Park Cameras Reviews 

18,167
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Company replied

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,167)

1,471 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience at Park Cameras…

The whole experience at Park Cameras ran very well from the first enquiry to completing the transaction. The staff were courteous, knowledgeable and spent time to ensure that I was happy with my choices of products and that they were suitable for my needs. They offer competitive pricing on an extensive range. Very happy throughout and would be happy to recommend them.

22 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback, it is very much appreciated :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Item like new & great value

Easy purchasing experience.

Good communication.

Good packaging & purchased item in fantastic condition in original box. Product was like new.

Great value.

No problems at all.

Many thanks.

9 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Excellent Overall experience

Excellent Sales experience, very good advice in store. Knowledgable and nice Sales Consultant, great shop, and after support was also best of class. I highly recommend Park cameras and would buy again from them without any hesitation.

30 May 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Amazing service and excellent product

I ordered a Wandrd backpack on a Saturday afternoon and it was delivered 16 hours later on the Sunday morning.

The pack back is just what I wanted and the very quick delivery was amazing! Such good customer service. I will definitely be ordering from Park Camareas again

13 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Well chuffed

Camera arrived next day excellent condition for a used camera and the price was good definitely buying from park cameras again the customer service was second to none and very easy to get through to them plus their delivery is excellent 👍

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

They go the extra mile…

They go the extra mile to make you feel comfortable with what can be financially pretty significant purchases!

18 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Camera sale

Had a quote for a camera that I’d used very rarely.
I considered the condition to be as new, but Park Cameras said it showed signs of a little ware, however they did reduce the quote but only by £16.00.
I would have liked photos of the areas that they said showed ware but I was still satisfied with the price offered. I could have probably received a better price selling privately but this was the easier option for me.
They said payment would be in my account within 3-5 days and it was. Experience was positive and would use again.

10 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback.
Chris & Used team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, and quick on delivery. Excellent price too!

30 March 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

A very hassle-free process

A very hassle-free process. Speedy communications, and I was paid exactly as quoted - very pleased, so I have sent two more items for trade-in.

15 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

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