PadSplit Reviews 1,030

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 782 reviews, reviewers had a great experience with this company. Customers find the service to be a blessing, offering an affordable and easy way to find a place to live, especially during challenging times. Many appreciate the quiet and safe neighborhoods, along with the accurate descriptions of the homes. The process of signing up and moving in is consistently described as smooth and effortless, making transitions much easier. Reviewers are happy with the pricing, finding it very affordable, and often praise the helpful and communicative hosts and staff. However, some customers also noted issues with the staff and service, mentioning slow responses to maintenance requests and problems with house rules not being enforced. Some people were dissatisfied with the quality of certain locations, stating that some places were not as advertised or had too many residents packed into one house.

What people talk about most

Staff

Customers consistently note ambiguous experiences with staff, with many reviewers praising hosts,... See more

Location

Consumers find location to be positive, often describing neighborhoods as quiet and safe, and appreciating... See more

Price

Clients share positive opinions on price, finding it affordable and a great value, especially given the... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a brand new and... See more

Service

Users describe ambiguous interactions with service, with some reviewers praising the company as a "life... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been in my space since 04.12.26 and intend to be until early July. Thus far this has been a pleasant experience, my neighbors are cordial and overall everyone minds their business. I have a priv... See more

Company replied

Rated 5 out of 5 stars

PadSplit is a great way to get a wonderful place to live and an affordable price. And to meet some cool and interesting people along the way. Where in rare occasions I crossed path with a troubled sou... See more

Company replied

Rated 5 out of 5 stars

The house I stayed at was great. It was clean and well kept. The neaborhood was quite and safe. The hostess were great and communicated and responded effectively to any concerns. I woukd definitely re... See more

Company replied

Rated 5 out of 5 stars

PadSplit made it easy to find a place to live and the qualifying is effortless. There are homes all over the greater Phoenix area. I am very happy with my roommates and my Host is wonderful. On the... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome app & quick cheap

25 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate your kind words and your decision to choose PadSplit. We’re glad the app helped you find a place quickly at a great value. We’re here if you need anything and would be happy to host you again.

Rated 4 out of 5 stars

Friendly user site.

24 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We truly appreciate you choosing PadSplit. It’s great to hear the site felt friendly and easy to use—making the experience simple is important to us. If you ever need support or have suggestions, please reach out. We’d love to help and welcome you back anytime.

Rated 3 out of 5 stars

I currently live in an excellent…

I currently live in an excellent property. But you have hosts that do NOT really manage their property well. If you are looking for a property that sets a gold standard.May I suggest you look into this property. I see great value in this property. But the majority of the properties I have been in with PadSplit need to be more proactive. The property I am in now? Is an example of excellent property management and service that will help PadSplit shine

24 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your honest review. We’re happy to hear you’ve found real value in your current property and that your host is providing excellent management—this is exactly the experience we want for every member. We also hear you clearly that not all properties are as proactive as they should be, and we understand why you’d want that consistency across the platform. If you’d be willing to share more about what’s been working so well at your current property (and where you’ve seen gaps elsewhere), we’d love to listen and learn. Please reach out to us at support@padsplit.com or call (770) 373-7863.

Rated 1 out of 5 stars

Do not pick 811 La Salle, Clearwater Fl

Do not pick 811 La Salle, Clearwater Fl. They host name is Kumar. Avoid at all costs. I've been with Padsplit for over a year. He is an Indian man and has the place looking like the slums. On his Padsplit listing, he lists his phone number to contact so he can have you meet the "roommates". I showed up, and NO roommates. He had someone else interested in the room and also interested in meeting the roommates. Duh? I asked about the stench and he said a rodent had gotten trapped somewhere and it was "recently" brought to his attention. Right. Absolutely disgusting. Very dirty. He had violated some building code with the city and had it on the door. He was also 20 minutes late. He's just a really bad host. Im not surprised there are so many complaints. Please feel free to contact me if you have any questions about this property, Ill be happy to help. He is giving Padsplit such a bad name. If this had been my first property I would have questioned Padsplit's integrity. Instead, I just question Kumar's. Please feel free to contact me about this property. I'm a teacher and have responded to my guest experience. Klpaperless at gmail.com.

22 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for letting us know what happened. We’re sorry you had to deal with a situation that sounded both uncomfortable and frustrating. We also recognize how upsetting it is when a host interaction adds stress instead of support, and we take reports like this seriously so we can address them appropriately. We value your trust in PadSplit and want to make sure this gets reviewed. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can gather details and assist further.

Rated 5 out of 5 stars

I enjoy living in the Padsplit

I enjoy living in the Padsplit. I am looking forward to doing it again.

15 April 2026
PadSplit logo

Reply from PadSplit

Thank you for your kind words and for choosing PadSplit. We’re glad your experience has been a positive one, and we’d love to welcome you back again in the future. Please don’t hesitate to reach out if we can assist.

