Fast service arrived very promptly. It’s a high quality organic lemon grass tea. It has a rich taste. Chopped finely, it will last longer, and goes further than ordinary lemongrass tea. Really helps... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Such a smooth experience. No nagging emails from this super company. Just my small order fulfilled with speedy delivery. Very impressed and I will definitely be ordering from them again. Such a nice... See more
Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...
Ordered the sida corfolia powder. Harder to find now, other than from more expensive (and possibly a bit sketchy eBay sources) Very nice product. Ideal for exercise and a busy day. Good quality, co... See more
Company details
Written by the company
Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.
Contact info
312 Accrington Road, BB1 2AN, Blackburn, United Kingdom
- 01254 369101
- wholesales@oilsandherbs.co.uk
- www.oilsandherbs.co.uk
4.6
Excellent
423 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Beautiful scent at a good price and…
Beautiful scent at a good price and swift delivery.
24 November 2023
They short delivered me and have not…
They short delivered me and have not responded to my emails asking them if the outstanding items are on backorder. Appears to me as if they short deliver items and then make it impossible for customers to get in touch with them to resolve the issue.
29 November 2023
You kept your promise and delivered my…
You kept your promise and delivered my delivery on time. Will I use again? Yes I will indeed.
27 November 2023
Excellent customer service
27 November 2023
good product, works well and very reasonably priced
24 November 2023
Good overall ! Though bottle doesnt come full to the top
Good product in my opinion but when it arrived, after opening the cap of the bottle, the plastic film was barely on, as if it has been opened before and i got someone elses returned product, and also the bottle wasnt full to the top which also led me to believe this. However, after asking my friend who also purchased it for himself too, he told me his one was the same though without the problem with the packaging and plastic film, so it seems that, thats how they come(bottle not being full as you would expect).Apart from this problem, i am much enjoying using this product and i think its the real deal. My energy levels have much improved after consistent use for a week, and can tell a difference in my performance in the gym.
6 November 2023
Prompt service
6 November 2023
Don't waste your money on express…
Don't waste your money on express delivery you don't get your products any sooner and when you call to ask about delivery you get fobed off and they say they'll get the manager to call I'm still waiting now.
16 November 2023
Unprompted review
Reply from Oils and Herbs UK
Hello,
We sincerely apologise for any inconvenience you've experienced. Your parcel, shipped through Evri Express Shipping, encountered an unexpected delay.
As a gesture of courtesy, we have refunded the express shipping charges.
We deeply regret any shortcomings in our customer service and appreciate your understanding.
Kind Regards,
Oils and Herbs UK
Excellent company
Order arrived quickly. The soaps were nicely packaged and smelt divine.
6 November 2023
Blackseed oil
Good quality strong Blackseed oil.
Would recommend tasted good too straight from the spoon helps keep the immune system ticking over in winter!
26 October 2023
Very good quality.
26 October 2023
Good Customer Service:
Good Customer Service:
There was an issue with my order, however when I contacted Oils & Herbs they were prompt to reply & they quickly rectified the issue..I would recommend Oils & Herbs.
26 October 2023
excellent service for the products
excellent service for the products. need more products of similar with quick reaction with no side effects. better than before with mrs now. but no reaction after mrs take the product.
30 October 2023
Still haven’t received my order & no…
Still haven’t received my order & no response when asked for my money back.
Thank you for finally sending out my order.
I appreciate the post code was wrong but was along time to get back to me to rectify the mistake.
4 November 2023
Unprompted review
Reply from Oils and Herbs UK
Dear Customer,
We sincerely apologize for any inconvenience you may have experienced. Your order was dispatched promptly according to the address provided. However, it has come to our attention that after 10 days that the postcode did not match the house number you provided. We promptly informed Evri about this discrepancy, but unfortunately, they did not respond to our inquiries. As a result, they have marked the parcel as lost.
Please rest assured that we have taken the necessary steps to address this issue. We have reshipped your order at our own expense, and it was dispatched on Friday. We anticipate that you should receive the item within 1-2 days.
Once again, we apologize for any inconvenience this situation has caused, and we appreciate your understanding and patience.
Kind Regards,
Oils and Herbs UK
Very professional from start to finish…
Very professional from start to finish no issues and quality of product was great. Highly recommend oils and herbs UK 🙏
1 October 2023
Unprompted review
Absolutely bang on great service and…
Absolutely bang on great service and really prompt you can't complain at the service you get and the quality
2 October 2023
Very good
Very good . The product came on time , just waiting to see if the product is genuine and I get the effects and benefits of it .
26 September 2023
2 day delivery was a myth … took 10…
2 day delivery was a myth … took 10 days and when I called the woman who answered was very unhelpful and abrupt… would not recommend this company
25 September 2023
Reply from Oils and Herbs UK
Hello Kaya,
We sincerely apologize for any inconvenience you've experienced. Your parcel, shipped through Evri Express Shipping, encountered an unexpected delay. As a gesture of courtesy, we have refunded the express shipping charges. We deeply regret any shortcomings in our customer service and appreciate your understanding.
Kind Regards,
Oils and Herbs UK
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