Park Cameras Reviews 

18,164
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,164)

1,468 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used macro lens

Used macro lens - all fine: prompt delivery, quality as described, competitive price.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

One of the UK's better photography dealers.

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo kit before buying.

I don't live locally but can confirm that Park's internet (or phone) sales approach is pretty good too with typically next day courier (DPD) delivery. They also buy used kit and offer prompt assessment and fair pricing. Overall a great dealer whom I have grown to trust.

For balance, other photo dealers are also available too. But I'd always typically take a look at Park before deciding.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review it really is appreciated :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Good service

Good Price, in stock and delivered on time. Will use again

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Great product

Great product. Quick delivery. Many thanks.

29 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I am not easily pleased and rarely…

I am not easily pleased and rarely pleasantly surprised in a world where everything seems to need chasing. I ordered a cotton carriers harness, with free delivery so didn’t expect it to come for a week. I’m going to the Farne islands on the third and wanted it for that trip but felt I was throwing the dice and I’d left it a little late. Not so. Today. Sunday, my parcel arrived. I ordered it on Friday at around 1am. Now that is service. Oh and I love the harness. It’s going to make life so much easier. Well done park Cameras. Well done cotton carriers. One very happy customer. Now I’m going to have to go find something else to complain about.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Thank you Peter! Urgent item sent immediately and received next day on a Sunday to Scotland. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Many thanks! Return customer and will return again, highly recommended for a friendly and efficient service.

28 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review, I will pass on your kind comments to Peter :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

50 years of quality service

50 years ago, I bought a Canon AE-1 from Park Cameras, and I’ve now received my new pride and joy. Their staff were helpful and fast, and put loving care into presenting the second-hand kit.

26 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 4 out of 5 stars

Initial problems ordering

Problems taking payment, which seemed to be a problem somewhere between the credit card company and Park Cameras. Eventually got sorted after multiple calls with both parties. Quick dispatch and receipt after that.

5 June 2026
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Reply from Park Cameras

Thanks for taking the time to leave us a review
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Very good service

Very good service! I sold an item to them and they gave me a better price after checking it which was a nice surprise.

23 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

easy.

Quick, easy and well informed service.

22 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

A great experience

A great experience. A great bit of kit supplied at a price that was extremely competitive. Everything was dispatched extremely quickly and queries were dealt with by very helpful staff.
My only very minor gripe was that I was not aware of the need for a PD charger or the lack of a battery charger until the camera was with me. Whilst this is a Nikon issue perhaps a little warning should be visible when considering such cameras. Otherwise the process has been clean, smooth and faultless. A big thumbs up to Park Cameras

19 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for the feedback
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Quick and efficient online camera service.

The quick online quote was backed up with a confirmation email. The collection included instructions and was free ,it only took 1 day.
Email confirmation of arrival and shortly afterwards a confirmation of the online quote by email .
Very efficient and trustworthy company working together with DPD for an all round customer satisfaction.
I've bought and sold through this company, they are tops 👌.
Great company, great service.

23 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Ordered a used lens

Ordered a used lens. Item was exactly as described. Happy with the purchase and fast delivery. Communication was excellent too..

5 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Nikon lens.

I found the used lens I was after on a general Google search which came up as Park Camera's. After looking at reviews, I sent for it and I am pleased to say it was as you say, in excellent condition. Quick delivery, very well packaged, and a good price.
Thank you.

22 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

A great experience at Park Cameras…

The whole experience at Park Cameras ran very well from the first enquiry to completing the transaction. The staff were courteous, knowledgeable and spent time to ensure that I was happy with my choices of products and that they were suitable for my needs. They offer competitive pricing on an extensive range. Very happy throughout and would be happy to recommend them.

22 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback, it is very much appreciated :-)
Gosia & Customer Care Team.

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