I had an excellent experience with National Tyres in Ealing. The tyre service provided was top-notch, with clear guidance throughout and free additional checks that added great value. The technici... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had an excellent experience with National Tyres in Ealing. The tyre service provided was top-notch, with clear guidance throughout and free additional checks that added great value. The technici... See more
Company replied
I will not recommend this site to anyone in the future. 1. After paying for the tyre replacement, I did not receive a letter with information about the payment, what day and time I have the tyre... See more
Mohammad and his team is excellent at Ealing branch. I have been visiting this branch for about 20 yrs time. Every time I visited, I received a top class service. Every member of team works hard, sati... See more
Company replied
I have dropped my car to change the tyres and after 2 hours waiting they said the tyres are not there and they don't know when the tyre will arrive on stock!
Company replied
Written by the company
92-96 St Mary's Road, W5 5EX, Ealing, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an excellent experience with National Tyres in Ealing. The tyre service provided was top-notch, with clear guidance throughout and free additional checks that added great value. The technicians demonstrated exceptional knowledge and skills, ensuring everything was handled professionally and efficiently.
A special mention goes to Antonio, the manager, who was extremely courteous and went above and beyond to resolve an issue with the wrong tyres being ordered. He promptly provided a solution, turning what could have been a hassle into a seamless experience.
Their dedication to excellence and professionalism truly deserves recognition. I highly recommend National Tyres in Ealing for anyone looking for outstanding service and expertise. Thank you for going the extra mile!

Reply from National Tyres and Autocare - Ealing
My appointment was cancelled I was told when I arrived no phone call before

Reply from National Tyres and Autocare - Ealing
I booked a free brake check only to be told on arrival that it cost £30 pound for a break check. Please Take FREE off the advertising to get people to go to your branch. It was a totall waiste of my time

Reply from National Tyres and Autocare - Ealing

Reply from National Tyres and Autocare - Ealing
On time, quick and pointed out some maintenance issues I should attention.

Reply from National Tyres and Autocare - Ealing
I have dropped my car to change the tyres and after 2 hours waiting they said the tyres are not there and they don't know when the tyre will arrive on stock!

Reply from National Tyres and Autocare - Ealing
Really easy to choose my tyres and make payment for installment so easy and quick to apply....approved in minutes...so happy.

Reply from National Tyres and Autocare - Ealing
I will not recommend this site to anyone in the future.
1. After paying for the tyre replacement, I did not receive a letter with information about the payment, what day and time I have the tyre replacement.
2. The postcode shows a completely different location than the address of the service centre.
3. I arrived at the specified time, but the manager refused to replace the tyres at the specified time.

Reply from National Tyres and Autocare - Ealing
I initially booked an appointment a week in advance for the Ealing branch - even though I had an email confirmation, the branch claimed they had nothing in their system and tried to suggest there might be more than one National Tyre branch in Ealing??? I do not think I have ever witnessed three less interested employees ever.

Reply from National Tyres and Autocare - Ealing
Mohammad and his team is excellent at Ealing branch. I have been visiting this branch for about 20 yrs time. Every time I visited, I received a top class service. Every member of team works hard, satisfy customers and make them feel valuable customers to National tyres and autocare.

Reply from National Tyres and Autocare - Ealing

Reply from National Tyres and Autocare - Ealing
Everything was perfect!
Excellent service!
Professional,fast and efficient!
Thank you!

Reply from National Tyres and Autocare - Ealing
Web site very helpful and easy to purchase correct tyres. Staff at the Ealing branch were cheerful and very efficient and helpful ,

Reply from National Tyres and Autocare - Ealing
I booked an appointment for oil change.
When i arrived i ve been told that the guy who supposed to be doing it called sick i should come back next day first thing in the morning
I went back next day the other guy was surprised why did his collague reschedule because there is no one who can do it..as im working nights this “missunderstandig” messed up two days for me at work.
I asked for cancelling and the guy said i will speak with the manager who can do it..And i havent received any phone call or email about it
Tried to call the main number no answer but music, live chat no answer.. very bad experience

Reply from National Tyres and Autocare - Ealing
The best in the business. The team in Ealing work really hard to deliver exceptional service to their customers. Completely reliable and trustworthy team that aim to deliver value and expertise every time. Special shout out to Matt for going above and beyond to find me a part on eBay and saving me £100s of pounds at the car dealership service centre. I have been a customer for 8 years with two different cars and always in safe hands.

Reply from National Tyres and Autocare - Ealing

Reply from National Tyres and Autocare - Ealing
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.