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Rated 1 out of 5 stars

**SCAM ALERT** 1. Esim does not work ... not activated on their end. 2. No customer support (no 24/7 line as advertised) as advertised. Emails go unanswered. 3. Dont fancy getting a refund as I'm... See more

Rated 5 out of 5 stars

My first experience with an eSIM through eSIMX was an absolute game-changer!! I used eSIMX in Thailand crossing the border from Laos. The setup was very easy and within minutes I had reliable 5G unlim... See more

Company replied

Rated 5 out of 5 stars

Just landed in Thailand and thanks to eSIMX, I was instantly connected! 🌏 No more swapping SIM cards for me. Super easy setup and the coverage? Spot on across Bangkok, Chiang Mai, and Phuket. A trave... See more

Company replied

Rated 1 out of 5 stars

I have just bought eSim for my holiday in turkey but I see the company is completely scam. Internet is not working. Don’t make same mistake as I did and prefer trustable companies/providers

Company details

  1. Telecommunications Service Provider

Written by the company

eSIM X is a digital channel for telecom services, enabling consumers to find and buy the best mobile offers through their favorite e-commerce platforms.


Contact info

3.0

Average

TrustScore 3 out of 5

35 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

works well

works well, good price, support very prompt (fixed an issue for me with the coupons)

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Esimx.com looks like a scam

I have just bought eSim for my holiday in turkey but I see the company is completely scam. Internet is not working. Don’t make same mistake as I did and prefer trustable companies/providers

30 September 2025
Unprompted review
Rated 1 out of 5 stars

I bought an esim for China

I bought an esim for China. My credit card was charged, but I never received it. I sent two emails and three direct messages and they completely ignored me. I recommend Jetpac. They are responsive and helpful.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve been using this app for all my eSIM purchases, never had any issues. Works great and the prices are the best ones you can get:)

1 June 2025
Unprompted review
Rated 1 out of 5 stars

600 MB for 20 GB bought.

We bought an esimx esim for Poland. It was 20 GB for a long period than our visit. Meaning 7 or 15 or 30 days.
We had no problem to activate it. And use it. But it only lasted for 1 day. Data usage on the Esim is 600 MB. But we can't reconnect now. Tried to reach customer support with no luck. So I recommend you to stay away. There are a lot of big telco companies with esim support. Use them instead

30 June 2025
Unprompted review
Rated 1 out of 5 stars

**SCAM ALERT** ESIMX

**SCAM ALERT**
1. Esim does not work ... not activated on their end.
2. No customer support (no 24/7 line as advertised) as advertised. Emails go unanswered.
3. Dont fancy getting a refund as I'm sure that will go unanswered as well.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

first time purchase

first time purchase of this SIM last month is also my last time i purchase from them. it never worked from the word go and despite immediate emails to them about the issue, it was not able to be resolved and despite saying they would refund - they never did.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

My service has been “searching” since i added e-sim

My service has been “searching” since I added the e-sim. Their customer service is impossible to get ahold off — would not reccomend as it’s a waste of money.

Edit: my order # is 2428997010000002 but it should also be available in one of The three e-mails I have written without getting a reply

15 October 2024
Unprompted review
eSIMX logo

Reply from eSIMX

We apologize for the inconvenience and negative experience during your trip, and we appreciate your feedback.
We hope to improve the issues you encountered while using our service and further investigate what happened to enhance our service.

We want to let you know that we can provide a solution for you. Please provide us with the necessary information, and we will assist with a refund and gather more detailed information to improve our service and quality.

We assure you that your satisfaction is our top priority, and we will strive to resolve your issue as soon as possible.

Thank you for your understanding.

Rated 5 out of 5 stars

Great in Tunisia sousse

Great in Tunisia sousse . Cheap only needed 3gb for 1 week for 7 dollars . Tunisia telecom and did the job . Easy to install sim and works straight away with no issues .

29 August 2024
Unprompted review
eSIMX logo

Reply from eSIMX

Thank you for sharing your experience with eSIMx!
We are very pleased to hear that our eSIM worked well in the areas where you traveled.
eSIMx will continue to strive to provide high-quality service and reliable eSIM solutions.
Our customer service is available online from Monday to Sunday, so feel free to contact us if you have any questions.

Rated 3 out of 5 stars

Poor service in Tunisia

Not great. Very poor service in Tunisia, so it was a waste of money. I would not use this again nor would I recommend it.
I had to restart my phone numerous times to try and get a webpage to load.
Also, I noticed that the advertisements were in Polish on the websites that did load, so I am not sure if the Internet connection was rerouted through Poland.
Not great.

12 August 2024
Unprompted review
eSIMX logo

Reply from eSIMX

We apologize for the inconvenience and negative experience during your trip, and we appreciate your feedback.
We hope to improve the issues you encountered while using our service and further investigate what happened to enhance our service.

We want to let you know that we can provide a solution for you. Please provide us with the necessary information, and we will assist with a refund and gather more detailed information to improve our service and quality.

We assure you that your satisfaction is our top priority, and we will strive to resolve your issue as soon as possible.

Thank you for your understanding.

Rated 1 out of 5 stars

Waste of money

This does not work, I've purchased 10GM data plan for Tunisia, activated but couldn't almost open a simple webpage, this sucks.

5 August 2024
Unprompted review
eSIMX logo

Reply from eSIMX

We apologize for the inconvenience and negative experience during your trip, and we appreciate your feedback.
We hope to improve the issues you encountered while using our service and further investigate what happened to enhance our service.

We want to let you know that we can provide a solution for you. Please provide us with the necessary information, and we will assist with a refund and gather more detailed information to improve our service and quality.

We assure you that your satisfaction is our top priority, and we will strive to resolve your issue as soon as possible.

Thank you for your understanding.

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