An excellent service throughout with Nuffield Health. The consultant was friendly, gave a good explanation of the treatment required, every thing was done at the time given and regular check-ins post... See more
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Health and wellbeing for the whole you. Driven by our purpose to build a healthier nation, our experts have been working together for more than 60 years to make the nation fitter, healthier, happier and stronger. Nuffield Health provides health and wellbeing for every part of you. We believe the best healthcare should help prevent illness by looking after your body. That’s why our connected health and wellbeing offering spans physical health. From personal training, health assessments, GP services and physiotherapy, to hospital care and treatment. We work together as a team to help you achieve your health and wellbeing ambitions. We champion free health and wellbeing programmes in your communities by giving people the tools they need to live a healthy life. These programmes help people understand and improve their own health, from those living with joint pain to those undergoing rehabilitation.
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Epsom Gateway, 2 Ashley Avenue, KT18 5AL, Epsom, United Kingdom
- Customer.Relations@nuffieldhealth.com
- www.nuffieldhealth.com
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The staff could not be faulted.
The whole experience was very quick…
The whole experience was very quick form start to finish.All staff was helpful and attentive.
Amazing
Right from when I booked the Appointment Miss Kelsall and her secretary were amazing! Explaining everything so I would understand it. I could not recommend them enough.My Scar is very tidy and I know will hardly be visible in a few months
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The first review I left was basically…
The first review I left was basically full of praise for the Nuffield, sadly the same cannot be said for the care post op. I was told to expect a visit by the surgeon after the operation, it didn't happen. I was discharged at 9.30pm, given two dressings and told, "each dressing will last seven days". Two weeks later I had to phone the hospital to find out if I needed more dressings, or if I could expect the wound to be healed? I hadn't been given any idea for recuperation, other than the vague, "don't sit still".
I was given a follow up appointment to see the surgeon which was then cancelled four times. The appointment time stretched from six weeks post op, to 14 weeks post op. I finally saw the surgeon 10 weeks post op, in a five minutes meeting, which could easily have been conducted over the phone.
I glad the surgery went well, I hope the lumps under the skin do go away by six months, but I doubt if I'll be asking The Nuffield to sort it out.
I appreciate I was an NHS patient, but my treatment immediately after the operation, and the debacle of the follow up appointment, have left me feeling somewhat bruised.

Reply from Nuffield Health
Excellent in all areas
Very polite
Very polite, helpful, asked if we'd like a tea or coffee. Staff always had a smile 😃 very clean atmosphere, Mr Yeoman, came to see me, told me all that I asked to know, explained, what I needed to do afterwards, to get my hand moving.
Excellent from start to finish
Excellent from start to finish. Felt very comfortable in in the lovely hospital. Struck lucky, am n.h.s patient, but got seen here.Staff were very friendly + caring, nothing too much. Medical staff from surgeon to the nurses so nice
A very friendly team
A very friendly, professional and reassuring approach from all staff that made my visit very pleasant. A big thank you for the extra biscuits at coffee time, to all the nurses who were happy to chat and keep me informed, physio for supplying needed equipment and of course my surgeon and the theatre team for an excellent procedure experience.
Nuffield york is a great hospital
The experience was Fantastic.
The surgeon,explained everything in detail and i felt relaxed.
The surgery has gone well.
The staff in the hospital were also excellent and made sure you were allways comfy.
Well looked after
The staff are kind and friendly and made me feel as comfortable as possible in the lead up, during and after my operation.
Nuffield Taunton is a wonderful place…
Nuffield Taunton is a wonderful place to have surgery. Everyone is helpful and supportive.
Very friendly staff but at the same…
Very friendly staff but at the same time very professional.
My stay at Nuffield health Taunton
My stay at Nuffield health Taunton , was lovely , I was treated with kindness , & respect
The service and care I received from…
The service and care I received from all the staff was excellent on my 3 visits to the Ipswich Nuffield Hospital.
I highly recommend it .
I had a very positive experience
I had a very positive experience. I always felt supported & listened to by all members of staff.
A hospital that is and example to others.
The care and treatment I received at The Manor hospital in Headington, Oxford was great. From booking the appointments in advance, understanding from staff that I work overseas and only a short time in the UK was a real blessing. All of the staff were very polite and professional at all times. The hospital itself was very clean and welcoming. I would defiantly use this hospital again should the need arise in the future.
From my initial appointment with the…
From my initial appointment with the consultant in September, to having my operation in April, everything went according to plan. The consultant and anaesthetist both spoke to me before the operation, putting me at ease. The nurses were brilliant, nothing was too much trouble. After care has been amazing too. Physio has been brilliant also.
Staff on the ward were excellent
Staff on the ward were excellent. Staff in reception, outpatients, phlebotomy were less attentive than I expected from a private hospital. Personal chats, exchange of gifts etc, whilst the queue to be checked in continued to grow. The vast majority of patients when I have visited were via the NHS. I absolutely do not begrudge this at all and am thrilled that this initiative is ongoing but it was always assumed I was from the NHS and not a private patient. Call me shallow but some standards have slipped since I worked in private hospitals. This is by experience of various visits and not just one day.
The staff were lovely and very helpful…
The staff were lovely and very helpful and explained everything from the nurse to the consultant and anaesthetist all very reasuring
Emma and Tanisha in particular were brilliant thanks girls x
Procedure was over quickly and recovery well what can I say within an hour I had a cup of tea and food 😀and then physio had me up and walking up and down the stairs then I was able to go
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