Value Checkers Reviews 128

Extremely helpful and very fast service. Great communication throughout!

Very helpful, fast response, 5 stars service

Easy to use, great service and clear communication, replacement received within a week 👍 will continue to use value checkers 👍

Really helpful and efficient. Thankyou to Attiah for her great customer service and quick response.

The service was straightforward and we are happy with the result. Thank you.

I undertook a review of both Love It Cover It and Value Checkers following the failure of my laptop and proceeded with a claim through Love It Cover It due to their clear documentation process.

The claim was approved, and Value Checkers were appointed to carry out the inspection. The device was collected by DPD on Monday and delivered to their facility on Tuesday.

Following assessment, it was confirmed that the mainboard had sustained damage as a result of liquid ingress around the heatsink, which had affected the core functionality of the device.

Value Checkers advised that a report would be submitted to my insurer, after which a decision would be made. By Thursday, I received confirmation that a replacement had been authorised. The replacement unit was subsequently received by the repair centre and is scheduled for delivery to me on Saturday.

Throughout the process, communication from both Love It Cover It and Value Checkers was consistently clear, timely, and professional. The efficiency of the claim—from collection through to replacement—was particularly notable.

Given the modest monthly premium of £8.99 and an £80 excess, the overall level of service provided represents a high standard of customer care. I would also like to specifically acknowledge Attiah Somenthal at Value Checkers and Sophia at Love It Cover It for their professionalism, responsiveness, and support throughout the process, which contributed to a smooth and well-managed claims experience.

Quick turnaround, responded promptly to every inquiry. Kept communication during repair process so I knew what was going on and I wasn’t left in the dark.

They were excellent from start to finish. No issues kept me informed, very happy with the service.

Brilliant from start to finish thankyou 🙂

The issue i had was seamless, I was informed every step of the way with a very prompted reply to any question I had. I would highly recommend

Can’t express enough how brilliant my experience with Value Checkers has been. We came through our insurance with Lovit cover it. It’s always stressful when you have a high value device and it needs repair/ replacement urgently. Value Checkers, however were brilliant at keeping in touch throughout the whole process. I had access to them via text message and no matter how many times I messaged they were polite, friendly and kept me updated throughout. Unfortunately the device was beyond repair but a replacement was sent out very quickly and it is exceptional.
I would like to say a special thank you to Attiah. She was just wonderful.

Great support throughout making my claim. Made the whole process simple and stress free.

Really good communication at every stage. Quickly resolved our issues and sorted a replacement laptop for my final year university student within a week of saying the previous one was irreparable. Top service, thank you.

Excellent communication and fast service

Really excellent service - fast, friendly and informative. They kept in touch
throughout and it was very reassuring to interact with real live human beings!

Excellent company to deal with. Efficient, prompt, friendly and professional.

Great service and instant response

Very cooperative and reliable service. Had a really good experience with them.

Excellent customer service. Value Checkers sorted my daughter’s iPad very quickly, and Dani kept me updated every step of the way. Highly recommended.

The service I have received from start to finish has been superb from value checkers they kept in touch with regular updates great service throughout