10/10 service from Zack! For a first time buyer and not having much knowledge on how things work, Zack couldn’t have been more helpful! Constantly at the end of the phone to answer anything I didn’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
One2One Mortgage Solutions in Cwmbran offer mortgage and insurance advice for first time buyers, people wanting to remortgage or have life insurance cover.
Contact info
5-7 New Street, NP44 1EE, Cwmbran, United Kingdom
- 01633866088
- niall@one2onemortgagesolutions.co.uk
- www.one2onemortgagesolutions.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant from start to finish in…
Brilliant from start to finish in finding us the best deal, thank you Niall, Liza and team!
I would like to thank one2one with all…
I would like to thank one2one with all there help with everything they talked me through everything if I dident understand anything they would explain it all to me one2one as got to be one of the best 10/10 well done .
Zack and the team at One2One were…
Zack and the team at One2One were absolutely fantastic at helping me with my remortgage. They kept me well informed throughout the whole process and always took the time to answer any queries. I really can’t recommend them enough!
Excellent service and a great help!
Niall was super helpful in going through the process with me! He made getting the mortgage application and approval nice and seamless as well as going through the insurance policies I need as a first time buyer. Every step of the process was clear and set out in digestible way, I highly recommend!
I have now used One2One for 3 property…
I have now used One2One for 3 property purchases and re-mortgages. Always very professional, approachable and dependable and they are now my go to company.
Would definitely recommend to friends and family.
Purchase & remortgage - joy to deal with!
Just completed on my remortgage and a new house purchase, I use One2One for all my borrowing and insurances, and always receive the best service. I would not recommend anyone else!
Thanks again guys!
Ive been a customer since 2017 when I…
Ive been a customer since 2017 when I bought my first property. Now just completed again and the standard of service continues to be excellent. Can't recommend Niall and the team enough.
Absolutely recommend one2One
Absolutely would recommend one2One, highly efficient and swift in sorting my mortgage out. I would definitely recommend
Strongly recommended!
Couldn’t ask for more they were always responsive and helpful even beyond working hours. The process was made really easy especially for a first time buyer. Would definitely recommend.
Amazing experience
We just bought our first house and one2one mortgages made it extremely easy process. Zac was there from the start and helped us sort everything out from the morgage to all our insurances that we would need. Even when our completion dates kept changing he was able to rearrange the dates for everything to start. Being first time buyers we felt he explained everything with great detail and made us feel at ease with everything. Would highly recommend using them and we will be using them wheb our current mortgage deal finishes. We can't thank you enough for everything you did
Zac at one2one
Zac was very helpful in setting up the next stage of our mortgage journey, highly recommend him to anyone very professional service
Zack has been amazing
Zack has been amazing. He has made the whole process so easy.
He was very knowledgeable and helpful with us renewing our mortgage.
I would highly recommend him!
Excellent mortgage adviser
We can’t thank Zack and the rest of the One2One team enough for their fabulous and friendly mortgage service! Zack is friendly, professional, and very knowledgable. He always put us first in all recommendations he made for our mortgage and life/home insurance quotes and put us at ease as first time buyers. We look forward to coming back in a couple of years to renew our mortgage and would highly recommend him for anyone looking for a mortgage!
Thank you One2One
Zach and the team at One2One mortgages were really helpful and knowledgeable during our remortgage process. Thank you for all your support and making this process as easy as possible.
Zack made the whole process really easy…
Zack made the whole process really easy from start to finish. Anytime I had a question, he was quick to help and explain things clearly. Super easy to deal with, very knowledgeable, and genuinely helpful throughout. Would 100% recommend — great service all round.
I had an excellent experience!
I had an excellent experience working with my mortgage advisor, Zack, throughout my house-buying process. As a first-time buyer, I had many questions, but Zack was patient, knowledgeable, and took the time to explain everything clearly at each stage. He made what could have been a stressful process feel smooth and manageable.
Zack was always professional, responsive, and genuinely supportive, ensuring I felt confident in every decision. I’m extremely grateful for his guidance and would highly recommend him, especially to other first-time buyers.
A great team to have working on our case!
Zack has been working with us the moment we started our buying process, he made it a smooth and easy process and helped us understand each step of the process , I can’t thank him and his team enough with all the support throughout this time , I would 100% especially if you are a first time buyer like me and my partner, we managed to get our mortgage and insurance planned early which allowed the process to move faster as well as stress free. Zack also helped provide a trustworthy and reliable team of solicitors who has been working non-stop to help us get move in ready.
For a first time buyer and not having…
10/10 service from Zack!
For a first time buyer and not having much knowledge on how things work, Zack couldn’t have been more helpful! Constantly at the end of the phone to answer anything I didn’t understand and always going above and beyond to get things done and sorted - Honestly made the whole experience a breeze and couldn’t thank him enough, so patient, so knowledgeable and I highly recommend! 10/10, Zacks the man to go too! 👌
Highly recommend
Absolutely amazing service and communication from start to finish! We couldn’t be more thankful to Amy, Liza, and Niall for such a smooth process with our mortgage.
Very friendly and very helpful
Right from the beginning I was told how the system works with them not taking a fee but instead get a commission from the lender. Always available to answer any questions. Always with a friendly and timely manner. Easy to contact as they set a WhatsApp group for me. Also they are eager to help with getting quotes for home and health insurance. As a first time buyer I would highly recommend going to see one2one.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








