Extremely happy with my new units. Strong and sturdy good quality piece's of furniture. Easy to order, with quick delivery. The delivery guy's were very respectful and professional. Very friendly.
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Review summary
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Such an amazing service from Only Oak furniture. We ordered some beautiful items and when they arrived they were even more amazing in real life. The delivery and service was second to none and the c... See more
Company replied
I had a question about the dimensions of the product, but it was too late for them to contact the manufacturer. They promised to do it first thing Monday morning which they did and rang me straight aw... See more
Company replied
Absolutely brilliant customer service. Massive thanks to Claire. Another company let us down very badly on a delivery of two dining benches. We made a call to Claire who went out of her way to find... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Furniture Wholesaler
- Office Furniture Store
- Outdoor Furniture Store
- Rustic Furniture Store
Written by the company
Only Oak Furniture are one of the leading oak furniture stores in the UK. We offer a fantastic range of solid oak furniture to UK customers, with FREE delivery. Browse and shop online today for up to 50% off on certain products.
Contact info
United Kingdom
- www.onlyoakfurniture.co.uk
4.2
Great
584 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Cheaper than other suppliers
Cheaper than other suppliers. The unit is well made and perfect dimensions for our space.
27 November 2025
Unprompted review
Reply from OnlyOakFurniture
Thanks so much for highlighting the great value and perfect fit of our place. I'm thrilled it met your needs so well. We loved having you as our guest and hope you'll keep us in mind for any future stays. Safe travels!
Damaged Table - Poor customer service
We purchased three tables and noticed on delivery than one was damaged. I contacted the company who were slow to respond and offer a replacement, they wanted to repair our new table. It took a full month for the replacement to arrive which it did this morning and it was also damaged. To make matters worse we had to have a full blown arguement with the driver who didnt want to wait whilst we inspected the table despite the fact that this was agreed prior by Only Oak Furniture.
24 November 2025
Unprompted review
Reply from OnlyOakFurniture
Hi John, thank you for sharing your experience. I am genuinely sorry to hear about the challenges you faced with the table delivery. We strive to provide exceptional service and it's clear we missed the mark in this instance. The delay in both communication and the replacement process is not reflective of the standards we aim to uphold. Additionally, the condition of the replacement table and the incident with the delivery driver are completely unacceptable. Please rest assured that we have now arranged a new courier who will ensure that your experience moving forward is seamless and satisfactory. Your feedback is crucial in helping us improve, and we appreciate your patience and understanding throughout this process.
Very pleased.
Online ordering process was simple and straightforward. Honoured their price match guarantee.
Furniture arrived on due date.
Very pleased and would use the company again.
19 November 2025
Unprompted review
Reply from OnlyOakFurniture
Hi Ingrid, thank you so much for sharing your experience! We're delighted to hear that you found our online ordering process simple and that our price match guarantee met your expectations. It's wonderful to know your furniture arrived right on time and that you're pleased with everything. We look forward to serving you again soon!
Straightforward & easy to deal with
Hard bought all my bedroom furniture from Only Oak, and saw an ottoman which matched.
The Ottoman was cheaper elsewhere, but I noticed they price match, so I contacted them and was given a code for the price difference in under 24-hours.
11 November 2025
Unprompted review
Reply from OnlyOakFurniture
Hi there! We're thrilled to hear how much you loved the furniture and appreciated our fast and friendly delivery team! It's wonderful to know the quality and craftsmanship met your expectations. Thank you for your kind words, and we look forward to welcoming you back for more beautiful additions in the future!
Will buy again
Exceptional quality furniture, excellent packaging and a delivery service second to none. Delivery team were fast and friendly, got the 102kg chest of drawers upstairs in a jiffy. Furniture is beautiful and very well made, we will be back for more!
11 November 2025
Unprompted review
Reply from OnlyOakFurniture
hank you, Richard, for your wonderful review! We're thrilled to hear that you loved our exceptional quality furniture and that the delivery team impressed with their speed and friendliness. It's fantastic to know that our packaging met your expectations and that the chest of drawers fits perfectly in your home. Looking forward to welcoming you back for more beautiful pieces!
Excellent Service and Beautiful Furniture
I recently purchased a set of bedside drawers and a chest of drawers from Only Oak Furniture, and I couldn’t be happier with the experience. From start to finish, communication with Julie from Customer Service was clear and helpful -no chasing or confusion. Delivery was smooth and quick, with everything arriving in perfect condition. The furniture itself is beautifully crafted and exactly as described. A great experience all round—highly recommended!
