One2One Mortgage Solutions Ltd Reviews 

216
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the staff members are exceptionally helpful, incredibly patient, and deeply knowledgeable throughout every single stage of the process. Consumers note that the dedicated team is always readily available to answer any questions and truly makes complex property transactions feel completely stress-free. Some reviewers were happy with the additional assistance regarding comprehensive home insurance and helpful recommendations for reliable local solicitors. People frequently mention how remarkably quick and efficient the overall communication is from the very beginning all the way to final completion. Reviewers emphasize that these consistent efforts put first-time buyers completely at ease during what is typically a very overwhelming time.

What people talk about most

Staff

Customers report widespread satisfaction and appreciation when interacting with staff during the mortgage and... See more

Service

Users describe positive interactions with service, highlighting a consistently professional, approachable,... See more

Customer service

People report positive experiences with customer service, noting that staff are brilliant and always ready to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10/10 service from Zack! For a first time buyer and not having much knowledge on how things work, Zack couldn’t have been more helpful! Constantly at the end of the phone to answer anything I didn’... See more

Rated 5 out of 5 stars

We can’t thank Zack and the rest of the One2One team enough for their fabulous and friendly mortgage service! Zack is friendly, professional, and very knowledgable. He always put us first in all recom... See more

Rated 5 out of 5 stars

Right from the beginning I was told how the system works with them not taking a fee but instead get a commission from the lender. Always available to answer any questions. Always with a friendly and t... See more

Rated 5 out of 5 stars

Just completed on another remortgage. I have used the team at one2one for a few years now for all of my personal insurance, will, and mortgage needs, and I could not recommend them highly enough. They... See more


Company details

  1. Mortgage Broker

Written by the company

One2One Mortgage Solutions in Cwmbran offer mortgage and insurance advice for first time buyers, people wanting to remortgage or have life insurance cover.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

This is my second experience using…

This is my second experience using One2one Mortages and the level of service remains at a high welcomed standard. On this occasion I was buying and selling. Niall and Steve could not do enough for me, I was kept updated throughout the process and was even supported with chasing up solicitors when progress seemed to have stalled.

I cannot recommend the guys enough and how easy they make the process.

5 star review for a 5 star service.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Buying a house without the stress

As most first time buyers probably say ‘I know nothing about how to buy a house’, however, I knew less than nothing.

Thanks to Niall and his team at One2One this wasn’t an issue. From start to finish they talked me through everything putting my mind at ease and ensuring that buying a home was a stress free process.

One2One are both friendly and knowledgable and always went the extra mile. Id definitely recommend them and if I moved again I wouldn’t use anyone else.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Great

Great, honest advice supporting me onto the property ladder in 2017. Then great communication and further support renewing my mortgage etc earlier this year. Couldn't have asked for more. All the guys at one2one are very personable and friendly.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Perfect experience with One2One Mortgage Solutions!

Perfect experience with One2One Mortgage Solutions when buying our first home. From start to finish it was handled extremely well by Mark and Niall, we didn't have to worry about a single thing! I would highly recommend them for anyone in the market for a new home!

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Helpful & knowledgable

Niall was very helpful and knowledgeable with helping with my mortgage and insurances. He explained everything to me in a clear way to make sure I understood everything. Niall listened to what I was looking for and found me the best deal. I would recommend this business to everyone.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I would highly recommend Niall and his team for any mortgage services you require. From start to finish the service is first class and professional personal at all times.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

These guys provide a professional

These guys provide a professional, efficient and quick service. Excellent communication throughout the entire process of buying our first home, and were very helpful in answering any questions we had. We would highly recommend this business!

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, friendly and there to give us the best deal and experience possible. Highly recommend.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Mortgage

Really went above and beyond to make my mortgage happen. Friendly service and very professional team will recommend to friends and family.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Clear and honest advice

Clear and honest advice on the best option at the end of my fixed rate mortgage term. Even advised me to stay with the same mortgage provider rather than switching as this would save me the most money. Very trustworthy.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service given from start to finish. Would recommend to anyone going through the process for the first time.

18 December 2019
Unprompted review
Rated 5 out of 5 stars

Great service provided

Great service provided.

They provide a professional yet friendly service and can always be contacted, should you have any concerns.

A***

18 December 2019
Unprompted review

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