Nykredit Reviews 

9,370
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Mark Skaarup from Nykredit Private Banking offered me excellent support and services in investment and the acquisition of my first property. It was wonderful to have an adviser who really cares and go... See more

Company replied

Rated 5 out of 5 stars

I want to point out that I have been to many banks in DK but this one feels like the first one that also has my best interest at heart (of course also ask the right questions). I would like to give h... See more

Company replied

Rated 5 out of 5 stars

I would like to give my feedback about my experience with Nykredit. I am very happy with the service and support I have received, especially during the process of buying my apartment. A special t... See more

Company replied

Rated 1 out of 5 stars

I am still deeply shocked about the worst customers experience i ever had. It started out very well in December (setting up my private account) and i was so happy, was a rollercoaster (trying to set u... See more

Company replied

Company details

  1. Bank

Information provided by various external sources

Nykredit er en af Danmarks førende finanskoncerner med bank og realkredit som de to bærende ben. Derudover har Nykredit aktiviteter inden for pension, investering og ejendomsmæglervirksomhed. Alle kunder er velkomne til at anmelde os efter en kontakt med Nykredit. Vi læser alle kommentarer igennem og gør, hvad vi kan for at følge op. Personlig rådgivning er ikke mulig her på Trustpilot. Har du brug for hjælp, så kontakt os venligst via nedenstående kontaktoplysninger.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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No recent history of asking for reviews

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4.5

All reviews

(9,370)

1,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tilfreds kunde - god kundekontakt

Glad Kunde hos en god bank, det er der for sine kunder. God kundekontakt.

10 April 2020
Unprompted review
Nykredit logo

Reply from Nykredit

Hej Charlotte

Det er lige sådan en anmeldelse, der varmer i hjertet og bringer smilet fra.

1000 tak for din anmeldelse og de pæne ord.

Venlig hilsen
Malene

Rated 4 out of 5 stars

Great for House Morgage

Great for House Morgage. Nykredit is a mortgage company and you realise that when you look for a loan. The process was fast and efficient. Well done! Probably not the best place if you need advanced banking services. But for a run of the mill house loan ideal.

23 March 2020
Unprompted review
Nykredit logo

Reply from Nykredit

Hi Argen

Thank you very much for your review.

We're excited that you'll recommend Nykredit and you find our loan services as ideal.

Have a nice day.

Best regards
Jeppe

Rated 5 out of 5 stars

Nykredit Vejle anbefales

My husband and I have been with Nykredit for the last almost 5 years and we are happy with a provided service. Our contact person/adviser Seniorprivatrådgiver Steffen Gram-Bohnsen is a professional of his industry, always available for needed help or advise. He is quick to react to requests and eager to do his best.

23 March 2020
Unprompted review
Nykredit logo

Reply from Nykredit

Hi Gabriele

Thank you so much for the fine review.

We're more than happy to hear your experience with your private adviser, and I'll make sure he sees your kind words about him. It's only great you're satisfied.

Have a nice day.

Best regards
Jeppe

Rated 5 out of 5 stars

Very good!

Very good, trustworthy and personal.

12 March 2020
Unprompted review
Nykredit logo

Reply from Nykredit

Hello Sonja

Thank you very much for your wonderful review! We appreciate your positive feedback.

Have a nice day!

Best regards
Ahmed

Rated 5 out of 5 stars

Excellent customer service

I was customer in another Bank in Copenhagen but I changed my bank to nykredit and I am very satisfied

14 February 2020
Unprompted review
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Reply from Nykredit

Hej Kashif

Thank you for your nice review on our customer service. We really appreciate it.

Have a nice day.

Best regards
Nykredit

Rated 5 out of 5 stars

God webinar

God webinar - let at forstå med gode illustrationer.

3 February 2020
Unprompted review
Nykredit logo

Reply from Nykredit

Hej Margit

Tusinde tak for din gode anmeldelse.

Vi er glade for, at du kan lide vores webinar.

Hav en rigtig god dag.

Venlig hilsen
Jeppe

Rated 5 out of 5 stars

Trustworthy and Competent

I just started a part-time business and the advisors at Nykredit came up with just the right solution for me. They provided personal, quick and competent service and communication.

Nykredit recognises that a good bank is so very important for new, albiet, small businesses like mine. Now I can concentrate on doing what I am good at :). I look forward to continuing my banking services with them and hopefully grow together.

Best regards,

24 May 2019
Unprompted review
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Reply from Nykredit

Hi Sckerl

Thanks for the feedback. I'm really happy to hear that you've had a good experience in regards to starting up your business. That's the exact kind of experience that we work hard to provide our customers with every day.

Have a lovely day.

Kind regards
Thomas

Rated 1 out of 5 stars

Bad service

Bad service, they move slow, not serious when it's about credits. They want to have full control off your account, you have no intimacy in the qccount.

