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Owen Drew England Reviews 

2,247
•
TrustScore 5 out of 5

4.9

Perfume Store
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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful fragrances, noting that the luxury products and beautiful candles make fantastic gifts for any special occasion. People also deeply appreciate the prompt shipping, efficient delivery service, and consistently helpful support provided by the dedicated team members. Consumers often highlight the exceptional product quality and long-lasting scents that easily fill their living spaces with warm, lovely aromas. Reviewers are particularly impressed by how reliable the online ordering process remains over years of repeat purchases. However, some customers also noted minor concerns regarding delayed delivery times, confusing tracking details, or occasional packaging condition issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently praising the luxurious fragrances,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are always top tier... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting ultra-quick and prompt... See more

Service

People report positive experiences with service, consistently praising the quick, efficient, and friendly... See more

Order

Reviewers highlight positive aspects of order, consistently praising the quick delivery times and top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love, love, love Owen Drew! The new Christmas scents are fabulous and every bit as luxurious as your stable products. I’ll be stocking up and gifting them. Also, highly recommend them as excellent,... See more

Rated 5 out of 5 stars

I cannot recommend Owen Drew enough! I found them online and have been ordering ever since. Not only are the scents beautiful, but tailored to suit mood rebalance needed.... ie Calm. Or my personal... See more

Rated 5 out of 5 stars

I can’t recommend Owen Drew highly enough, the scents are absolutely lovely and my house smells amazing. The products are high quality they look nice and a couple of sprays of the room mists will easi... See more

Rated 5 out of 5 stars

My first experience with Owen Drew will definitely not be my last. I wanted a gift for someone who'd suffered a bereavement, and saw Owen Drew candles recommended. I emailed to ask if a gift note coul... See more

Company details

  1. Perfume Store

Written by the company

Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,247)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable Company With Stunning Fragrances

Owen Drew is a lovely reliable Company to deal with. Consistently quick, efficient and friendly with good communication.

Their products are second to none, with stunning fragrances that always prompt positive comments from family and friends.

Ideal gifts for every occasion and I am always confident they will be well received by the recipients.
Highly recommended!

24 June 2026
Rated 5 out of 5 stars

Owen Drew candles and diffusers…

Owen Drew candles and diffusers fragrances make your home smell wonderful, so many fragrances to choose from.
Always excellent customer service in the boutique or when purchasing online

30 January 2026
Rated 5 out of 5 stars

Always a great service

Always a great service, posted out on time and well received by the person who the gift was for she said it was lovely and smelt fab!

9 June 2026

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