I would wholeheartedly recommend Naturaw products. My dog can be fussy with her food but has consistently stuck with Naturaw. The products stack easily in the freezer and I mix them up so I get a diff... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never, ever fed Raw before-but a very special English Setter puppy was fed on this from his breeder, so I continued along the same lines. Although perhaps a little more expensive than most, it is so w... See more
Company replied
My 5 month old puppy has been eating Naturaw Puppy for more than 2 months. He loves both recipes. I researched thoroughly to find brands and ingredients I believed would support optimal health and I’m... See more
Very good quality food. Sustainable packaging. Great delivery. Ok subscription perks but could throw a few complimentary treats in once in a while for loyal customers. The new website is so much bette... See more
Company replied
Company details
Written by the company
Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription
Why Naturaw?
Written by the company
- Exceptional raw dog food, with a conscience
- We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
- The highest rated dog food in the UK
- Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
- High welfare ingredients
- We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
- Plastic-free packaging
- No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
- Purpose led
- The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.
Contact info
517-521 Avenue E East, Thorp Arch Estate, LS23 7EG, Wetherby, United Kingdom
- woof@naturaw.co.uk
- www.naturaw.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good food our dog loves it.
Good food our dog loves it.
easy to deal with and orders sent very quickly
have a monthly order
16 April 2026
Reply from Naturaw
Thank you for the great review! We’re really glad everything arrives smoothly and that your dog is enjoying their Naturaw meals!
Always on time and perfectly packed and…
Always on time and perfectly packed and alfie loces it.
8 April 2026
Reply from Naturaw
Thank you for the 5★ review! We take great pride in the quality of our products, so it’s wonderful to hear Alfie is loving Naturaw!
Rescue Houndies love it!
My rescue Houndies all love, love, love Naturaw! It’s simply the best and healthiest food on the market. All the rescue / foster / visitor mutts really enjoy the variety and taste of Naturaw - and I love the packaging and ease of managing their raw meals… ⭐️⭐️⭐️⭐️⭐️
26 April 2026
Unprompted review
Reply from Naturaw
Thank you for the amazing review! We’re over the moon to hear your pups are thriving on our raw food. Nothing makes us happier!
We have been buying the food for over a…
We have been buying the food for over a year now. Our dog is so healthy and always a great experience shopping with Naturaw…. The dog eats better than us 😂
16 March 2026
Reply from Naturaw
We really appreciate your fantastic review! It’s wonderful to hear you’ve noticed such positive changes in your dog’s health.
That’s exactly why we do what we do—thank you for trusting us!
Your dog will love you
Great food, loads of options, excellent delivery packaging, subscriptions with real benefits and a lovely group of people to deal with .... absolutely the best!
8 April 2026
Reply from Naturaw
Thank you for the fantastic review! We’re delighted you’re making the most of the subscription benefits—great value and hassle-free feeding for you, and nutritious meals for your pup!
Happy dog
My GS used to have stomach issues till we switched to Naturaw. She loves the food and is now really healthy. Great service too.
23 March 2026
Reply from Naturaw
This means so much—thank you! Knowing your dog is feeling healthier and happier is the best feedback we could ask for.
Fantastic product range
Fantastic product range. My dogs and my customers dog absolutely love this for the quality is outstanding.
7 April 2026
Reply from Naturaw
We're happy to hear that your dogs and your customers' dogs are all loving Naturaw!
Proud to support so many wonderful dog owners and their pups! 🐾
Great food and so well packaged it’s so…
Great food and so well packaged it’s so easy to work out portion sizes. Added bonus is that everything can go into the recycling bin
Freya is loving her new food
7 April 2026
Reply from Naturaw
We're so pleased to hear that Freya is loving her Naturaw meals! We're also glad you appreciate the packaging and how easy it is to recycle. Thank you for your positive feedback 🐶
All 3 of my dogs love the new simple…
All 3 of my dogs love the new simple range excellent as always
7 April 2026
Reply from Naturaw
5 stars AND happy dogs - that’s what we love to hear! Thanks so much for sharing your experience—it means a lot to our team!