23 October 2018
Unprompted review
Nykredit logo

Reply from Nykredit

Hi Alin

First of all, I would like to thank you for your review and the fact that you took the time to review us. I would like to investigate your case more closely, to see what we could have done better. Therefore i would like you to send us an email to trustpilot@nykredit.dk, where you describe the process and the starting point for contacting Nykredit.

Kind regards - Jakob

Rated 5 out of 5 stars

Bank that you can count on!

I recently contacted Nykredit bank to support me in buying a property. The representatives very professional in guiding me with my purchase and gave me all the right advice. Especially, Mr. Rasmus Poppelvig, Seniorprivatrådgiver clarified my questions in Bond Market and Mortgage loan in a very simple person language which gave me the confidence during the process. I would certainly thank Nykredit and Mr. Rasmus Poppelvig!

5 October 2018
Unprompted review
Nykredit logo

Reply from Nykredit

Hi Amrish.

Thank you for your great review and for sharing your experience with Nykredit.

It's great to hear that you experience Nykredit as a super professional, and I will pass on the kind words.

Sincerely Helle, Nykredit

Rated 5 out of 5 stars

The support has been oustanding

The support has been oustanding. Anytime and everytime i need it. Will always recommend Nykredit.

25 April 2018
Unprompted review
Nykredit logo

Reply from Nykredit

Hi Vaibhav

Thank you for the kind words.

I am very pleased to hear that you experience a great service, and that you always will recommend us to others.

Have a great day.

Kind regards
Philip

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible - No processes, No knowledge, No service, No nothing. Outright just a waste of time & money.

Get your Banking services elsewhere.

11 December 2017
Unprompted review
Nykredit logo

Reply from Nykredit

Dear Andreas,

I am sorry you had a bad experience with our banking services. If there is anything I can do to help, feel free to send us an email to trustpilot@nykredit.dk.

Best regards,
Sebastian

Rated 5 out of 5 stars

Very nice service

Very nice service, I am a new costumer and up til now I am satisfied with Nykredit.

7 December 2017
Unprompted review
Nykredit logo

Reply from Nykredit

Dear Dalia

Welcome as a new customer at Nykredit. I was really pleased to read about your experience and I hope that we will be able to meet your expectations in the future too.Thank you for sharing your experience with us.

Regards
Erik

Rated 5 out of 5 stars

we had meeting with Henrik Block

we had meeting with Henrik Block. Who was very cordial and nice person. he was very helpful and was trying to explain everything nicely.

5 December 2017
Unprompted review
Nykredit logo

Reply from Nykredit

Dear Gurdeep

Thank you for your great feedback – we appreciate it.

I am happy to hear that you had a nice meeting with Henrik Block, and I will inform him of the kind words straight away.

Have a nice day.

Kind regards Philip

Rated 1 out of 5 stars

Terrible

Communicated about the car loan for a month, then the guy from NyKredit just went on vacation without notifying us, in the middle of the process. None of the colleagues were able to take over his work, so we were just left standing alone.

Then we turned to Diba car loan, and they have solved the loan issue in a few hours, giving us a loan paper right away, at a similar price.

As the title says, just terrible.

12 April 2017
Unprompted review
Rated 1 out of 5 stars

No offer for the past 2 months

I have 2 car insurances, 2 ulykke insurances at Nykredit. I have tried to contact nykredit for 3 times to get an offer for indboforsikring, I was promissed I will be contacted by one of Your insurance guys. No calls, no emails within 2 months. That is not how it should be. Just about to change to another insurance company. Will not recommend Nykredit for others...

19 April 2016
Unprompted review
Rated 1 out of 5 stars

A company without ethics and morals

The need for greed and edit for their shareholders has obviously become more important that satisfied customers. Well let's see how long they are going to be able to live like that......

23 February 2016
Unprompted review
Rated 1 out of 5 stars

Horrible experience that cost me

I was attached to that company without my sign or agreement. I called to refuse their offer, but still I was automatically attacked to it. I found a 3 times better offer, but I was not able to take it, because I was not able to transfer the same day.
Everybody I called just said "I cannot do anything about that, you will have to pay"
If I wanted to transfer I had to pay for 2 months and that a fine for transferring to other company.
It used to be a good company 4 years ago, but last 2 years only a bad experience.

11 January 2016
Unprompted review
Rated 1 out of 5 stars

One of the most irritating bank in the world

I called Nykredit and asked them that i want to buy an andelsbolig.Price 350000 DKK.I also informed them that i am a Danish Citizen and i earn about 40000 DKK every month and i will pay advance 50000.Then Nykredit asked me , har du en gæld??I said ,i have mobile phone abonement and i pay 450 DKK every month.Then rådgiver sagde til mig over telefon vent et øjeblik fordi jeg skal snakket med en senior konsulent. so 5 minitues later he was Again on the telephone and said me that we can not issue a loan for you.i asked,what is the reason?? And there had no reason ..

24 April 2015
Unprompted review
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