Northwest Registered Agent Reviews 

303
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers had a great experience with this company. Customers really appreciate how quickly everything gets set up and how friendly the professional support team is when answering daily questions about starting a new business. People frequently mention that talking directly to a knowledgeable representative makes the entire setup process completely smooth, straightforward, and stress-free. Some reviewers were not happy with communication issues and long frustrating delays in getting timely responses from customer support agents. A few other people also felt that business paperwork and filings took much longer than expected and completely lacked proper tracking updates during the process.

What people talk about most

Service

Consumers find service to be positive, highlighting fast, cost-efficient, and comprehensive support that... See more

Customer service

Customers had positive experiences with customer service, noting that they could easily speak directly with... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Response time

Clients share positive opinions on response time, often highlighting quick support by phone and fast... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When the services I subscribe to through Northwest Registered Agent actually work correctly, all is good, but I had SO many issues with the phone system that I finally cancelled that service. Now I a... See more

Company replied

Rated 5 out of 5 stars

I did extensive due diligence for LLC formation and narrowed it down to two companies for different reasons. What I thought would be the better choice (Legal Zoom) lost its luster very quickly as they... See more

Company replied

Rated 5 out of 5 stars

I have been using Northwest Registered agent and they have been great. The setup was super straightforward and the platform is easy to use. Their support is what makes them stand out .. Whenever i had... See more

Company replied

Rated 5 out of 5 stars

I needed to hire an agent for my new LLC. Did some research and was deciding between Northwest and another company. I tried calling the other company to ask questions and got AI. Called Northwest an... See more

Company replied


Company details

  1. Legal Services

Written by the company

Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.


Contact info

4.1

Great

TrustScore 4 out of 5

303 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(303)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

REAL HUMAN

I so appreciate having my calls answered by a REAL HUMAN who is friendly and helpful!! :-)

10 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the great review Jessie. That's what we're all about, real human support when you need it. Reach out anytime, we have real people here who are always happy to help!

Rated 5 out of 5 stars

Highly Professional and Efficient One-Stop Business Setup Service

It's great to know that I can get a business phone, email, domain and website all in one place for one, very reasonable annual fee. The representatives are friendly, knowledgeable and keep me updated on necessary filings. They also offer tips on how to save money in filing forms and setting up my business. I am very happey with their service.

15 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the great review. Most registered agents stop at compliance. We start there and build your Business Services on top of it—address, mail, domain, website, phone, and privacy—so you’re actually ready to do business. So happy we could help! Reach out anytime, we have real people here who offer real support when you need it.

Rated 5 out of 5 stars

I'm glad I went with northwest

I'm glad I went with northwest. I had a couple questions, both technical and non, and their email support is fantastic and quick to respond. I didn't call because I could wait. Everything is smooth sailing, very happy.

11 June 2026
Unprompted review
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Reply from Northwest Registered Agent

This is awesome to hear, thank you for the wonderful review! Our Corporate Guides don’t disappear after signup. We help you stay in good standing and grow your business when you’re ready. Always feel free to reach out!

Rated 5 out of 5 stars

Great customer service - highly recommend!

Great customer service! Called me right after I created my online profile to check in, confirm if I needed any additional help, and talked me through a fairly complicated setup. Very much appreciated the hands on support and follow up email I received after the call!

10 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the awesome review Dominic! Our Corporate Guides stay available to answer questions throughout the life of your business, not just at signup. We're here for the long haul, so always feel free to reach out as your business grows!

Rated 5 out of 5 stars

I can't say enough positive things…

I can't say enough positive things about Northwest. A friend in North Carolina recommended them. It was a great decision. They are professional and very knowledgeable. They responded to my questions immediately... Even though it was after business hours. They were the least expensive for what I got.

10 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the awesome review! We’re really glad your friend sent you our way and that we could make it an easy decision. From forming your LLC and a business address to domain names and trademarks we've got everything you need. All in one place. Reach out anytime, our corporate guides are always happy to help!

Rated 5 out of 5 stars

I went with this agency because it had real strong customer support!

I went with this agency because it had good reviews when doing Research and Amanda Brooke I can say she made this process extremely seamless and I would definitely recommend this company when you're just starting a business and not knowing which direction to go to they walk you through the entire process and I really appreciate her and this company.

10 June 2026
Unprompted review
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Reply from Northwest Registered Agent

This is awesome to hear, thank you for the wonderful review! We're glad Amanda could make the process feel simple and help you get your business started with confidence. Starting a business comes with a lot of questions, and that's exactly why we're here. When you want more, you shouldn’t need more vendors. Lock in your business and domains in one place and manage everything from a single account. Reach out anytime you need more in the future, we're happy to help!

