Drew Williams was outstanding in his customer care. I couldn’t be happier nor more pleased with the Rave6 and its accessories. User friendly, too. A pleasure to be a happy customer of of the Oxygen... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more
Company replied
The staff really knows their products, and is very helpful to those of us looking for a specific concentrator with little knowledge when we come in the door. Thatcher is an excellent salesman who ens... See more
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Loving our Inogen Voxi 5 O2 Concentrator. It's perfect for the home and whisper quiet. It's been running like a champ, continuously (I want to turn it off to give it "a rest" but was assured it will... See more
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Company details
- Oxygen Equipment Supplier
- Hospital Equipment and Supplies Store
- Local Medical Service
- Medical Equipment Supplier
- Medical Supply Store
- Mobility Equipment Supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Oxygen Concentrator Store
Thank you, Rick, for the kind review. We're glad you found our team accommodating. If you ever need anything else, feel free to reach out, we're here to help!
Reply from Oxygen Concentrator Store
Thank you for your kind words. We're delighted our team was friendly, helpful, and knowledgeable during your experience. If you ever need anything else, feel free to reach out, we're here to help!
So far everything has worked perfectly
So far everything has worked perfectly. Both the product and the company have met my expectations.
14 July 2026
Reply from Oxygen Concentrator Store
Thank you, Thomas, for the great feedback. We're so glad both the product and our service have met your expectations. If you ever need anything else, feel free to reach out, we're here to help!
Very helpful
Very helpful, informative, and courteous sales staff. They were able to quickly ship my mom’s concentrator to her.
14 July 2026
Reply from Oxygen Concentrator Store
Thank you, Sandra, for sharing this. We're glad our team could quickly get a concentrator shipped out for your mom. If you ever need anything else, feel free to reach out, we're here to help!
Reply from Oxygen Concentrator Store
Thank you, Nancy, for the kind review. We're glad you found the experience easy and pleasant. If you ever need anything else, feel free to reach out, we're here to help!
Reliable and Professional
Neal is wonderful to work with. I received my order within 3 days. Excellent experience.
13 July 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback. We're glad Neal made your experience a great one and that your order arrived quickly. If you ever need anything else, feel free to reach out, we're here to help!
Audrey was great
Audrey was great! She was professional, courteous, and friendly. She answered all of our questions and was extremely helpful.
20 July 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you, John, for the kind review. We're happy Audrey could answer all your questions and provide such helpful service. If you ever need anything else, feel free to reach out, we're here to help!
People willing to listen and get…
People willing to listen and get management to respond in a positive efficient manner.
14 July 2026
Reply from Oxygen Concentrator Store
Thank you, Grace, for your feedback. We're glad our team listened to your concerns and worked to resolve them efficiently. If you ever need anything else, feel free to reach out, we're here to help!
Great sales and customer service
After an issue with my first unit that was delivered overnight, I got a second unit to replace the first one that was better for me, also sent overnight. The team was easy to work with.
6 July 2026
Reply from Oxygen Concentrator Store
Thank you, Jason, for sharing your experience. We're glad our team could quickly get you a replacement unit that worked better for you. If you ever need anything else, feel free to reach out, we're here to help!
The entire transaction was handled in a…
The entire transaction was handled in a professional manner. My salesperson(Neal answered my questions in a patient matter and explained what I did not understand. The delivery arrived as it was stated and was packed well.
13 July 2026
Reply from Oxygen Concentrator Store
Thank you, Judy, for the kind words. We're glad Neal took the time to patiently answer your questions and that your delivery arrived well packed and on time. If you ever need anything else, feel free to reach out, we're here to help!
To hard to understand the different…
To hard to understand the different settings. ABCD what number should I use.
13 July 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback, Clark. We're sorry the different settings were confusing to follow. Please call us at 877-303-9289 and our team will be happy to walk you through exactly which setting is right for you. If you ever need anything else, feel free to reach out, we're here to help!
Reply from Oxygen Concentrator Store
Thank you, Corrine, for your kind review. We're glad Nick was professional and friendly throughout your experience. If you ever need anything else, feel free to reach out, we're here to help!
After our problem
After our problem, we received a call back and the items were replaced. Immediately shipping was right away.
13 July 2026
Reply from Oxygen Concentrator Store
Thank you, Judith, for sharing your experience. We're glad our team followed up promptly and got your replacement items shipped right away. If you ever need anything else, feel free to reach out, we're here to help!
Great customer care and service.
6 July 2026
Reply from Oxygen Concentrator Store
Thank you, Dick, for the kind review. We appreciate you taking the time to share your positive experience with us. If you ever need anything else, feel free to reach out, we're here to help!
Ordered a POC
Ordered a POC. It arrived when promised and packed perfectly. Nick was very helpful in the entire process; quite knowledgeable.
6 July 2026
Reply from Oxygen Concentrator Store
Thank you, Sandy, for your feedback. We're glad your POC arrived as promised and that Nick was knowledgeable and helpful throughout. If you ever need anything else, feel free to reach out, we're here to help!
Good service especially with available…
Good service especially with available doctor. Shipment missing Cpap to O2 tubing and connector.
13 July 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback. We're glad the process went well, and we're sorry to hear the CPAP to O2 tubing and connector were missing from your shipment. Please call us at 877-303-9289 so we can get those sent out to you right away. If you ever need anything else, feel free to reach out, we're here to help!
My new batteries and charger were…
My new batteries and charger were delivered the very next day from my order. Great service!
13 July 2026
Reply from Oxygen Concentrator Store
Thank you for the great review. We're glad your new batteries and charger arrived so quickly. If you ever need anything else, feel free to reach out, we're here to help!
Reply from Oxygen Concentrator Store
Thank you, Ronnie, for your kind words. We're glad our team was attentive to your needs and easy to work with. If you ever need anything else, feel free to reach out, we're here to help!
Great customer service with Audrey Murrill
Audrey is an excellent oxygen consultant--she was friendly and helpful from the start. I first called on 7/7/26 and was able to speak with Audrey right away instead of having to wait to be "next in line". My husband requires oxygen at night when using his BiPAP machine and he needs a portable oxygen concentrator for travel that provides a continuous flow. Audrey is very knowledgeable and answered all my questions about the Zen-O concentrator. She explained what would be included in the order, the warranty, etc. It took a few days to receive the chart note from the physician that the oxygen was required, but the order went through seamlessly. Then the delivery was three days earlier than expected! It was a pleasure working with Audrey and the Zen-O will work well. (we especially like the well-designed cart for the concentrator)
13 July 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you so much, Carol, for this detailed and thoughtful review. We're delighted Audrey could answer all your questions about the Zen-O and that your delivery arrived early. We hope the Zen-O continues to serve your husband well. If you ever need anything else, feel free to reach out, we're here to help!
Reply from Oxygen Concentrator Store
Thank you, Roy, for your feedback. We're glad you felt supported without any pressure during your experience. If you ever need anything else, feel free to reach out, we're here to help!
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