Partridge Homes Estate Agents & Letting Agents Reviews 

153
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for providing a truly personal and supportive touch throughout the entire property journey. Reviewers deeply appreciate the clear communication and prompt responses received when dealing with various property sales and lettings across the region. People consistently note that the dedicated team goes above and beyond to make complex property transactions exceptionally smooth, stress-free, and well-managed from start to finish. Consumers strongly emphasize that this wonderful family-run business always delivers an honest, dependable service that successfully exceeds customer expectations time and time again.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for being exceptionally helpful,... See more

Service

Customers report overall satisfaction and positive experiences with service. Consumers highlight the... See more

Customer service

People report positive experiences with customer service, consistently praising the friendly, approachable,... See more

User experience

Clients share positive opinions on user_experience, highlighting a great buying journey and fault-free... See more

Customer communications

Users describe ambiguous interactions with contact, showing a split in customer experiences. Some reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a family run estate agent business we bought and let with them for many years and they are all extremely approachable. I have known Charlotte for at least 40 years and she has never changed with h... See more

Rated 5 out of 5 stars

The outstanding transparency and honesty in all aspects of getting my property rented. The whole team were on hand and always ready to help and support me with all my questions as this eas a first tim... See more

Rated 5 out of 5 stars

Have used for renting and selling properties. Service from Nicky, Paul, Callum and Tracey was excellent, offering the personal local touch. Easy to get in contact with via phone or email. Very rea... See more

Rated 5 out of 5 stars

I have used Partridge for over 15 years, from helping me buy my first rental flat, and finding amazing tenants, to doing it all again with flat number 2..while I was living overseas for 90% of the tim... See more


Company details

  1. Real Estate Agency
  2. Apartment Rental Agency
  3. Real Estate Agents

Written by the company

Partridge Homes is a multi award winning, family run estate and letting agent in Birmingham and Solihull, specialising in residential sales, lettings, property management and high end relocations across the West Midlands. With over 20 years’ experience and offices covering Shirley, Solihull, Yardley, Sheldon and surrounding areas, we have built a reputation as one of the best estate agents and letting agents in Birmingham and Solihull. Our approach is simple – service first, results driven, and tailored to every individual client. We are widely recognised as the go to letting agents in Solihull and Birmingham for landlords, professional tenants and relocation clients. Our lettings team manages hundreds of properties and is known for achieving strong rental values, minimal void periods and high quality tenant sourcing. We specialise in sports and entertainment relocations and are trusted by professional footballers, athletes, influencers and high profile clients moving into the West Midlands. During the 2025 to 2026 season, we successfully relocated 19 out of 19 Birmingham City Football Club signings, reinforcing our position as a leading relocation agent in the UK. Our core services include: Property valuations in Birmingham and Solihull Residential property sales with expert marketing and negotiation Lettings services for landlords including tenant sourcing and full management Property management for portfolios across Birmingham, Solihull and surrounding areas Corporate and high net worth relocations with a bespoke, discreet service Landlords choose Partridge Homes for our proactive management, strong compliance knowledge and ability to maximise rental returns. Sellers trust us to achieve the best possible price with a hands on, experienced sales team. Tenants benefit from a professional, responsive and well managed service. We are proud to be recognised as multi award winning estate and letting agents in the B90 and B91 postcode areas, consistently delivering outstanding service levels. If you are searching for a trusted estate agent in Solihull, a reliable letting agent in Birmingham, or want to know how much your property is worth, our team is here to help. Contact Partridge Homes today: Solihull Office: 0121 745 2225 Birmingham Office: 0121 742 0404 Email: admin@cpartridge.co.uk Partridge Homes – Award Winning Estate and Letting Agents in Birmingham and Solihull, specialising in property sales, lettings, management and sports and entertainment relocations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eve was so helpful and always got…

Eve was so helpful and always got answer from solicitors. She went above her job role to help with us even though she was not our estate agent.

7 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! Paul was so helpful and informative I was worried I couldn’t find a suitable tenant but he delivered!

10 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

I partner with Partridge Homes and…

I partner with Partridge Homes and assist with any of their Land, Development and Auction enquiries. I have always found every member of the team to be helpful and supportive and customer focused. Long may this partnership continue.

15 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Best estate agents in the midlands

I've brought and sold many properties with partridge homes and from start to finish the whole process has run very smoothly without any stress due to the staff delivering an exceptional service. I don't consider using any other estate agents as partridge homes excel them all in every area. Thanks again for the wonderful service to every staff member associated with partridge homes.

7 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

I instruct Partridge homes regularly in…

I instruct Partridge homes regularly in my professional capacity. I have always found Patridge homes to be professional and diligent . They are always my go to agents and I have recommended them to colleagues and friends and they have exceeded expectations.

14 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

As a property developer

As a property developer, I have to choose wisely. Partridge Homes have always showed professionalism and customer service as a number one priority. One of my referrals used Partridge Homes on six properties he bought from me. To this day, he absolutely adores the service. Not to mention the amazing Rent they got for him.