3 November 2025
Unprompted review
Reply from OnlyOakFurniture
Hi Bruce, thank you so much for your fantastic review! I'm thrilled to hear that your experience with Only Oak Furniture was as seamless and delightful as your stay here. It sounds like Julie from Customer Service truly went above and beyond to ensure everything was just right, and I'm glad the furniture exceeded your expectations. If you ever find yourself needing more beautifully crafted pieces, it seems you've found a gem of a company. Wishing you many wonderful moments with your new furnitur
Absolutely brilliant customer service.
Absolutely brilliant customer service.
Massive thanks to Claire. Another company let us down very badly on a delivery of two dining benches. We made a call to Claire who went out of her way to find the benches and get them on the next available delivery so that they were with us the day before a family event for which they were needed.
Great quality item, fab value £ and amazingly helpful! Can’t thank you enough!! Vanessa and Matt
24 October 2025
Unprompted review
Reply from OnlyOakFurniture
Dear Vanessa and Matt, thank you so much for your glowing review! We're thrilled to hear that Claire was able to turn things around for you and deliver not just the benches, but also a fantastic experience. Your kind words about our service, quality, and value truly make our day. We're delighted to have played a part in your family event's success. If you ever need anything in the future, you know Claire's got your back!
I had a question about the dimensions…
I had a question about the dimensions of the product, but it was too late for them to contact the manufacturer. They promised to do it first thing Monday morning which they did and rang me straight away. Placed my order and it arrived 10 days later, communication throughout was fantastic and would use them again😁
6 October 2025
Unprompted review
Reply from OnlyOakFurniture
We're thrilled to hear that you were satisfied with our prompt follow-up and effective communication. We always strive to ensure a smooth experience, and your kind words mean a lot to us. Thank you for your patience regarding the initial inquiry, and we're delighted your order arrived as expected. Looking forward to the opportunity to serve you again in the future!
Nice piece of furniture
Nice piece of furniture, would buy from this company again
18 September 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for your kind words! We're delighted to hear that you enjoyed the furniture. Your positive feedback means a lot to us and we look forward to serving you again in the future
Absolutely beautiful sturdy piece of…
Absolutely beautiful sturdy piece of furniture just finishes my living room of beautifully thanks Catriona
25 September 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your kind words! We're thrilled to hear that the piece added the perfect touch to your living room. Knowing that it fits beautifully and sturdily in your home truly warms our hearts. We're grateful to have been part of your home decor journey!
Disappointed with size
Very sturdy piece of furniture, disappointed with the size of the sideboard. In photos it looked larger, after going back on website to see if there had been mistake,took a while to find measurements, it was what I had ordered. Also paying for premium delivery did expect the legs would have been attached.
14 August 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for your feedback. We're glad to hear you found the sideboard sturdy. We apologize for any confusion regarding the size and the difficulty in finding measurements on our website. We are also sorry the premium delivery did not meet expectations regarding assembly. Your insights are invaluable in helping us improve our service and presentation. We appreciate your understanding and are committed to enhancing our listings based on your input.
Amazing customer service
Amazing customer service, delivered when expected, great value for money and the cheapest I seen on line for my kitchen island which i love.
18 August 2025
Unprompted review
Reply from OnlyOakFurniture
Dear Diane, thank you so much for your kind words! We're thrilled to hear that you loved your kitchen island and found our service amazing and affordable. Your satisfaction means the world to us. We would be delighted to welcome you back anytime
Small businesses preferred
I prefer to use small businesses where possible and this one is helpful and friendly, a slight problem with the delivery but that was resolved quickly and the items are lovely. If I had one suggestion it would be to show where goods come from, I prefer to buy British but that is not always possible these days but it would help when looking. Would definitely use them again.
11 June 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you had a positive experience with our small business and that our team was able to resolve the delivery issue quickly. It’s always our goal to provide helpful and friendly service to our valued customers like you.
We appreciate your suggestion about showcasing the origin of our products. Supporting local and British-made goods is important to many of our customers, and we will certainly take your thoughts into consideration as we strive to enhance the shopping experience.
Thank you once again for your kind words and support. We look forward to serving you again soon!
Kitchen Island
From ordering to delivery the team at Only Oak Furniture were great.
The Island i ordered is stunning and made to a high quality, it looks amazing in my Kitchen and has received many great comments from freinds when they visit
11 August 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for taking the time to share your wonderful experience with Only Oak Furniture! We are absolutely thrilled to hear that you love your stunning kitchen island and that it has become the centerpiece of your kitchen.