Rated 5 out of 5 stars

My LLC filing time was eastimed to be…

My LLC filing time was estimed to be more than 10 days. I get unexpectly in a day. All the staffs are very helpful and they are utmost responsive in a good way.

6 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the great review, and congrats on forming your LLC! Our Corporate Guides stay available to answer questions throughout the life of your business, not just at signup. We're here for the long haul, so always feel free to reach out as your business grows!

Rated 5 out of 5 stars

Exceptional Service – Highly Recommended

I had an outstanding experience with Northwest Registered Agent. The entire process was smooth, professional, and completely hassle-free from start to finish.

Their communication was excellent, every question was answered promptly, and I was genuinely surprised by how quickly everything was completed. The turnaround time exceeded my expectations, and the level of customer service was exceptional throughout the process.

It's refreshing to work with a company that delivers exactly what they promise while making the experience so easy and stress-free. If you're looking for a reliable registered agent service with outstanding customer support, I highly recommend Northwest Registered Agent.

Thank you for the flawless experience.

— Freddie Avila
ConnectPoint ISP, LLC

5 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the thoughtful review, Freddie! We're glad we could make the process straightforward and take some of the stress out of getting your business started. Our team works hard to provide clear, helpful support every step of the way. Our Corporate Guides don’t disappear after signup. We help you stay in good standing and grow your business when you’re ready. We appreciate your recommendation and look forward to being here whenever you need us.

Rated 5 out of 5 stars

Great company to help you establish your LLC and other documents needed for your new business.

Northwest Registered Agent guided me through setting up my LLC very efficiently. I also obtained my domain name, and business phone number and email address. They also will either design my website or give me guides for me to do my own. I worked with Arnold Schroering to set up my LLC and he was very friendly, patient, and informed and made the process painless. They provided all of the documents to start my new business at a fraction of the cost of other sites Iooked at. Try them...you will be happy you did!

28 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Congratulations on forming your LLC! We're glad Arnold could make the process easy and help you get your business up and running. Building a business is about more than filing paperwork, and we're happy to be here with the tools and support you need along the way. Thanks for the great review, we'll be sure to pass your kind words along to Arnold!

Rated 5 out of 5 stars

I began my Real estate business 4 years…

I began my Real estate business 4 years ago. My first
LLC and three to follow are well served by your agents.

4 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the great review! We're so glad you've been happy with our services over the years. Whenever you need a little more support, our team is ready to help.

Rated 5 out of 5 stars

Netta

Netta, was AWESOME! She is very knowledgeable, understanding, and explained everything with great detail.

4 June 2026
Unprompted review
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Reply from Northwest Registered Agent

We're so glad to see Netta answered all your questions. When you want more, we're here to answer questions, explain the details, and help you build your business with confidence. Thanks for the 5 stars!

Rated 5 out of 5 stars

great experiencie

great experiencie, they are helping me a lot to create my company and start. They are a great human team, and they are being very patient with me as a caotic person. My experiencie is very great and I invite everyone is reading this message from any part of the world to start your projects and dreams with northwestregisteredagent. <3 Best team and best people. I love american people.

from barcelona

Josep

3 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for such a thoughtful review Josep! Congratulations! It means a lot to know our team could help you get your business off the ground. Starting something new comes with plenty of questions, and we're always happy to help along the way. We appreciate you putting your trust in Northwest, and we're excited to be part of your journey.

Rated 5 out of 5 stars

Reliable, responsive, and easy to work with

I’m extremely happy with Northwest Registered Agent. Their support team is easy to reach, very responsive, and always helpful. Any questions or issues I’ve had were resolved quickly and clearly, usually within minutes. Their customer service is excellent, and I would 100% recommend them to anyone looking for reliable registered agent services.

2 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the great review Rama! We're glad our team has been there when you needed us and could get your questions answered quickly. Providing real, helpful support is what we're here for. We appreciate your recommendation and are always here when you want more.

Rated 5 out of 5 stars

The team was Greta and they adjust…

The team was Greta and they adjust formulate fees after unpaid them. I paid unknowingly and they adjusted without me even asking. This is a great level of professionalism and build trust. Thank you northwest!

1 June 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks Robert, we always want to do right by our clients. When you start with Northwest, you don’t just form a business. You get a unified Business Identity built for credibility, privacy, and long-term independence. We're always happy to help!

