Newbridge Silverware Reviews 

24,024
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,538 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and unique products, including Christmas decorations, jewelry, and cutlery, noting their excellent quality and craftsmanship. Reviewers frequently highlight the efficient and prompt delivery service, often mentioning items arriving well-packaged and on time, even for international orders. The overall ordering process is described as easy and straightforward, with many appreciating the helpful customer service and the option for personalized gifts. However, some customers also noted experiencing delays with their orders, leading to uncertainty about delivery times or items taking longer than expected to arrive.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing items as beautifully crafted,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its outstanding speed and... See more

Quality

People report positive experiences with quality, consistently praising the beautiful craftsmanship and... See more

Order

Customers had positive experiences with order, praising the quick processing and dispatch, with some even... See more

Service

Reviewers mention positive feedback about service, consistently describing it as superb, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Christmas ornaments are beautiful. I’ve purchased nearly 40 over the years. They sparkle and I now look forward to dressing the tree. I’ve purchased a few as gifts, many recipients have now start... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Rated 5 out of 5 stars

Newbridge silver got a birthday gift to my sister in Ireland quickly and on time and she was over the moon with her beautiful "vintage style" brooch. Thanks once again for such an efficient and perso... See more


Company details

  1. Jewelry Store
  2. Gift Shop
  3. Home Goods Store

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(24,024)

1,507 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The earrings were lovely and came…

The earrings were lovely and came promptly. After the purchase I was offered vouchers from gambling websites. This is utterly inappropriate since gambling issues are life destroying and people don't expect to have to deal with this on a jewellery website. I also didn't receive a voucher I purchased a family member at Christmas.

5 May 2026
Rated 5 out of 5 stars

Clip on earrings

Lovely earrings. Clip ons. Would love greater choice of clip ons . Or generic ear clip with choice of add on earring part that cud be clipped on or off. Otherwise lovely product.

5 May 2026
Rated 5 out of 5 stars

Site was so easy to use and as I'm an…

Site was so easy to use and as I'm an older person that made a really comfortable experience. The follow up emails regarding delivery were great and An Post were pretty good too with their emails about delivery and tracking. All in all a great experience which I'll use again except of course if I use one of your shops,.

5 May 2026
Rated 5 out of 5 stars

Excellent Customer Service

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments hesitation the lady I spoke to took my address and posted the item to me. Now that'd excellent customer service. Plus the fact that the item I bought is beautiful. Thank you so much.

28 April 2026
Rated 5 out of 5 stars

Urgent order

I needed a picture frame engraved and delivered within 2 days. I spoke to a very helpful and pleasant assistant on the phone and she organised everything for me and the item was delivered on time. Very efficient and very nice and friendly.

28 April 2026

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