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Owen Drew England Reviews 2,203

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TrustScore 5 out of 5

4.8

Perfume Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and beautiful, long-lasting fragrances, often noting how these scents transform their homes and receive compliments. Many consumers appreciate the luxurious feel of the items and frequently reorder or gift them, highlighting the overall satisfaction with the offerings. The ordering process is often described as seamless, with prompt and efficient delivery services. However, some customers experienced issues with delivery, including delays or confusing tracking information, despite paying high postage fees. A few reviewers also mentioned that while the packaging was good, some items arrived with minor damage, and in a small number of cases, the scent of certain products was not as strong or noticeable as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fragrance. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the products for their... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with some... See more

Service

Users describe positive interactions with service. Customers consistently praise the exceptional and... See more

Order

Reviewers mention positive feedback about their orders. Customers consistently praise the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love, love, love Owen Drew! The new Christmas scents are fabulous and every bit as luxurious as your stable products. I’ll be stocking up and gifting them. Also, highly recommend them as excellent,... See more

Rated 5 out of 5 stars

I cannot recommend Owen Drew enough! I found them online and have been ordering ever since. Not only are the scents beautiful, but tailored to suit mood rebalance needed.... ie Calm. Or my personal... See more

Rated 5 out of 5 stars

I can’t recommend Owen Drew highly enough, the scents are absolutely lovely and my house smells amazing. The products are high quality they look nice and a couple of sprays of the room mists will easi... See more

Rated 5 out of 5 stars

My first experience with Owen Drew will definitely not be my last. I wanted a gift for someone who'd suffered a bereavement, and saw Owen Drew candles recommended. I emailed to ask if a gift note coul... See more

Company details

  1. Perfume Store

Written by the company

Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional service

Exceptional service, received my monthly order with a personal note and amazing smelling product. Highly recommend this company and their products.

8 April 2026
Rated 5 out of 5 stars

Perfect, thank you OD

OD experiences are always great and unexpected parcels to my wife come with added brownie points!!! Your recent candle offer was perfect and my brownie points are banked.

20 March 2026
Rated 5 out of 5 stars

From start to finish the process was…

From start to finish the process was seamless, my item was delivered ahead of the expected delivery. Packaging was beautiful as always and was sprayed with my favourite room spray “calm”. And go an added touch there was a personalised note from Mike. Great as always

11 March 2026

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