Outwell Reviews 

Easy online shopping, nice web, quick delivery.

Quick service and product was as good as it looked online

We have ordered a big purchase and they sent it immediately to Austria.
Thanks a lot!

I'm really impressed by the quality of the products. I just bought a campervan and needed to fit it out with the essentials of life. I'm especially happy with the collapsible kettle, a regular one would take up to much room so the collapsible kettle is perfect. I also bought the collapsible bowl set, collapsible colander set, collapsible water dispenser, collapsible dish pan, and collapsible bucket. I am really happy, I have been able to fit far more equipment into my campervan than I thought I would!

Love Outwell camping products been using them for years
Definitely the best quality on the market
Ordered new chairs table windbreaks etc the quality is always there
👍👍

Very easy to find the part I needed & super fast delivery. Thank you

Great product, delivered well packaged and efficiently. Thanks

Good solid selinflateing matress used it emideatly an sleped well.

Easy to order, quick reaction on questions, fast delivery

Really great experience. Easy to add items to the cart and paying for them is no problem. Also very fast shipping and I received what I purchased in no time.

Purchased a Casilda xl moon chair at the end of 2022 from an online retailer. The chair fell apart after 1 years occasional camping use, when I asked outwell to assist as no longer have the online retailers details. Told me they were not able to help and weren’t interested. Don’t buy from this company if you want aftercare from the manufacturer also, chair supposed to be rated at 150kg, I weigh 86kg and the plastic snapped holding the front of the chair together after approximately 20 hours use

Customer sevices is not contactable! I have tried by phone - waited in queue for 12 minutes only to get an automated message that my call could not be taken.
The tab for the email contact form does not open so it is impossible to get in touch by email as advised.
I need to arrange a return, and would like to purchase a different Outwell item instead, but am starting to reconsider becuase of the difficulty I'm experiencing.

Good quality items Good delivery time would change currier though badly damaged packaging on receipt of one package

East order and quick delivery,item exactly how it was discribed,one happy camper

When ordering I didn’t realise orders were dispatch from Denmark , so although paying for delivery it was a day and bit later than expected had it come uk, having being hooked by the tag orders go out same day before a set time … which is great but that’s in Denmark so uk don’t expect next day with this !..this needed to be jighighted to uk buyers ,saying that it still turned up in 3 days

After only 4 years of service my outwell nevada is falling apart. Taped seams are falling off all over the tent but mostly in the door area. It's is also coming off in the corners. Small pin like perforations are appearing everywhere almost like the material is disintegrating. Also the tent material has a sticky feeling like the coating is bad. This tent has only been used a dozen or so times always put away clean and dry. It was great the first couple of years but not anymore. So after spending a large amount of money to buy a highly rated European tent with only a 2 year warranty I will probably replace the Outwell with an American tent by MSR or North Face and yes probably made in China but with a lifetime warranty. My 20 year old Eureka is in better shape than my high priced Outwell.

Quality product dispatched quickly and arrived within 5 days.

The company that lets you down and doesn’t respond to emails, you would think by this day that they would at least acknowledge your request for help