1. Customer service was excellent. All queries answered as needed. 2. Very prompt. Called when requested. Did not harass with reminder calls 👍🏾. 3. Courier runner too was very polite & cooperat... See more
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Review summary
Created with AI, based on recent reviews
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Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
Company replied
I recently sent a courier from India to the UK and had a great experience. The process was smooth, and my package reached safely without any delays. The team was very supportive throughout and respond... See more
Company replied
Great service and delivery. Sent some glass items along with quite a frw other items from Mumbai to the UK and they arrived without any damage. The Parcel Chief team was very responsive with answering... See more
Company replied
Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very prompt responses and updates.
2 September 2025
Unprompted review
Reply from Parcel Chief
Dear Nabottama Pal,
Thank you for your kind words!
We’re glad to hear you appreciated our prompt responses and updates. Your feedback motivates us to keep providing excellent service.
We look forward to assisting you again!
Best Regards,
Parcel Chief Team
Much appreciated service..
Much appreciated service...
My experience with parcel chief was Great.. Received the items on time without any damage. Staffs are very helpful especially Ms.Sakeena
Highly recommended.
5 September 2025
Unprompted review
Reply from Parcel Chief
Dear Minu Martin,
Thank you for sharing your first experience with us — we’re so happy to hear it went smoothly!
We’re delighted that you found our service affordable, honest, and efficient. It’s wonderful to know your parcel reached the UK within a week!
A special thank you for mentioning Ms. Sakeena — she’ll be thrilled to hear your appreciation. We’re always here to make your shipping experience simple and stress-free.
Best Regards,
Parcel Chief Team
Very good customer service
Reliable service providers.
Very good customer service.
Quick delivery service.
3 November 2024
Unprompted review
Reply from Parcel Chief
Dear amrutha thadeus,
Thank you for your positive feedback!
We’re happy to hear you found our service reliable, our customer support helpful, and delivery quick. Your satisfaction is our priority.
We look forward to serving you again!
Best Regards,
Parcel Chief Team
Very prompt and timely service
Very prompt and timely service. Consignments delivered as per schedule to UK and in tact. Domestic leg can be improved. Very responsive to customer and tracking facility available. Would definitely recommended this service.
4 September 2025
Unprompted review
Reply from Parcel Chief
Dear Krishnan Rajan,
Thank you for your valuable feedback and for sharing your experience with us!
We’re glad to know the parcel reached the UK on time and in perfect condition. Your appreciation for our responsiveness and tracking service truly means a lot.
We’ve noted your suggestion regarding the domestic leg and will certainly work on improving that. Thank you for your recommendation — we look forward to serving you again!
Best Regards,
Parcel Chief Team
Quick and Reliable
3 September 2025
Unprompted review
Reply from Parcel Chief
Dear Ateeq Surve,
Thank you for your feedback!
We’re glad you found our service quick and reliable. We appreciate your support and look forward to helping you again.
Best Regards,
Parcel Chief Team
Prompt and transparent service
Prompt service, courteous staff, guidance, transparent tariffs and timely delivery
8 July 2025
Unprompted review
Reply from Parcel Chief
Dear Rajiv Agrawal,
Thank you for your kind feedback!
We’re delighted to hear you appreciated our prompt service, courteous staff, clear tariffs, and timely delivery. Your satisfaction is very important to us.
We look forward to serving you again soon!
Best Regards,
Parcel Chief Team
Amazing service by Parcel Chief
Amazing service by Parcel Chief! Smooth booking, timely delivery, reasonable rates, and excellent support. Highly recommended for international courier. I have used it for australia, dubai. The team even went the extra mile, packed my items with care like a family member, and ensured timely delivery.
Highly recommended for international courier.
Sakeena has been lovely team who diligently communicated via whatsapp and shared all updates and requirements.
28 August 2025
Unprompted review
Reply from Parcel Chief
Dear Deepika Gupta,
Thank you so much for taking the time to share your positive experience with Parcel Chief.
We're thrilled that you found our booking process smooth, our rates reasonable, and our delivery to Australia and Dubai timely. It's especially wonderful to know that our team, including Sakeena, made you feel like family and went the extra mile to pack your items with such care. We'll be sure to pass along your kind words to her.
Best Regards,
ParcelChief Team!
Amazing service
I recently sent a courier from India to the UK and had a great experience. The process was smooth, and my package reached safely without any delays. The team was very supportive throughout and responded quickly to all my queries via email, which made the whole process stress-free. Their professionalism and reliable service gave me peace of mind, and I would definitely use their service again. Highly recommended!
1 August 2025
Unprompted review
Reply from Parcel Chief
Dear Tarab Khan,
Thank you for your wonderful feedback!
We're so glad to hear that you had a great experience with your recent courier to the UK.
It's fantastic that the process was smooth and your package arrived safely and on time. We're also happy that our team's quick and supportive responses gave you peace of mind throughout the process.
We truly appreciate your recommendation and look forward to helping you with your future courier needs.
Best Regards,
ParcelChief Team!
India to Europe courier service
Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us.
- pick up from my city , arranging courier service everything was taken care smoothly
- finally all my items came intact in good condition within 15 days and i was shared with an update every step.
27 August 2025
Unprompted review
Reply from Parcel Chief
Dear AnuGirish,
Thank you for the fantastic review!
We're so glad we could make your courier experience from India to Germany a smooth one.
It's great to know that our detailed support on WhatsApp made the process easy for you and that we were able to handle everything from pickup to delivery seamlessly. We're also happy to hear that your parcel arrived safely and that you were kept updated every step of the way.
We appreciate you choosing our service and look forward to assisting you again in the future!
Best Regards,
ParcelChief Team!
