NSPRE™ Electronics, LLC Reviews 48

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I tried to support this business and purchase smart glasses which worked out very well. Did a pre-order on a cell phone from them but never received the item. I'm out the money consumer affairs should... See more

Rated 1 out of 5 stars

I placed an order in March for glasses and never received any update. I've tried to contact them multiple times. I guess at some point they moved their website. I tried contacting them directly on the... See more

Rated 5 out of 5 stars

I love these SOLACE wearables! Already looking forward to adding more pairs to my collection. It took some time for them to fully charge, but that may have been due to me using them while char... See more

Rated 1 out of 5 stars

I paid for the smart glasses and they were lost in transit by USPS. I contacted the company and according to them, the only way to get a refund was to refuse a package that never came. A rep stated... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

The NSPRE™ brand is built on and strives for creativity and culture. We create exciting, lifestyle, and innovative products that inspire everyday use.


Contact info

3.0

Average

TrustScore 3 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Last week I received my final product…

Last week I received my final product and I now have all 7 nspre products. I have become a huge fan without a doubt.

First the shipping: I never pay for express shipping LOL but for some reason I still receive my stuff within 2 days, except my last package.

I love love loveeee my glasses. I think because I never knew something like this even existed that makes me love them. These bluetooth glasses are the truth.

Now I did have some problems with my nspre SD card but after 2 days they couldn't get it to connect properly so they refunded me without a issue but it wasn't a big deal since I can use another brand SD card.

The NX Pro is beautiful. It's not my main phone but I have moved my business line to it and no issues there.

I really like the earbuds, I only wear earbuds when I'm at the gym, but these are my go to.

I am so excited and you all have gained a supporter forever.

31 March 2021
Unprompted review
Rated 1 out of 5 stars

No customer service u will have to buy a plan from another company in order to use these phones

Love this phone its like a mix of Apple and Samsung with their own flavor to it.I will not buy anything else from this company I'm Loving this phone but it's not compatible with Verizon and I can't get in contact with anyone customer service needs improvement the phone is great that's it and I can't keep my carrier if I need this phone

9 December 2020
Unprompted review
Rated 5 out of 5 stars

Awesome job

The product is good. I was going to purchase another brand and found this product on Webuyblack.com instagram page. I am so happy with my purchase. I love one feature on the BluTech. I can play sound in one ear if I want too. I am a one ear user. The sound sound the same like the other competitor. I am getting my eye prescription put in too. I'm investing today. Great job. Thanks for the phone. I am using it to hold my crypto. Awesome job.

27 November 2020
Rated 5 out of 5 stars

I drive a semi so they perfect for me.

I was holding this review for a few weeks to see how I like. I bought the smartglasses because I like the Bluetooth feature. I drive a semi so they are perfect, sound it crazy nice. Im a sunglasses man so I wear my Ombre more than the glasses.

I also just received my smartwatch from them and I'm going to wait a few weeks before I review it.

13 November 2020
Unprompted review
Rated 5 out of 5 stars

Great business phone

I'm using the NX Pro as a 2nd line for business and purchased one for my daughter. I really love the phone and the color is gorgeous. Would love maybe a black one for my husband.

3 November 2020
Rated 1 out of 5 stars

Lack of support...truly disappointed!

I am truly disappointed in the lack of customer support I've received since I purchased this phone 10/1/2020...delivered 10/7/2020. I love the phone itself, and all the features, but I haven't been able to enjoy this phone 100% at all. I contacted NSPRE Electronics via email 10/14/2020 in regards to the headphones that came with the phone not working properly. I still haven't received a reply. I contacted NSPRE Electronics via the chat feature on the site because my service provider let me know the IMEI Number was invalid. Resulting in the reason why I haven't been able to make a successful phone call without calls dropping, breaking up during calls, or not being able to receive majority of calls

I chose NSPRE Electronics for several reasons....#1 being a black owned company, #2 I liked the phone features better compared to the other black owned company I've been watching for years.

So now here I am with a defective phone, and no assistance.

I was told after chatting with someone via the chat on the site (10/15/2020) that the tech/IT would fix the issue of assigning an incorrect IMEI Number to this phone and to expect an email with further steps. Well here I am 24 hours later with nothing, and still can't make or receive a decent call on the phone.

I will be returning this phone for a full refund asap!

I really hope for the best with this company, but at this time I must depart.

Here's the kicker, NSPRE Electronics never even offered to replace the phone since they're at fault for printing two IMEI numbers that weren't even associated with the phone.

17 October 2020
Unprompted review
Rated 5 out of 5 stars

Love the glasses because I don't like…

Love the glasses because I don't like thinking in my ears...good sound..great for movies, music,and GPS.

I cant adjust the arms on the glasses so they are a little long on my face and one speaker blow out and I dont know how to fix they.

29 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look