Paradigit Reviews 

3,108
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I bout a Cooler master PSU at night and it arrived next day afternoon. Fastest and best online shop experience so far while buying components for my PC build. Much faster than Amazon and other shops,... See more

Rated 5 out of 5 stars

After order, I received from Paradigit an e-mail stating delivery whitin 24hours.Carrier reports to track a package. And then, I heard the carrier ringing the doorbell. It couldn`t be better!.

Company replied

Rated 4 out of 5 stars

I ordered two products which were delivered on separate days by different delivery companies of which the second one (GLS) did not have a track and trace. Because our account showed that both products... See more

Rated 1 out of 5 stars

so... i am a foreigner, i was looking to buy a very expensive GPU... but i needed some clarification... i called customer service... and operator understood everything i said in english but under no c... See more

Company replied

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronic Spare Parts and Components Store
  5. Electronics Store

Information provided by various external sources

Paradigit is in 2009 voor het vierde jaar op rij door Elsevier Retail uitgeroepen tot beste computerwinkel. Paradigit Computers verkoopt notebooks, desktop computers, computeronderdelen en accessoires in 4 winkels door Nederland.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 34% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(3,108)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

Helped in a flash.

After thrice having my order delayed (which was not the fault of Para, it's NZXT's supply chain so I can't fault Para for their problems), I phoned them up, explained the situation. They solved it on the phone within minutes, sent me an email, and my items came 3 days later, delivered on a Saturday.

Aces. I have no complaints.

23 March 2024
Unprompted review
Rated 1 out of 5 stars

Company needs to learn to communicate…

Company needs to learn to communicate proper. I ordered. 4 days later it should have been delivered. Day after I call them yeah. NZXT can't deliver. Yeah so fine. Why do I have to call myself to find out. If I need to call you are to late. So 26th there would have been a delivery. Still nothing. So I called 27th. Yeah NZXT can't deliver. So I said then cancel the order and get me my money back. Yeah that will take x amount of days. So Now I have no money and no product. While the item is in stock at other places..More then 3 weeks later and nothing to show for it but a back experience and a customer support that basicly has no value when you have a problem cause they just work withing the given parameters and seems like customer satisfaction is not one of them. Never again.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

rasists

so... i am a foreigner, i was looking to buy a very expensive GPU... but i needed some clarification... i called customer service... and operator understood everything i said in english but under no circumstances wanted to answer in english, he said '' this is netherlands, you have to speak dutch'' this is the most rasist custumer support i have ever meet in 7 years here in the netherlands... so make sure if you do not speak dutch to avoid them, choose azerty or magekko or alternate, they cs is waaaaaaaaay better

27 February 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Dear Julian, thank you for sharing your experience with us. I'm very sorry to hear this was not so pleasant. Not all of our employees can speak English that well. We are a Dutch company from origin.
We do our best to help you in any way. If we are not able to help you via the phone because of a language barrier, we always ask to send and e-mail so we can forward this to a colleague who can give you an answer in English.

Kind regards,
Simone
Team Paradigit

Rated 3 out of 5 stars

it wasn't the best experience

it wasn't the best experience
it wasn't the best experience. they canceled my purchase to increase the price. but i still bought it. when I received the product I realized that the desk mount monitor for the screen didn't match. a bit of misleading or careless advertising.
the products are good

11 January 2024
Unprompted review
Rated 1 out of 5 stars

A frustrating business model

The most tiresome and excruciating ordering process if you're not dutch. As a belgian student living in Amsterdam, if you even hint at not being dutch, it becomes virtually impossible to accomplish anything. They claim this is a security feature, however it is extremely common to have a card thats from a different country than that of which you are ordering from. Ok, so try iDeal? Nope, you uave to have a dutch accpunt for that to work. Pay in installments? Must also be Dutch. Paypal? Not an option for orders over a certain amount. Omce youve tried all of these, yoir account gets blocked for trying too many times, but of course you're not informed of this. You have to contact support once more to find out your account has been suspended. Extremely non-transparent with info about your order, you have to contact support at every step of the way to be able to get info you wouldn't be able to get otherwise. All in all, the whole ordering system need massive work. Never have I seen an online shop that tries to deny a customers money as much as ParaDigits.

10 February 2024
Unprompted review
Rated 2 out of 5 stars

Product is really good, but

Product is really good, and price ok as well, but once again is lie about delivery time. On internet site is information about delivery on next day from order. I bought produkt on Wednesday. I even paid extra for delivery on evening, but I receive it on saturday. Not in my house, as I ordered, but on delivery point.

24 January 2024
Unprompted review
Paradigit logo

Reply from Paradigit

Dear Piotr,
Thank you for taking the time to share your feedback. We're glad to hear that you found the product to be of good quality and that the pricing met your expectations.

We sincerely apologize for any inconvenience caused by the discrepancy in the delivery time. We understand the importance of accurate delivery estimates and strive to meet our customers' expectations. It's disappointing to hear that your experience did not align with the information provided on our website.

I would like to receive your ordernumber so I can find out how this could happen. Please share this with me via specialcare@paradigit.nl.

Thank you in advance!

Kind regards,
Simone
Team Paradigit

Rated 1 out of 5 stars

Missing units; terrible service

Ordered 28x Logitech Wireless Desktops in Nov. '23; 26 arrived, 2 missing. Paradigit acknowledged the missing units but have failed to send them. 2 months later they are requesting a sworn statement that I did not receive them and have now requested that I complete a 2nd DHL report. Not good enough Paradigit, I am not a thief! All I want is what I ordered and paid for.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Fastest and best experience so far buying electronics

I bout a Cooler master PSU at night and it arrived next day afternoon. Fastest and best online shop experience so far while buying components for my PC build. Much faster than Amazon and other shops, and they provide you with all the necessary info like invoice, tracking, etc. They have less choice of products but that's to be expected, id buy from them again 100%.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

Shipment takes forever

Ordered a monitor on December 25th which supposedly was in stock and set to deliver December 27th.

It's currently January 7th and it still hasn't shipped. Might as well have ordered it directly from the supplier in China at this pace. Will never order anything here again.

5 January 2023
Unprompted review
Paradigit logo

Reply from Paradigit

Hi Yvar,

Very unfortunate to hear that your parcel was delayed and was not delivered on time.
Upon checking your order I can see that you have picked up your parcel in the meantime and it is in your posession.

Despite the parcel being delayed we do hope you will enjoy your purchase. Should you have any questions in the future please do not hesitate to contact us.

Kind regards.
Dave
Team Paradigit

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