14 March 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

The best company for house sale.

The care and consideration given to myself after a bereavement was exceptional. The house was sold quickly and I was helped through the process, they brought an issue to my attention which I will always be grateful for. They are extremely professional, have an attention for detail. I would highly recommend partridge estate agents and would have no hesitation to use them myself if needed again in the future. One very happy client.

7 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Exceptional Service.

I have had numerous dealings with Partridge Homes, and from the very first contact, everything and everyone have been super friendly, extremely efficient, very knowledgeable, and just a complete pleasure to work with.

Thank you so much Calum and all, your professionalism is second to none! I cannot sing your praises highly enough.

1 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Fabulous service from Partridge Homes

Fabulous service from Partridge Homes. Calum always kept us updated through out the sale of our house, which he sold very quickly. A very easy process with Partridge Homes, would recommend to anyone.

14 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Excellent service

I have recently used partridge estate agent Yardley to sell my house. I must say I am highly impressed with the service and support provided by Callum and the team . All the team was very proactive and always available to help throughout the process. They sold my house in the third week and seemed very knowledgeable about the local market. They delivered as they promised. Greatly appreciate the help and service. Would always use them again should I need to sell or buy. Definately recommended to family and friends.. Thank you all at partridge estate Agent Yardley...

13 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Amazing experience from partridge…

Amazing experience from partridge homes! Got my house on the market and sold within weeks! They are a pleasure to deal with.

11 May 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Paul offers great service

Paul offers great service when looking for a property and the team was very helpful I felt extremely looked after when talking with him

14 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Very helpful and trustworthy

Was looking for a 3 bedroom house and came across partridge homes. They found me a few options, I viewed them and found 1 we liked.
The process was very smooth and all the staff were very helpful all through the process.
I recommend them highly.

5 March 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 5 out of 5 stars

Had a great experience getting my…

Had a great experience getting my rental accommodation, Amy Boardman was very helpful sorting everything out. I will highly recommend using Partridge homes.

14 June 2024
Unprompted review
Partridge Homes Estate Agents & Letting Agents logo

Reply from Partridge Homes Estate Agents & Letting Agents

Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!

Rated 1 out of 5 stars

Run by Kids

Apparently they must be so busy because they failed to arrange a valuation appointment or reply to my email. But no worries, plenty of Estate agents looking for instructions - I wouldn’t bother with such a business that’s so blatantly busy!

1 June 2024
Unprompted review
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Reply from Partridge Homes Estate Agents & Letting Agents

Hi Alec,

Thank you for your feedback. We take all reviews seriously and strive to improve our services continuously. Unfortunately, I could not find any records in our system or any email from you in our email inbox. Could you please provide more details or call me directly at 0121 745 2225 so we can resolve this matter promptly? Your satisfaction is important to us, and we are eager to address any concerns you might have.

Warm regards,

Paul Partridge

Rated 5 out of 5 stars

Me and my partner have put our property…

Me and my partner have put our property on the market with Partridge Homes and we are delighted with the service so far. Eve came out the day after the valuation to take pictures and was incredibly professional. She took videos and pictures of our property and was polite when doing so. She also got drone footage for the video and took time showing our children who loved it. The pictures and video look great and we have already got viewings booked in.

21 March 2024
Unprompted review
Rated 1 out of 5 stars

Probably the least responsive agents I’ve ever dealt with

The agents aren’t responsive to emails and important issues tenants raise after they have moved in. Our property hadn’t been professionally cleaned before we moved in, the oven was rusty and unusable. They know we have young children. I haven’t had a single reply to any emails, except the email confirming we had paid our deposit and upfront rent, of course. We have received a few phone calls from the agents simply regurgitating information already provided to us by the landlord. We wouldn’t recommend these agents if you’re looking for a responsive agent to help manage a rented property and we certainly wouldn’t use them again!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Partridge Homes Estate Agents

I was recommended Partridge Homes Estate & Letting Agents by a friend who had used them and I cannot rate them highly enough. Calum was really professional and friendly, extremely quick to respond and action my enquiry. The marketing of my property by Eve has been exceptional. The photos and video tour really are stunning and completely above any from previous estate agents. From my property going live on the market on Friday, I had a viewing on the Sunday and offer accepted on Monday. Unbelievable. Thank you so much to all the Team at Patridge Homes and special thanks to Calum, Eve and Alf.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I can’t thank everyone at Partidge Homes enough for how they have dealt with the let of my property. They are incredibly thorough, polite, professional, helpful and wonderful to speak to. I feel very at ease knowing they will be managing my property let. Great service. ⭐️⭐️⭐️⭐️⭐️

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Partridge Homes

Great service from Partridge Homes. I received valuations & quotes from 3 estate agents but I knew when I met Calum that I wanted to use Partridge Homes. They were efficient from start to finish and I cannot fault them or their service. Eve was also extremely helpful and kept me updated along the way. Thank you to all at Partridge Homes.

14 June 2023
Unprompted review

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