Our border collie will be 10 this year…
Our border collie will be 10 this year and has been on a raw food diet since birth. Most of that 10 years she has been fed by Naturaw and is very healthy because of it. We also like the fact that all packaging can be recycled or composted, so although a premium price, we get a premium product.
24 March 2026
Reply from Naturaw
We're happy to hear that your Border Collie has thrived on Naturaw for so long! It's great to know you appreciate our commitment to sustainable packaging and high-quality ingredients.
We look forward to keeping tails wagging for more years to come!
amazing company
amazing company - always have my dog food delivered from them. and if there's ever an issue, their customer service team are so helpful and quick to resolve. Great company.
30 March 2026
Reply from Naturaw
Thank you for the amazing feedback! We’re so glad you had a great experience with both our food and customer service team! 🐶
Don't use if you live in Scotland!
The food is great and our dog really liked it. However 1/4 of our deliveries ended up unusable due to delays in shipping via DPD. Clearly their shipping methods are unsuitable for the product.
10 April 2026
Unprompted review
Reply from Naturaw
We’re really sorry to hear about your recent experience and the delays with your DPD deliveries and food arriving in poor condition. We understand how frustrating this must be. Please contact our customer care team at woof@naturaw.co.uk and we can arrange replacements for any items that arrived in an unsuitable condition, as well as investigate and address the delivery issues in your area as a priority. Thankyou
Our dogs love it !
16 March 2026
Reply from Naturaw
Thank you for your great review letting us know how much your dogs are enjoying Naturaw!
It doesn’t get better than Naturaw
Customer service products and ethics whats not yo like
19 March 2026
Reply from Naturaw
Thank you for the 5* review!
We're glad you enjoyed your experience with our customer service, products, and ethics 🐾
Reply from Naturaw
We are so happy to hear your dog enjoys their Naturaw meals! We put a lot of care into every recipe, so feedback like this makes our day!
Brilliant ethics and great quality food
I’ve been feeding Naturaw for many years now and honestly couldn’t be happier. The quality of the food is outstanding, it’s clearly well balanced and made with real care, and my dog has absolutely thrived on it.
I also really value their ethics and commitment to plastic free packaging, it’s so refreshing to support a company that genuinely cares.
Highly recommend to anyone looking for high quality, responsibly made food for their dog
27 March 2026
Reply from Naturaw
Thank you for the amazing review! Knowing your dog enjoys Naturaw and is doing so well on it is exactly why we do what we do. We’re grateful for your trust and look forward to continuing to serve your pup! 🐾
Thank you, Naturaw!
We’ve had such a great experience with Naturaw. We really value how ethical the company is, prioritising responsibly sourced and mostly free-range meat and delivering it in fully recyclable and biodegradable packaging.
The quality of the food is consistently excellent and our cats absolutely love it. On top of that, the customer service has been fantastic every time we’ve needed support, thank you Claire!
Highly recommend to anyone looking for high-quality, ethical pet food.
24 March 2026
Unprompted review
Reply from Naturaw
We truly appreciate your kind review!
It's great to hear that you and your cats are having such a great experience with Naturaw. It's wonderful to know you value our ethical standards, quality food, and fantastic support. Thank you for recommending us! 😺
Excellent range of different types of Food
Excellent range of different types or Dog Food available. Good price and competitive. Friendly staff
13 March 2026
Reply from Naturaw
Thank you for your great review - we're happy to hear that you found a great selection here at Naturaw! We also appreciate your kind words about our team!
Updating the schedule on my order
Claire was helpful and assisted me with updating the scheduling of my future orders.
11 March 2026
Reply from Naturaw
Thank you for your kind review! We’re really glad our team could go the extra mile for you—it’s something we always strive to do!
Love!
My dog loves the food, I love the brand, the delivery process and the customer service - highly recommend.
18 March 2026
Unprompted review
Reply from Naturaw
We really appreciate your kind words! It’s great to hear you’ve had a positive experience not just with the food, but with our service too. We’re always here if you need anything!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.