Rated 5 out of 5 stars

I was traveling for work.

23 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for choosing PadSplit. We’re glad we could be an option while you were traveling for work—please don’t hesitate to reach out if you need support, and we hope to see you again soon.

Rated 1 out of 5 stars

I have reported someone coming into my…

I have reported someone coming into my room and playing with my belongings. I have reported sexual harassment. None of it was taken serious. The home is filthy. I would not recommend to most if not all females and truthfully most people.

23 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We sincerely apologize for your experience. This is not the standard we expect for any PadSplit member, and we’re especially concerned by your reports involving harassment and access to your room. We also recognize how frustrating it is to deal with an unsanitary home. Please reach out to support@padsplit.com or call (770) 373-7863 so we can escalate, investigate, and work toward a resolution.

Rated 5 out of 5 stars

Excellent.

23 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your feedback and for choosing PadSplit. We’re glad your experience was excellent, and we’re here whenever you need support.

Rated 1 out of 5 stars

My Padsplit Experience

If i’m allowed to add photos & videos i’d rather you guys see the proof vs just thinking im making a complaint. started padsplit Feb 20th of 2026. Was a new experience and thought it was a great one as well in the first week. fast forward shortly after the toilet was leaking and my bedroom is on the opposite side of the bathroom. lo and behold it leaks into my bedroom. no pressure right ? just put in a maintenance request and the homeowner will deal with the issue. No. i got no response from the homeowner so i contact padsplit and let them know what’s going on. Padsplit says they escalated the request and are waiting on the homeowners response.. up till today they still waiting on it. cool i deal with it and continue paying even though part of my room is semi unusable at this point. fast forward a couple days the bottom half of my room (which is carpet) is DAMP. whole floor feels like someone had a constant supply of water just leaking in that area. i couldn’t walk in that area, i put towels down so it wouldn’t end up worse & tried to maintain it. what do i do ? i contact padsplit with another maintenance request. again they’re waiting on homeowners response. homeowner never responded to any requests for weeks since march, floor was still moist which means i couldn’t walk on it since it’s carpet. even better though is that mold and the earthy scent developed in the room. showed padsplit pictures of that and still nothing. just requests that i’ve been putting in as they still take my money and do nothing to rectify the situation as a whole. homeowner responded to no requests but yesterday sent a letter to vacate. besides agent yesterday padsplit has offered no help, no medium ground between tenant and homeowner and constantly took my money to satisfy the company while i’m losing entirely on money. i’m here because i want my situation dealt with or the proper compensation.

30 March 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your feedback, and we’re truly sorry for the inconvenience and financial impact you described. Water leaks, soaked carpet, and potential mold conditions are serious, and we understand why you’re asking for your situation to be addressed—and why you’d prefer to share photo/video proof. We want to ensure your concerns are reviewed thoroughly and handled with urgency. Please contact us at support@padsplit.com or (770) 373-7863 so we can review your prior reports, confirm the status of escalation, and provide clear next steps toward resolution.

Rated 5 out of 5 stars

Great living Experience

Quiet and safe neighborhood, clean living space, affordable pricing and great support staff.

22 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind review and for choosing PadSplit. We’re pleased the living space met your expectations for cleanliness, comfort, and value. If you ever need anything, our team is here to help.

Rated 4 out of 5 stars
PadSplit logo

Reply from PadSplit

We appreciate you taking the time to share this, and we’re grateful you chose PadSplit. If you need support at any point, we’re here to help, and we’d love to have you back.

Rated 5 out of 5 stars

PadSplit is great

PadSplit made it easy to find a place to live and the qualifying is effortless. There are homes all over the greater Phoenix area. I am very happy with my roommates and my Host is wonderful.
On the downside you don't know exactly where the house is located until you've committed to it. Some rooms allow two people per room but only one person is listed on the app so sometimes it is difficult to know who lives there and who doesn't.
I have always felt safe here.

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your experience with PadSplit. We are delighted to hear that you have found a suitable living arrangement and that your interactions with both your roommates and host have been positive. We appreciate your feedback regarding the location disclosure and roommate visibility, as it is essential for us to continually improve our services. Your safety and comfort are our top priorities, and we are glad to know you feel secure in your home. If you have any further suggestions or concerns, please feel free to reach out.

Rated 5 out of 5 stars

My entire experience with Padsplit has…

My entire experience with Padsplit has been awesome. The house is super noce and clean. My landlord is very responsive. This is very affordable and has helped me out tremendously.

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your positive experience with Padsplit. We are delighted to hear that you find the house to be clean and well-maintained, and that your landlord has been responsive to your needs. We strive to provide affordable housing solutions that make a meaningful difference in our residents' lives, and it is wonderful to know that our efforts have had a significant impact on you. We appreciate your feedback and support!