It brings us great joy to know that our team provided you with exceptional service from ordering to delivery. We take pride in the quality of our products, and it’s heartwarming to hear that your island has received such lovely compliments from your friends. Your satisfaction truly means the world to us!
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Beautiful display cabinet
Beautiful display cabinet, very pleased. Built very well and looks amazing.
27 August 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for your wonderful review! We’re so pleased to hear that you’re delighted with your display cabinet. It’s great to know you’re happy with the build quality and how beautiful it looks in your home.
We truly appreciate your feedback and hope you enjoy your new piece for many years to come.
I love my kitchen island its so lovely…
I love my kitchen island its so lovely and the drivers are so friendly and friendly they also took the boxes back thnks guys
8 August 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your lovely review! We’re delighted to hear that you love your new kitchen island. It’s also great to know that our delivery team made such a positive impression and helped by taking the packaging away — we’ll be sure to pass your thanks on to them.
We really appreciate your kind feedback and hope you enjoy your island for many years to come!
Beware Silentnight Miracoil mattresses
I bought beds from this company which have been fine but I also made the mistake of buying Silentnight Miracoil mattresses which have been awful. They literally jiggle every time one of us moves and it's impossible to get a good nights sleep. As a result of us waking each other up all the time we wake up with more aches and pains not fewer. This company does not guarantee to replace these mattresses that do not function as advertised.
16 April 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for sharing your feedback. We’re pleased to hear that you’re happy with the beds you purchased from us, but we’re truly sorry to learn that the Silentnight Miracoil mattresses have not met your expectations.
The issue you describe — excessive movement and lack of support — is certainly not the experience we want our customers to have. Silentnight products usually perform to a high standard, so we understand how disappointing and disruptive this must have been for you.
We would also like to note that, after you reported the problem, we arranged replacements for the mattresses in line with the manufacturer’s procedure. Silentnight sets its own guarantee and inspection requirements, but we always do our best to support our customers through the process, and we are glad we were able to assist in organising the replacements.
Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention.
Delivery unhelpful
The furniture I am very happy with although it took 6months to arrive but the delivery guys just plonked it in my living room refused to take them out the boxes to check them over. Keeping in mind I payed for premium delivery and install, these items was very heavy as there solid units. I am a disabled pensioner and these guy stood there for half an hours phoning there company who said no they only need to deliver boxes to customers and that if there was any damage coming over to UK from India I would have 30 days to return . That’s not all as I have nobody to help me I had to unpack myself which pulled my back and chest so ⭐️ to deliver company and ⭐️⭐️⭐️⭐️⭐️ to onlyoakfurniture
25 July 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for taking the time to share your feedback. We’re very pleased to hear that you are happy with the furniture itself, but we are genuinely concerned and disappointed to learn about your delivery experience — especially given that you paid for our premium delivery and installation service.
What you described is absolutely not the standard we expect from our delivery partners. You should never have been left to unpack heavy items yourself, particularly as a disabled pensioner. We are truly sorry for the inconvenience and discomfort this caused you. Your wellbeing should always be a priority, and we sincerely apologise that this was not the case.
We will be raising this matter urgently with the delivery company to ensure this does not happen again. Thank you for bringing it to our attention. We have now started working with a new and much more reliable courier
I’m very impressed by OnlyOak Furniture…
I’m very impressed by OnlyOak Furniture delivery services well informed by excellent customer service from their team very helpful and very friendly guys who are very pleasant to deal with their time in providing quality service.
Two man crew who took care of my property and my product.
Well done highly appreciated and happy to recommend and would return anytime as a customer.
24 July 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you so much for your wonderful review! We’re thrilled to hear how impressed you were with our delivery service and customer support. It’s great to know our team kept you well informed and that the delivery crew were friendly, careful, and professional throughout — we’ll be sure to pass your kind words on to them.
We truly appreciate your recommendation and are delighted to hear you would return as a customer. Thank you for choosing Only Oak Furniture, and we look forward to assisting you again in the future.
Excellent service
Excellent service. Delivered a lovely kitchen island and black granite top in about 6 days from order.
20 July 2025
Unprompted review
Reply from OnlyOakFurniture
Thank you for your excellent review! We’re delighted to hear that your kitchen island and black granite top arrived quickly and that you’re pleased with the service.
We truly appreciate your support and hope you enjoy your new island for many years to come.
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