OpenRent Reviews 

Really great to have OpenRent, I used the site for advertising my flat and I had a number of tenant. I would recommend to anyone looking for tenant.

The best I have worked with till date. Ease with professionalism.

Easy to book service, good communication.

Brilliant ! So impressed with attention to detail, reminders and your contract is to die for. All my worries disappeared as I worked through tenancy set up.

This is our first time using OpenRent and we have found it to be excellent! Although our advert didn't result in tenants, we found our own and the Open Rent tenancy process (referencing, drawing up contracts, collecting deposits) has been very good, resulting in us having a fully tenanted house for the next academic year. I

So easy to manage. And I feel sure that I am following legally compliant protocols. Feedback from my tenants is very positive too .

Another easy transaction
Well communicated to both parties
Would recommend

Awful company. No security or data protection. Lets landlords do what they want to you and get away with it. Don’t waste your money.

Really poor experience. Travelled 40 minutes for an apartment viewing, there was no car parking so had to pay. The landlord never showed for our viewing and Open Rent has no feedback or communication channels so you can vent frustration with them or the landlords they represent. Really don’t go through them you might be wasting your time like us.

I had an active OpenRent account with a live listing and subscription running, which I later upgraded to the £99 package. A couple of days later, I found I could no longer log in, the site prompted me to create a new account instead. I contacted support on 21 July asking for an explanation and received only an automated acknowledgment. I've followed up multiple times since, both by email and through the "Need Help?" contact form on the site, with no substantive response.

In the meantime, I created a new account with a different email address and paid for another subscription to keep advertising. This account was also removed within a few hours, again with no explanation.

To date, I still don't know why either account was removed, or whether the subscriptions I've paid for will be refunded. I'd appreciate this being looked into properly, and a clear explanation given. Happy to provide account details and correspondence to help resolve this.

Clear and straightforward.
Will use this service again

Being a private landlord is so much easier with Openrent. Saves time and expenses and the service is professional.

Enquired and used the website prompt to pay a holding deposit on property advertised - messaged back by landlord saying deposit returned as he doesn't process applications through the website - how on earth are you meant to apply then !! No option to speak to a human being at open rent either - a very mis leading , time wasting and frustrating process that I will never use again!

Goodness forbid if you actually need some help. Terrible customer service… the age old saying… pay peanuts….

Excellent 'one stop shop' for managing my rental properties and the landlord responsibilites that go with it. The website needs work - sonetimes difficult to find what I'm looking for! (When I click on "Messages" they aren't there - so I end up going back to the email and clicking on the link so I can read / respond to it)

I took a flat which was said as furnished but while moving in moft of the furniture were missing. Moreover it lacked safety certificates too. Currently, i am going on with a dispute. Highly dont recommend this platform. There is no much help and suppport provided to tenants.

Quick , efficient and very positive.

Excellent service would recommend you to anyone who was thinking about moving

OpenRent does nothing when it comes to sorting problems with their subcontractors.

I have contacted their number of times , and they did not attempt to try help even though I used their website to chat with subcontractor.

You get what you pay for, so I will stick with local estate agents that offer a high quality service.

Clearly stated documents sent and replied speedily