Rated 5 out of 5 stars

They definitely get you right and very…

They definitely get you right and very understanding!

18 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind words! We are delighted to hear that you feel understood and valued. Our team is dedicated to providing exceptional support and ensuring that every interaction reflects our commitment to your needs. Should you have any further feedback or inquiries, please do not hesitate to reach out. Your satisfaction is our top priority.

Rated 5 out of 5 stars

Because of the location and price..

Because of the location and price... As long as everyone cleans up behind themselves it is perfect!!!

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your positive feedback regarding the location and pricing. We are pleased to hear that you find it ideal for your needs. We appreciate your emphasis on cleanliness, as maintaining a tidy environment is essential for everyone’s enjoyment. We look forward to welcoming you again and ensuring a pleasant experience for all our guests.

Rated 4 out of 5 stars

Padsplit overall is SAFE and a reasonable choice

My 1st Padsplit was in Forest Park, GA in 2021, 6 rooms the owner was MONEY hungry! No place to sit and eat in kitchen. The rooms were TINY and had 1 outlet in each room in a bad location and it had mice and rats that got in my food that I was NEVER reimbursed for so I MOVED!
2nd was in Houston, TX 2022, very nice house big rooms multiple outlets and cheaper than house in GA, but it was a young idiot who didn’t want no one else in the house except her and the guy who was there when I moved in. I’m a senior and they transferred me to another house up the street another very nice house I stayed there for a little over a year. Moved to Las Vegas 4th 2023, house was TOP notch, large room, beautiful kitchen fridge with water and ice dispenser, somewhere to sit and eat. I paid $189 per week and it was worth it. There was an idiot there had a short robe on bent over and all her tail was showing. She was young and jealous of the fact I was retired and tried starting some mess but I was on to my senior apartment before she could. Now my 5th in Las Vegas 2026, nice house and neighborhood like other in Vegas but older home, old stove and refrigerators, smaller rooms but comfortable only one bathroom for a house of 7 because 2nd bathroom is in a private bedroom. It’s 4 people who has to use the 1 bathroom and it’s not a problem so far but if they allow the other 3 rooms to be rented it might become a problem. I’m only here very temporarily so it’s not going to affect me. The cost of my room has been discounted for 6 weeks and when it increases it’s only $160 per week. So far very good, clean and quiet roommates!! The host in TX was accommodating but I find that the hosts in Las Vegas are more accommodating maybe because it’s Vegas. I let my current host know the bed in my room was hard, two low and uncomfortable they gave me the code to two empty rooms in the home and I chose another room with a VERY comfortable bed for the same price although it should have been a little more. Overall I LOVE Padsplit.com and my current home has cameras in the common areas which will allow them to know if someone isn’t cleaning up after themselves. They also seemed to do a double check on who was moving in which I loved!

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your detailed experiences with Padsplit. It is encouraging to hear about the positive aspects you've encountered in your recent stays, particularly in Las Vegas, where you found a comfortable living arrangement and accommodating hosts. Your feedback regarding the improvements made by the hosts, such as providing you with a more comfortable bed and ensuring cleanliness through monitoring, is invaluable. We appreciate your insights and hope that your future experiences continue to meet your expectations.

Rated 5 out of 5 stars

Well I moved to Arizona from Montana…

Well I moved to Arizona from Montana and was on the streets.. but PadSplit was super easy to qualify for and finding a home was quick.. Now I’m almost at 2 yrs and still with my original PadSplit homeowner who now has 2 PadSplit house that I’m a CO HOST helping people transition into the house’s.. PadSplit has a life time member in ME and now I have 3 people possibly join the community of PadSplit.. THANKS AND GOD BLESS!!

21 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your inspiring journey with PadSplit. It is heartening to hear how the platform has positively impacted your life and allowed you to contribute to the community as a co-host. Your commitment to helping others transition into their new homes reflects the core values of support and collaboration that PadSplit embodies. We appreciate your enthusiasm and dedication, and we look forward to welcoming more individuals into this thriving community. Wishing you continued success and fulfillment in your endeavors.

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Great team of helpful people. Thank you Padsplit for making my transition very smooth and so easy!⭐️⭐️⭐️⭐️⭐️

19 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind words and positive feedback! We are delighted to hear that your experience with Padsplit has been smooth and enjoyable. Our team is dedicated to providing exceptional support, and it is gratifying to know that we have made a positive impact during your transition. Should you have any further questions or need assistance, please do not hesitate to reach out. We appreciate your trust in us!

Rated 5 out of 5 stars

Great option I just relocated from…

Great option I just relocated from Greensboro, NC to Richmond with no stress at all. The move in was smooth. The house is 15 minutes from my job and the house is quiet.

13 April 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for your kind words, Donte! We're so pleased that your move was seamless and that you're finding the location convenient and quiet. We hope you continue to enjoy your new home in Richmond.

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