Excellent service
Excellent service, reasonable price with quick delivery. I received my parcel within one week. Definitely recommendable
12 August 2025
Unprompted review
Reply from Parcel Chief
Dear Haritha,
Thank you so much for the five-star review!
We're thrilled to hear that you had an excellent experience and that your parcel was delivered quickly and at a reasonable price. We really appreciate your recommendation!
Best Regards,
ParcelChief Team!
This is the best international courier…
This is the best international courier service I have used to get my package delivered-from India in just 7-8 days. They took care of everything, starting from pickup from my hometown in India until delivery to the Netherlands, i was kept informed of each step. I also found the prices to be the most reasonable among others that I enquired. Special thanks to Sakeena who took care of everything and guided me through out the process😊 i would recommend their services to anyone who is looking for a seamless courier experience..
25 July 2025
Unprompted review
Reply from Parcel Chief
Dear Vaisali,
Thank you for your wonderful feedback!
We're so glad we could provide you with such a positive experience.
It's fantastic to hear that your package arrived in the Netherlands from India in just 7-8 days and that you found our prices to be the most reasonable. We're also thrilled that our team kept you informed at every step, making the process seamless for you.
We will be sure to pass on your special thanks to Sakeena for her excellent support and guidance.
Best Regards,
ParcelChief Team!
Great Service provider
Great Service provider , E2E , door to door service with resonable pricing model . Quick delivery as well . Highly recommended
9 July 2025
Unprompted review
Reply from Parcel Chief
Dear R Choukse,
Thank you for the fantastic review!
We're so glad you had such a great experience with our end-to-end, door-to-door service. We appreciate you highlighting our reasonable pricing and quick delivery. Your recommendation means a lot to us!
Best Regards,
ParcelChief Team!
Quick and easy delivery and reasonable…
Quick and easy delivery and reasonable rates. Fantastic customer service, update each and every steps promptly.
Only delay I faced is the collection from my place that’s in Kerala and reaching to Mumbai by road. After that I received the package in 3 days
9 August 2025
Unprompted review
Reply from Parcel Chief
Dear Nasna Aneesh,
Thank you for the five-star review!
We're so glad to hear that you found our service quick, easy, and reasonably priced, with fantastic customer service. We appreciate your feedback and are happy we were able to keep you updated on every step of your package's journey.
We've noted your feedback regarding the pickup delay from Kerala to Mumbai and will look into ways to improve our transit times for that route.
Best Regards,
ParcelChief Team!
The Parcel chief courier provided excellent service. …
The courier service provided excellent service, delivering the parcel within a remarkably swift timeframe of seven days.
17 August 2025
Unprompted review
Reply from Parcel Chief
Dear Brijendra Parihar,
Thank you for your kind words!
We're thrilled to hear that your parcel was delivered within just seven days. Providing fast and reliable service is what we strive for, and your feedback truly means a lot. We look forward to assisting you again in the future!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Tejas Savalia,
Thank you for your excellent feedback!
We’re glad you’re happy with our service and look forward to helping you again soon.
Best Regards,
ParcelChief Team!
They handled my shipping very nicely
They handled my shipping very nicely . All the time I received prompt response from them whenever I had query. I had box bigger than the items inside it and they helped me to cut the box as, repack the items well . There picked up box from my friends place . The delivery to US was quite quick . Pick up to deliver was just 7 days. I highly recommend to use their service .
11 August 2025
Unprompted review
Reply from Parcel Chief
Dear Chetan Chandrana,
Thank you so much for your detailed and thoughtful review!
We're delighted to hear that you were happy with our service and that the delivery to the US was quick and smooth. Our team is always here to assist — whether it's repacking, answering queries, or arranging flexible pickups. Your recommendation truly means a lot to us. Looking forward to serving you again!
Best Regards,
Parcel Chief!
Reply from Parcel Chief
Dear Abiyouth,
Thank you for your feedback! 😊
We’re glad to hear your parcel arrived on time. Looking forward to serving you again soon!
Best regards,
Parcel Chief Team!
I've used Parcel Chief multiple times…
I've used Parcel Chief multiple times for getting stuff from India to Netherlands. It's a great relief to have a service which covers end to end process - pickup , customs , delivery.
Special thanks to Sakeena ji for assisting us through out the process.
14 July 2025
Unprompted review
Reply from Parcel Chief
Dear Shubhika Batra,
Thank you for your continued trust in Parcel Chief!
We're glad to hear that our end-to-end service—from pickup to customs to delivery—has made the process smooth and stress-free for you. It means a lot to us to be your go-to choice for shipments from India to the Netherlands. We look forward to serving you again soon!
Best Regards,
ParcelChief Team!
Great job from parcel chief.
Great job from parcel chief.
Received my parcel with no damage and within the time. Keep up the good work and I wish you best success in future.
16 July 2025
Unprompted review
Reply from Parcel Chief
Dear Tyson Robert,
Thank you so much for your kind words and support!
We're delighted to hear your parcel arrived on time and in perfect condition. Your encouragement means a lot to us. We'll continue working hard to provide reliable service—wishing you all the best as well!
Best Regards,
ParcelChief Team!
Hassle-Free Shipping
Express delivery with trusted courier partner at best price to Serbia! The service agent, Hussain, stayed in touch throughout the process, even post-delivery!
31 July 2025
Unprompted review
Reply from Parcel Chief
Dear Geetika Reddy,
Thank you for sharing your positive experience!
We're glad to hear that our express delivery service to Serbia met your expectations, and that Hussain provided excellent support throughout the entire process. Your trust means a lot to us, and we look forward to assisting you again in the future.
Best Regards,
ParcelChief Team!
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