I’ve been taking TRX tablets for just under 6 months and I think I can see hair growth and my hair seems fuller, at least that’s what people tell me. I will continue with the tablets for the foreseeab... See more
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Once I had an issue with the delivery. It was before Christmas so I have ordered a hand cream as a gift. I was very nervous to get it on time. It took very long time and 3 redelivery attempts to resol... See more
Great experience with the delivery, everything well planned in advance. I receive emails advising the product will be charged to my account, and when it is dispatched. It always arrives before my pr... See more
Company replied
Just in time delivery for a proven product.
Company details
Written by the company
Oxford Biolabs is a nutraceutical and cosmeceutical company that develops a range of naturally-based products aimed at combating unwanted signs of ageing, such as hair loss and premature greying, maintaining a youthful skin and normal immune system. Since 2009, the company has been pursuing the development and distribution of scientifically tested products backed by world-class research. The existing brands under Oxford Biolabs include: 1) TRX2®, a naturally-based molecular hair regimen that has been designed for those people who experience hair loss and thinning; 2) Melaniq® Food Supplement for Hair Pigmentation, which has been developed to focus on the prevention of grey hair; 3) DRM4® Molecular Food Supplement for Skin which was specifically formulated to activate, stimulate, and promote healthy skin through powerful antioxidants like vitamins C, E, B2 (riboflavin), and the essential micronutrient selenium; 4) Advanced Care Range of Products - Thickening and Styling Cream, Volumizing Shampoo, Bio-Active Conditioner and Nourishing & Anti-Oxidising Hand Cream. 5) Eyelash Vitality Serum which improves eyelashes, making them thicker, longer and healthier-looking 6) Molecular Food Supplement Immune+ that supports the immune system This page contains reviews about TRX2®, Melaniq® and about other products produced by Oxford Biolabs®.
Contact info
Robert Robinson Ave., OX4 4GA, Oxford, United Kingdom
- +44 800 808 5251
- support@oxfordbiolabs.com
- www.oxfordbiolabs.com
4.3
Excellent
425 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Products good, service bad, loyalty program horrible
The products are good. The customer service not so good, since they don't speak good English. But the worse part is the loyalty program. You accumulate thousands of points, but you can only use a small amount a time. So basically, I'm stuck with thousands of points that I cannot use, rendering the loyalty program and the points useless..
26 September 2022
Unprompted review
Reply from Oxford Biolabs Ltd.
Thank you for your feedback! We are extremely happy you like our products. Our Customer Service team tries our best to help and meet expactations of our customers on a daily basis.
As for our loyalty program, it was designed in a way that helps our customers accumulate points with their purchases and exchange them for a discount when they decide to order next time.
We hope that you were left satisfied after our follow-up correspondence and individual approach.
Thank you for staying with us!
Multiple calls eventually led to the…
Multiple calls eventually led to the right outcome
11 August 2022
Good products
Good products, good reward program and great customer service :)
23 June 2022
Unprompted review
This company is very good
This company is very good. I have been buying TRX2 for a few years now. There service is good and their agents are very helpful.
I love Oxford Bio Lab’s products. It has helped my hair from falling out.
8 June 2022
Unprompted review
I had an itchy scalp and hair loss
I had an itchy scalp and hair loss, and had tried a more dt
drastic coal-tar-based shampoo (that smelt awful). I then bought Biolabs Stimulating Shampoo and it soon stopped my itchy scalp. My hairdresser remarked how good my scalp was and I think I am even getting hair regrowth. There is certainly less hair in the plug hole filter I use to stop hair going down the drain.
4 June 2022
The service is excellent
The service is excellent. I have got detailed answers to all my questions before, during and after I made my order
1 June 2022
Unprompted review
Roman was a great help and cancelled my…
Roman was a great help and cancelled my order promptly. I was impressed with the service and definitely will recommend their products.
30 May 2022
Unprompted review
Very good help from support! Efficent and friendly.
Very good help from support!
30 May 2022
Unprompted review
Great product and amazing service!
18 May 2022
Great ionic hairbrush
5 May 2022
Already after a month my hair has…
Already after a month my hair has become stronger and more of it , it is quite incredible, after it became very thin and fell of due to metabolic problems , my skin also looks healthier . Good reliable products .
5 April 2022
Thank you all perfect
29 March 2022
Oxford Biolabs Ltd., a company you can trust
I have been a satisfied customer for years now, and this company’s products have always delivered on their promises. Besides, and importantly, they have a very helpful and friendly customer service department (today I spoke with Ivanna), flexible, too, and always keen to be of assistance when needed. I can thoroughly recommend this company.
24 March 2022
Unprompted review
This is excellent product!
14 March 2022
really enjoyed Oxford Biolabs products
really enjoyed Oxford Biolabs products. I got for myself shampoo and vitamins, and eyelash serum for my wife. Felt more energized while taking vitamins, will definitely buy again, thanks!
7 March 2022
Unprompted review
Very good service and good product.
2 March 2022
Unprompted review
Excellent and immediate response and…
Excellent and immediate response and service. Well done Nadiya !
22 February 2022
Unprompted review
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