We used the company last December to custom build cupboards for our 2 alcoves either side of our fireplace in the dining room. The service was excellent, we also had the cupboards painted to the colo... See more
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In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
17-19 Gosditch Street, GL7 2AG, Cirencester, United Kingdom
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We ordered our TV Media Wall Unit having seen one in the colour we wanted in the shop in Cirencester. We were made aware of the long delivery period but were not put off by this. The delivery service was excellent. The delivery team were extremely friendly and helpful in positioning and setting up the Wall Unit with our TV and WiFi. The quality of the unit is perfect, everything we had hoped for and more.

Reply from The Painted Furniture Company
Great quality product, looks fabulous now it is installed, fantastic customer service, good value for money and my wive is happy, what more could I ask for.

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company
We love our furniture (hideaway desk and large sideboard). They are solidly built and well finished. The ability to customise and the range of finishes as a great bonus. We had been looking all over for the furniture to fit our new home and the Painted Furniture Company came up trumps. The only negative was the long wait - but they were worth waiting for! The delivery service was also good - on time and the guys ensured that everything was perfect. We would definitely recommend and use again.

Reply from The Painted Furniture Company
Great experience from initial contact through to delivery. Furniture solid quality, well made and looks beautiful. Second order and looking to make a third

Reply from The Painted Furniture Company
The furniture ordered arrived in perfect condition and was delivered and assembled by the professional and courteous team. The furniture looks great in the room and has fitted on perfectly. Lovely company to deal with all the way from order to delivery. A real supper customer experience.

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company
We really love our media unit and appreciate the helpful delivery team.

Reply from The Painted Furniture Company
We visited the showroom several times and were warmly greeted by the staff. The showroom is pleasantly laid out and the staff more than helpful.
We ordered several items in our chosen colour some of which were bespoke.
The advised lead time was 16 weeks and we waited hoping to be delighted.
Unfortunately this was not the case and despite the fact that each piece was labelled “QC checked by …….” this can only have been cursory or possibly not all.
Faults and poor paint were evident on some items. This caused us to look more closely at the construction. Don’t be fooled - this cheap. Some parts in fibreboard. Only visible surfaces painted .
After a robust conversation all the goods were returned and full refund made.
In summary; great showroom and staff, poor quality goods

Reply from The Painted Furniture Company
Beautiful furniture and we love it, very practical !

Reply from The Painted Furniture Company
Fantastic company from start to finish.
Very helpful staff and Beautiful Showroom. Could choose the colour of my workstation and very accommodating when time for delivery. Delivery guys were great too.
Would highly recommend a visit although the website is fantastic too.
Love my furniture and will definitely recommend x

Reply from The Painted Furniture Company
I have already purchased furniture from this company which was great quality so when I had a problem finding something to fit in a specific area they made it special for me and it was lovely

Reply from The Painted Furniture Company
Fitted perfectly into my bedroom. Just what I wanted.

Reply from The Painted Furniture Company
A great selection of furniture for all areas of the home. I have purchased a Millbrook wardrobe and a sideboard and I love them both. The Painted Furniture Company sell high quality, beautifully made, stylish and made to last furniture in a small selection of lovely colours. There is quite a long lead time but you will not be disappointed.

Reply from The Painted Furniture Company
A great company to do business with. Responsive communication. Top quality product. The delivery team could not be more polite nor helpful.
Highly recommended!

Reply from The Painted Furniture Company
Great customer services. Furniture arrived promptly on the given date. It was put into place and best of all just as described and looks fabulous.

Reply from The Painted Furniture Company

Reply from The Painted Furniture Company
Ordered over the phone as needed to ask questions .
Extremely helpful and friendly.
Explained it would be up to 12 weeks as made to order.
Very pleased with the finished small wardrobe /blanket box and slim bookcase .

Reply from The Painted Furniture Company
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