One Education Reviews 

1,906
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers had a great experience with this company. People frequently highlight the exceptional support team, noting that staff members are always incredibly helpful, kind, and quick to resolve any questions or issues that arise during their studies. Consumers also deeply appreciate the well-structured courses and easy-to-use digital platforms, which make online learning extremely flexible, convenient, and entirely suitable for busy schedules. Some reviewers were not happy with unexpected additional certificate costs or experiencing frustrating delays when waiting for their completion documents. However, some people mentioned that certain course formats felt too dry, outdated, or difficult to navigate for specific individual learning requirements.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that courses are exceptionally... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of differing... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the responsive, kind, and helpful... See more

Staff

Customers had positive experiences with staff, highlighting helpful and friendly interactions across the... See more

Service

Clients share ambiguous opinions on service, with some experiencing great support while others feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share my experience with One Education .I started my course not long ago ,from first day I get help and support and instructions I needed. Great team I received lots of help and suppo... See more

Company replied

Rated 5 out of 5 stars

One Education were absolutely brilliant in helping me pass my Level 2 Maths. Being dyslexic hasn’t been easy for me, but the course was really well laid out and easy to follow. The support and explana... See more

Company replied

Rated 5 out of 5 stars

Ive been using One Education for a fair few years doing different courses. Its a well worth site and i recommend it to anyone. ive cancel my subscription as finances are tight. Mark Ashton the man i... See more

Company replied

Rated 5 out of 5 stars

The CPD Professional Plumbing course is a good companion if you're new to Plumbing. Quite jargon but a good parnter for someone who is starting up I.e Plumber's Mate. David Fawehinmi

Company replied


Company details

  1. Educational Institution
  2. Training Centre
  3. Training School

Written by the company

One Education is a leading online learning platform offering flexible, affordable, and industry-recognised courses designed to help learners build real-world skills and advance their careers. Whether you are starting with no experience and want to gain job-ready skills, a professional looking to upskill, a blue-collar worker aiming to increase earning potential, an aspiring entrepreneur building a business, or an educator improving teaching methods, One Education provides the right learning pathway for every goal. With a library of 5,000+ online courses, learners can study at their own pace, anytime and anywhere. We have helped over 2 million learners worldwide gain valuable skills, professional certifications, and practical knowledge that have supported career growth, improved employability, and helped many secure their dream jobs. Our courses are designed to suit different learning styles and career needs. Each course includes engaging video and audio lectures, downloadable study materials, interactive assessments, and practice exercises to ensure an effective and comprehensive learning experience. Maintaining high-quality standards, our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted, globally recognised training you can rely on. One Education is committed to making high-quality education accessible to everyone and helping learners achieve success in their personal and professional lives.

Our Accreditations and Memberships

Written by the company

Our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted and recognised learning standards.

Contact info

Promotion box for One Education

Upgrade Your Skills!

Any course for £8.50 – Use code TREAT8 at checkout.

4.2

Great

TrustScore 4 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,906)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I asked not to automatically subscribe…

I asked not to automatically subscribe but this has been done anyway and told I can't have my money back.

I was told the courses were recognised qualifications but they're not. Certificates got complete messed up took ages to sort.

8 April 2025
One Education logo

Reply from One Education

Dear EbonyWallis,,

Thank you for sharing your feedback, and we're genuinely sorry to hear about your experience.

We understand your concerns regarding the automatic subscription and the course recognition. Please accept our sincere apologies for any inconvenience caused.

Your case has been assigned to our dedicated team, who are currently reviewing the matter to ensure it's handled with the utmost care and urgency.


Regards,
Team One Education

Rated 5 out of 5 stars

Great service

Great service, quick response

13 April 2025
Unprompted review
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Reply from One Education

Dear Taj,

Thank you so much for your kind words! We're delighted to know that you had a great experience with One Education and appreciated our quick and reliable service.

Your support truly means a lot to us. We're always here if you need any further assistance or have any questions in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

I am very touched by the great ability…

I am very touched by the great ability of One Education to understand its learners and do them favours.

12 April 2025
Unprompted review
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Reply from One Education

Dear Bobia,

Thank you so much for your kind words and heartfelt feedback. We’re truly touched to know that you feel understood and supported by One Education — it means a great deal to us.

Our team is dedicated to making every learner’s journey meaningful, and hearing that we've made a positive impact on yours is the best reward we could ask for.

Thank you once again for your trust and recommendation. We’re always here whenever you need us.

Regards,
Team One Education

Rated 5 out of 5 stars

Good platform, great courses

Everything works perfect. CompTIA courses are very intresting. Give it a try! Cheers!

10 April 2025
Unprompted review
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Reply from One Education

Dear Adam,

Thank you so much for your kind words and for taking the time to leave a review! We’re delighted to hear that you’re enjoying our platform and found the CompTIA courses engaging and valuable.

Your positive feedback and recommendation truly mean a lot to us. We're here to support you every step of the way on your learning journey.

Regards,
Team One Education

Rated 4 out of 5 stars

It's alright

It's alright I did intial have a bit of a bad experience but I managed to get a refund as I didn't know that it wasn't accredited

31 March 2025
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Reply from One Education

Dear Angelina,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education. Your recommendation means the world to us, and we’re always here to support you in the future.


