ParcelBroker.co.uk Reviews 

Great comms... extremely helpful

The customer service was efficient and get back with updates regularly. Highly recommended.

Very helpful and experienced customer service team, my problem solved quick and easy, highly recommended, will definitely use their services again 7 stars 🌟 🌟🌟 🌟 🌟 🌟 🌟

Lauren was brilliant in assisting with a last minute switch in courier, Even responding to emails outside of her normal hours over a weekend. Very grateful for her assistance.

Just wanted to say cheapest and best broker there is. Dealt with Sophie amazing service can’t fault her! Definitely recommended! Offered different options and the cheapest way to send my goods

Very good communication.

Absolutely terrible. Damaged computer had insurance for extra and it’s not covered! Avoid at all costs

My package of documents was delivered in 1.5 days from Spain to UK. Very impressed

I’ve been using Parcel Broker for years and have never had any issues. Since the increase in traffic from the US, it has become harder to send and receive parcels, but Parcel Broker is always willing to help with any problem that comes up. So far, I still haven’t had any issues—fingers crossed it stays that way!

We recently used ParcelBroker to send a shipment from Bulgaria to the UK and were very impressed with the service. Getting instant quotes from multiple carriers was quick and straightforward, and the interface is extremely easy to use. Communication with the team was excellent throughout the process — they were responsive, helpful, and professional. Our shipment was delivered on time with no issues. Highly recommended.

Great service, easy to use. Account issues were settled very quickly and efficiently by Sophie

Despite holds with the customs end and further clarifications requested both Lauren and Tegan have been excellent in their communication and updates answering all queries and providing helpful solutions

Absolutely amazing services!! I am honestly stunned. I have used other services before and my package would get lost or returned to me, however, not only did the Parcel Broker staff picked up that i have made a mistake with my order, but they fixed it free of charge and my parcel came earlier than expected!! Im so thrilled and happy i will be using no other service than Parcel Broker..

Fast replies, very helpful

I can’t thank Sophie enough for her support every step of the way.
AWESOME company, definitely recommended!

A great company. They offer the best shipping prices, excellent customer service - very attentive. Special thanks to Tegan.

Scarlet was excellent. She was responsive, clear and very helpful to assist me with managing my relocation from France to the UK.

Great service. Good communication

Scarlett has guided my thoroughly throughout the whole process. As this has been my first time working with my the company. Scarlett has ensured my parcel has been tracked and appropriately labeled. And scheduled. Thankyou so much !

Excellent service from Lauren, very quick in resolving the change of address.