Paradigit Reviews 

3,108
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I bout a Cooler master PSU at night and it arrived next day afternoon. Fastest and best online shop experience so far while buying components for my PC build. Much faster than Amazon and other shops,... See more

Rated 5 out of 5 stars

After order, I received from Paradigit an e-mail stating delivery whitin 24hours.Carrier reports to track a package. And then, I heard the carrier ringing the doorbell. It couldn`t be better!.

Company replied

Rated 4 out of 5 stars

I ordered two products which were delivered on separate days by different delivery companies of which the second one (GLS) did not have a track and trace. Because our account showed that both products... See more

Rated 1 out of 5 stars

so... i am a foreigner, i was looking to buy a very expensive GPU... but i needed some clarification... i called customer service... and operator understood everything i said in english but under no c... See more

Company replied

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronic Spare Parts and Components Store
  5. Electronics Store

Information provided by various external sources

Paradigit is in 2009 voor het vierde jaar op rij door Elsevier Retail uitgeroepen tot beste computerwinkel. Paradigit Computers verkoopt notebooks, desktop computers, computeronderdelen en accessoires in 4 winkels door Nederland.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(3,108)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paradigit can deliver

We prefer Paradigit above the "everything with a smile" and Bol.com stores. Paradigit offers a better and wide variety of products. We never experienced false adds that ended up with "nooit meer leverbaar"

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Paradigit is the best!

Paradigit is the best in my opinion. When in need of contact, replies are quick and they really know what they're talking about. Bought myself a 'little' gift and oh my.. what a beast I got delivered! XD

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor service, absurd repair cost

General poor service, have purchased a number of products with them ranging from individual components to previously machines. First time having to go through their RMA service, respond back with unclear images and little information, just a cost for more than the value of the product. The service line just states that you can pay for the repair or that's it, poor across the board.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Ordered an ASUS TUF RTX 5080

Ordered an ASUS TUF RTX 5080, they said "next day at home" and they weren't lying. The following day it was here. Everything works perfectly. Will definitely shop again.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

A perfect delivery

This was my first time purchasing from them, and it was a great experience. My gaming desktop arrived in just one day as promised, securely packed with foam, and in perfect condition. I’ll certainly be shopping with them again!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

positive experience

Western Digital Blue 2 TB hard disk drive arrived within two days, in good condition, packaging was good.

3 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a monitor from you

I ordered a monitor from you. I used the paid option of delivery the same day. of course after contacting the service center, I was told to wait until 12 at night. I waited, nothing came. I asked for a refund for shipping and the contact stopped. after two days no one knows where the monitor is, even customer service does not know what happened to it and they stopped responding to my messages. I do not recommend, not a serious company. after contacting the customer center, I was informed that if paradigit has good will, they will send me the money back.

20 December 2024
Unprompted review
Rated 2 out of 5 stars

not the best service, no communication at all

It stated that when ordering it would be delivered the next day but it arrived 4 days later. Did not receive a tracking code so i emailed the company but did get no reply at all...

10 December 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Hi there,

Thank you for your message and feedback.
Upon checking your order I noted that the memory you ordered was purchased directly at our supplier. If everything goes according to plan the parcel should be delivered the next day. We noted that some orders were delayed due to the busy period we, our suppliers and the couriers are in.
As far as I can see the parcel should have been delivered after you sent your message to us. I will ask my colleague to reply to your message as soon as possible.
Apologies for the inconvenience, we will reply to your email as soon as possible.

Should you still have any questions, please do not hesitate to contact us again or send a reply to my colleague.

Kind regards,
Dave
Team Paradigit.

Rated 2 out of 5 stars

In stock on website but in real life not in stock.

Graphics card I ordered was not going through the proces of delivery. I phoned the company and they told me it had to be delivered from another warehouse so it would be dispatched next day. I was assured there were no problems with being out of stock. Next day still nothing, called again and now the CS told me the item was not in stock and would not be in stock anymore! WTF how can the message be so different within a day? I was offered refund or alternative. I chose the alternative and got an email I had to pay the mark up for the slightly better product. They didn't mention that when they offered the alternative. They didn't offer to split the difference or anything to compensate for my inconvenience and extra waiting time. Offcourse I paid the mark up and had to call in twice more to get the product from sitting in the warehouse to the delivery company and on my desk.
Don't think I will ever do business with this company again.

9 December 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Hi Daniël.
Thank you for your message and feedback.
Upon checking your order I noted that the graphics card should have been in stock according to the information we received from our supplier. As we placed the order we were later informed by our supplier that the GPU was no longer in stock which was why we offered either the refund or the alternative.
The additional payment for the alternative was processed by our financial department on december 9th. The alternative was delivered on december 10th according to our information.
Our apologies for the inconvenience, we have tried to assist you as quickly as possible.

Kind regards.
Dave
Team Paradigit

Rated 3 out of 5 stars

Small things that could be improved

The company changes the delivery day the same afternoon even if I chose exactly the previous day paying extra to have evening delivery. This is probably fault of the delivery company, but still it shouldn't happen.
In addition, there are problems with the payment with Italian bank account, even if it is still European. I had to change bank account to be able to perform my purchase.

30 November 2024
Unprompted review

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