Regards,
Team One Education

Rated 5 out of 5 stars

Excellent service.One education is no 1

4 April 2025
Unprompted review
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Reply from One Education

Dear Evans,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education and that you found our service to be excellent.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 4 out of 5 stars

Subject and modules

27 March 2025
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Reply from One Education

Dear SRINIVASA,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that the subjects and modules provided in our program met your expectations, and that you had such a great learning experience.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

It was definitely insightful

It was definitely insightful ! Loved the course very much it was easy to navigate thank you so much

2 April 2025
Unprompted review
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Reply from One Education

Dear Mariam,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education. Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

you learn a lot from this program

you learn a lot from this program

24 March 2025
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Reply from One Education

Dear Junior,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education and that you were able to learn a lot from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Thank you One Education

Thank you One Education. You give confidence to my daughter. She was dishearten when unable to clear English with only one and two numbers, she was loosing her confidence. But One Education give her confidence, encouragement.

22 January 2025
Unprompted review
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Reply from One Education

Dear U,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that One Education was able to give your daughter the confidence and encouragement she needed. It’s truly rewarding to know that we could help her regain her confidence after facing challenges with English.

We’re delighted to have played a part in her success, and we’re always here to support you in the future.

Your recommendation means the world to us!

Regards,
Team One Education

Rated 1 out of 5 stars

course didn't actually exist and still…

course didn't actually exist and still awaiting refund.

21 March 2025
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Reply from One Education

Dear Z,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.

We understand how frustrating this must be, and we’re truly sorry that the course you purchased was not available as expected. Please rest assured that our relevant team will be contacting you shortly to assist with this matter, including processing your refund if applicable.

Your satisfaction is very important to us, and we appreciate your patience while we work to make things right.

Regards,
Team One Education

Rated 5 out of 5 stars

I have found the content serious

I have found the content serious, presented in an interesting way, and hope it will enhance my understanding of the subject.

18 March 2025
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Reply from One Education

Dear Mushtaq,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you found the content serious and presented in an interesting way. It's great to know that it has helped enhance your understanding of the subject.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

It’s been great from start to present.

It’s been great from start to present.
Very supportive and proactive with any query or request.
Course are varied giving me loads of opportunities to enhance my knowledge in new areas as well as existing.

19 March 2025
Unprompted review
One Education logo

Reply from One Education

Dear Kisha,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that your experience with One Education has been great from start to present. It's fantastic that you’ve found our support to be proactive and helpful and that you’ve had the opportunity to enhance your knowledge in both new and existing areas through our varied courses.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Well structured learning materials.

Well structured learning materials.
Easy to access.

3 March 2025
Unprompted review
One Education logo

Reply from One Education

Dear Ezekiel,

Thank you so much for taking the time to share your feedback with us! We’re so glad to hear that you found the learning materials well-structured and easy to access. It’s fantastic that the course was able to meet your expectations, and it’s always our goal to make the learning experience as smooth and effective as possible.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 2 out of 5 stars

Purchased the course can't find it…

Purchased the course can't find it where it is under my profile

14 March 2025
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Reply from One Education

Dear Stevo,

Thank you for reaching out and sharing your feedback with us. We’re truly sorry to hear that you're having trouble locating your purchased course.

Please rest assured that our support team will be in touch shortly to assist you and ensure you gain access without further delay. We appreciate your patience and are here to help every step of the way.

Regards,
Team One Education

Rated 4 out of 5 stars

After some initial hiccups

After some initial hiccups, I found the site very informative.

12 March 2025
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Reply from One Education

Dear PENELOPE,

Thank you so much for your thoughtful and positive feedback! We understand that initial hiccups can be frustrating, but we’re thrilled to hear that you found the site informative and that the experience improved for you. It’s great to know that you were able to gain valuable insights from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Easy to order

Easy to order , pay and receive information

12 March 2025
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Reply from One Education

Dear Daass3,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you found it easy to order, pay, and receive information. It's wonderful to know that you had a great experience with One Education and that you were able to learn a lot from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Efficient & Hassle-Free Resolutionce team resolved my…

Your customer service team resolved my three mistaken payments swiftly and professionally via online chat. The process was transparent, and the agent kept me informed at every step. Your company excels in responsive support and streamlined refund processes, turning a stressful situation into a positive experience. Thank you!

12 March 2025
Unprompted review
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Reply from One Education

Dear Gil,

Thank you so much for your kind and thoughtful feedback! We’re thrilled to hear that our team was able to resolve your issue quickly and efficiently, making the process smooth and stress-free for you.

Your recognition of our responsive support and streamlined refund process truly means a lot to us. We’re always here to assist you, and we look forward to supporting you in the future.

Reagrds,

Team One Education

Rated 5 out of 5 stars

I am enrolled on the HR Administrator…

I am enrolled on the HR Administrator course and I have learnt so much.
I like the flexibility it gives me.
I also like the fact that they have very good customer service. I had a query and Mark White resolved the issue promptly and accurately without unnecessary delays.

11 March 2025
Unprompted review
One Education logo

Reply from One Education

Dear Jacqueline,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with the HR Administrator course and that you were able to learn so much. It’s great to know that the flexibility of the program worked well for you, and we’re especially pleased that Mark White was able to resolve your query promptly and accurately, ensuring a smooth experience.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

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