Newby House Interiors Reviews 

755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the furniture, noting that items look stunning, feel very comfortable, and are sold at extremely competitive prices compared to other shops. People also love the seamless ordering process and the reliable delivery service, explaining that items arrive promptly, are well packaged, and are handled with great care by polite drivers. Some reviewers were not happy with minor product defects, missing parts, or occasional malfunctions discovered upon delivery. However, consumers mentioned that these unexpected problems were quickly handled by the professional support team, who efficiently provided replacements and ensured everything was fully resolved.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and beautiful design of their... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders consistently arrive promptly and in... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the excellent products... See more

Order

Customers had positive experiences with order, noting that the ordering process was straightforward and easy.... See more

Price

People report positive experiences with price, consistently praising competitive costs and great savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered two oak lamp tables online. These arrived a few days later well packed and we are very happy as they were exactly what we needed. We wanted quality finished furniture and they certainly t... See more

Company replied

Rated 5 out of 5 stars

I purchased a fire from Newbyhouse interiors. A very reliable company and best prices. I was informed re delivery date, arrived on time. Expertly packed. Delivery guys were smashing, unpacked, s... See more

Company replied

Rated 5 out of 5 stars

We have just received excellent service from Richard. We ordered some dining chairs on Monday and they were delivered on Wednesday. Unfortunately three of the legs were damaged but these were replaced... See more

Company replied

Rated 5 out of 5 stars

The service from this company is first class. We ordered an inset fire which was competitively priced and it was delivered as promised. The fire was installed and looked amazing but unfortunately it... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cane Furniture Store
  4. Office Furniture Store

Written by the company

Newby House Interiors is a family-run furniture retailer with over 18 years of online trading experience. Established in 2008, we specialise in quality furniture for every room of the home, including living, dining, bedroom, home office, conservatory and outdoor furniture. As a family business, we pride ourselves on offering knowledgeable, personal service alongside competitive pricing. We work directly with many of the UK's leading furniture manufacturers and brands, including Bentley Designs, Baumhaus, Desser, Old Charm, Jual and many more, allowing us to offer a carefully selected range of contemporary, traditional and handcrafted furniture. From stylish dining sets and solid oak furniture to recliners, garden furniture and electric fireplaces, our aim is simple: to provide quality products, honest advice and excellent customer service from order through to delivery. Thousands of customers across the UK have trusted Newby House Interiors for their furniture purchases, and our commitment to service continues to be reflected in our 5-star reviews.


Contact info

4.9

Excellent

TrustScore 5 out of 5

755 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(755)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy to shop here again.

We ordered three pieces of oak furniture which was quite a bit cheaper than our local store hoping that we were doing the right thing by ordering online. We needn't have worried. Although we didn't need to communicate a lot with Newby House as our order was delivered when expected and the furniture was in perfect condition, any emails were responded to promptly. We would use this company again with hesitation.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Console Table

Excellent response from Newby House Interiors. Placed the order, item in stock and delivered promptly. Compared to other online furnishing distributors, they are second to none.
Highly recommend

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Really great experience with this…

Really great experience with this company - for some reason I was a bit nervous ordering online, but everything worked out absolutely brilliantly and the furniture is top quality - we couldn’t be more happy with the service -really responsive as well from a customer service perspective.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Surprised and delighted by both the bed…

Surprised and delighted by both the bed that I bought and the entire process! From customer service, right through to the drivers, it was a wonderful experience. And the cherry on top, the bed I purchased is amazing quality and I’d definitely buy from them again.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

We ordered two pieces from this…

We ordered two pieces from this company: the Baumhaus Urban Chic Reclaimed Wood 4 Door 4 Drawers Large Coffee Table and the Open Widescreen Television Cabinet.
The online shopping process was really smooth and straightforward. We received regular updates about our order, and the shipping time was actually faster than I expected.
Delivery was excellent too. The team not only brought the furniture to our home on time but also carried it carefully all the way into the room we wanted, exactly as requested. They were very polite and had such a nice attitude.
Both pieces arrived in perfect condition. Overall, I’m really happy with the purchase and the service.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to buy from as I ordered a sideboard on preorder. They kept me up to date on delivery time. Item delivered as expected in perfect condition. Would highly recommend

12 May 2024
Unprompted review
Rated 5 out of 5 stars

High quality outdoor furniture

We ordered outdoor furniture for our patio area last year. Very good quick delivery etc and the Alarna furniture is of high quality and looks as good one year on as when it was delivered. Would definitely use this company again.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Great company - Great products

I bought a coffee table, tv unit and book case.
They were delivered quickly and in perfect condition.
They look great in my lounge.
Richard was very helpful from ordering to delivery and kept me informed at all times.
Great company - great products.
Keep up the good work.
Thank you

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Aurora Electric Fire

We Ordered the media wall fire on the 24 September 2024 and it was delivered on the 27 September 2024. We were contacted the same day as placing our order to confirm the item was in stock. We are thrilled to bits with the Aurora Media Wall Insert electric fire, the featured flame affect settings are stunning and are so easily operated by the handy remote control. The option of either log or crystal affect is so nice, we chose the logs only because it was coming up to the colder months but they're so easy to swap out as required. We tend to use the fire for the beautiful glow and we have set the timer, so it comes on with our central heating. The fan heater is extremely efficient and cost affective. Thank you Newby House, we would definitely recommend you. 😊

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company great value, quality products

My first time ordering as I saw the chairs I wanted at a very competitive price. I must say from start to finish the company have been excellent. A query at the start was answered promptly and friendly by Richard the Sales Manager. The chairs arrived as promised within 10 days, in perfect condition, and I was given a time and date for their arrival. I would definitely recommend Newby House Interiors.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and competitive price

I ordered some dining chairs and the whole process from ordering online to taking receipt of the chairs was brilliant. Ordering was straightforward and I was kept up to date on the status of my order. The chairs were also very competitively priced. They arrived extremely well packaged and I have been very impressed!

11 November 2024
Unprompted review

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