Rated 5 out of 5 stars

Arnold Schrödinger - 5 Stars Experience!

Arnold was helpful, friendly and clear,
A chill attitude from start to here.

His nasally voice had its own charm,
And somehow made the process calm.

Five stars for Arnold, without a doubt,
He’s what great service is all about!

29 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thanks for the great review! We're glad Arnold could make the process easy, answer your questions, and maybe even prove that a little personality goes a long way. Reach out anytime, we're always here when you want more.

Rated 5 out of 5 stars

Exceptional support throughout my Virtual Office setup

I recently signed up for Northwest's Virtual Office service for
my Delaware LLC, and I cannot say enough good things about the
support I received from their team.

What stood out most was how responsive, transparent, and patient
every single team member was. Within my first week, I had questions
about USPS Form 1583 requirements, billing details, the Virtual
Office lease, phone service inclusions, and account contact setup.
I exchanged multiple emails with the support team and every reply
was clear, friendly, and professional.

Special thanks to Alex, Natalie, Donna, Debbie, Melissa, and
Katherine — each one of them took the time to thoroughly answer
my questions without ever making me feel rushed or like a number.
When I asked about details that other registered agent providers
typically gloss over (like how Google AdMob verification mail is
handled, or how to correctly configure my contact details for
compliance), they gave me direct, knowledgeable answers.

A few things that genuinely impressed me:

- Quick response times — usually within hours, never more than
one business day.
- Clear communication about what they can and cannot do (for
example, being upfront about Google Business Profile mail
policies).
- The Virtual Office service itself was activated immediately,
with a real Dover, Delaware address that has been recognized
and validated by Dun & Bradstreet without any issues.
- Phone service included as part of the Virtual Office package,
with a Delaware area code — a nice touch.
- The web dashboard is clean and intuitive.

As a founder running a U.S. LLC from abroad, having a registered
agent and Virtual Office provider that I can fully trust and
communicate with easily is essential. Northwest delivers exactly
that.

If you're considering Northwest for your business address,
registered agent, or Virtual Office needs — you can sign up with
confidence. They've earned a long-term customer in me.

28 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Wow, thank you for taking the time to share such a thoughtful review! We're so glad our team could make the process clear and straightforward from the start. When you want more, we're here to answer questions, explain the details, and help you build your business with confidence. We'll be sure to pass your kind words along to Alex, Natalie, Donna, Debbie, Melissa, and Katherine. Thanks for trusting Northwest. We're excited to be part of your journey.

Rated 5 out of 5 stars

They really helped make things so much easier

They really helped make the formation of my business (LLC) much easier and answered any questions I had in a timely fashion. I would recommend their services to anyone. Very professional!

28 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for trusting Northwest with your business. We appreciate the recommendation! Northwest LLCs are formed by real people. Our Corporate Guides stay available to answer questions throughout the life of your business, long after signup.

Rated 5 out of 5 stars

Super responsive and great customer…

Super responsive and great customer service

27 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thanks Frank so glad to see you're happy with our service! Real people helping real business owners is what we're all about.

Rated 5 out of 5 stars

Fantastic experience! 5 out of 5

I cannot recommend Northwest Registered Agent highly enough. From day one, their team has demonstrated an incredibly high service orientation, making me feel like a valued client rather than just another account number.They are remarkably responsive—every time I reach out with a question or need assistance, they are quick to help and provide clear, actionable guidance without any delay. Navigating business compliance can be stressful, but their efficiency completely removes the headache.On top of their top-tier service, their prices are very competitive. You truly get premium support at an incredibly fair and affordable rate, with no hidden fees or surprises.If you are looking for a reliable, fast, and budget-friendly registered agent in Ohio, look no further. They deserve every bit of this 5-star rating!

27 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for the thoughtful review! We're glad our team has made the process easier and has been there when you needed us. We believe support shouldn't stop after you sign up, and it's great to hear that came through in your experience. Thanks for trusting Northwest with your business. We appreciate the recommendation!

Rated 5 out of 5 stars

Thank you!

I want to personally thank Ms. Amanda Brooke for walking me through the process. She was more than patient and understanding, as well as kind with me. I am a new small business owner, and this is all new for me, thank you so much for making this experience a smooth one. I HIGHLY recommend this business their customer service is top tier!

27 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thanks so much for the awesome review! We're really glad we could help. Starting and running a business comes with plenty of questions, and that's why we're here. Whenever you need more, our team is just a call or email away.

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