 5*
Excellent Service
Excellent service throughout. Very good communication, professional and first class workmanship. No hesitation in recommending their services.
GREAT GUY/GREAT WORK
We have struggled to find find a good reliable plumber since we relocated to the Forest of Dean in 2017.
On the recommendation of our neighbour, we asked Paul Williams to fit our new shower. Paul is polite, friendly and punctual and did an excellent job for us.
We will now only use Paul Williams Plumbing and Heating and highly recommend him to others.
Paul was very COVID aware and we felt safe having him in the house during these difficult times.
Colin & Lesley
Drybrook
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








