Kernel Data Recovery Reviews 

159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the highly helpful staff. Many people highlight the team's knowledge and dedication in resolving issues, often going above and beyond. Reviewers frequently mention the support team's quick and efficient response times, making interactions very positive. The products themselves are consistently described as effective and easy to use, performing exactly as expected. Consumers appreciate the user-friendly interface and the stable, efficient functionality of the tools. Even when initial issues arose, the dedicated support ensured swift resolution, reinforcing confidence in the company's offerings.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers describing it as the best support they... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency in... See more

Product

Clients share positive opinions on product, consistently praising their brilliance and technical expertise.... See more

Response time

Customers consistently report positive experiences with response times, highlighting the efficiency and speed... See more

User experience

Users describe positive interactions with the user experience, highlighting the user-friendly interface and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent! I've been using their product since 2014, and it has consistently been a lifesaver for me and my clients. Whenever all hope seemed lost and other tools failed, Kernel proved to be my r... See more

Rated 5 out of 5 stars

The Kernel team was extremely helpful in resolving an issue I had with OST to PST conversion. I downloaded the tool and paid $50 for it, but after trying to conversion several times, I could only get... See more

Rated 5 out of 5 stars

I've used their products for around 5 years now, once you figure out which one you need for your use case you won't be disappointed. I use both Office 365 Backup and Office 365 migration, it's reliabl... See more

Rated 5 out of 5 stars

I am testing with the Demo version of the Kernel Migration for IMAP. I need to migrate from legacy IMAP to O365. I had some issues with my configuration. I opened a chat window and got connected... See more

Company replied


Company details

  1. Software Company

Written by the company

Kernel Data Recovery is a reputed software development company that was launched in 2005 and since then it has strengthened its position as a market leader in various software categories like data recovery, conversion, migration, monitoring, etc. its main USP are cloud-based software range that lets you migrate online data between two platforms securely. It has a huge clientele ranging from educational institutions, corporate firms, NGOs, healthcare businesses, self-employed professionals, etc.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(159)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn’t recover anything

I downloaded the free trial to recover accidentally deleted photos, it recovered nothing. I tried using the live chat on their website no one ever responded. I am deleting the free trial, and will not bother with this company again.

12 January 2023
Unprompted review
Rated 1 out of 5 stars

dont buy this product its awful

I needed to recover files quickly for a project. I bought one year licence and was not sent the activation code for 18hours. I asked for a refund on their 30day money back guarantee and they totally refused. False advertising and extremely unhelpful support. This really feels more like a scam. The 24 hour support is a chat that ignores you. Dont buy this product it is terrible.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Good Support Service

It is a pleasing surprise to know that customer support is available for 24*7 and they responded quickly to my query on phone. I am very happy with the support that I got.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Recovering data from Outlook Backups

The way Microsoft Outlook stores its information is appalling to say the least. This means that if you are using it as a IMAP or POP client it is virtually impossible to directly access information such as the calendar or contacts.

Unless you manually export your contacts and calendar, the only option is to backup the OST or PST file. These can be very large. A one line email and you can have to backup gigabytes of data. What is worse, even after you have restored your system, Outlook will not always access the data in these files.

This is where the Kernel Data recovery products come into their own. They work well and allow you to extract potentially lost data from backed up OST and PST files.

Best of all, their professional support is EXCELLENT.

Highly recommended.

My advice is if you need a IMAP or POP email client, use eM Client rather than Outlook.

21 January 2022
Unprompted review
Rated 2 out of 5 stars

Clunky, failed for us

Horrible UX - old style WIndows Access DB screen styles. Same as every other similar 'data recovery/converter' business out of India. The website and the website marketing will be the best part of your experience. I won't attach a report of our particular tech issues, but we had tech issues. We moved to Veeam to fulfill our requirements.

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

A data recovery tool that actually works. After an in-depth scansion I've been able to recover all the files I had on my old hard drive bar a couple of images...I recommend this tool to everyone

31 October 2019
Unprompted review
Show reviews in all languages. (159 reviews)

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