Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... See more
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See what reviewers are saying
The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... See more
Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... See more
We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... See more
Company details
- Plumber
- Air Conditioning Store
- Bathroom Remodeler
- Boiler and Heating Service
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About MyTub
Information provided by various external sources
We are experienced in worldwide exporting of our goods.
Contact info
61 Victoria Terrace, NE26 2QN, Whitley Bay, United Kingdom
- 0844 556 1818
- info@mytub.co.uk
- www.mytub.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy Purchase and Efficient Service
Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!
Fujitsu UTW-SCBYA
+ order
+ communication
+ delivery of goods and tracking of the shipment
+ offered assortment of goods
- the first foreign company I met, which does not provide guarantees and technical support for delivered goods outside of their own territory
Good service
An item was missing from my order but …
An item was missing from my order but staff were so helpful and kept me informed throughout, right up to it landing with me a short time later. Well done!!
Excellent service.
Prompt, helpful, efficient. Located a Bristan soap dispenser no longer manufactured and arranged for the item to be couriered within 24 hours. Excellent service. A company to be recommended.
Excellent service.goods received in a …
Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance
Excellent Service
Excellent Service
Quick to respond if you have a problem
Excellent service
Excellent service
Kept informed of delivery date and time
Hassle free
Would recommend
Very good Service with prompt delivery
Stocked the item I wanted at a competitive price and delivered it quickly too. Delivery status communication was very good and the delivery driver was a very nice chap. What more could you ask for.
Absolute fantastic service
Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others !
bought sink to replace broken one.
bought sink to replace broken one.
MyTub were excellent on all counts:
Very helpful on advice when i ws not 100% sure which basin i wanted replacing, saked for a photo and confirmed it was, so the advisers were 1st class.
Most competitive price with others but coupled with good advice also
Item as described, and good quality as expected
Delivery prompt and kept informed throughout
Well recommended company from my experience.
I contacted this company on there …
I contacted this company on there telephone number 08445561818 with a general enquiry. I was very surprised to find I had been charge by the telephone company the amount of £6.06 in respect of access charge and service charges to make the call, which only lasted 10 minutes. What a rip off, this company should make it clear regarding there phone call charges on there web site. I notice they do not even have a email address on there web site to send them a complaint. I shall not use them again
Great service
Easy ordering process and prompt replies to lead time enquiries. An alternative product was offered where the one I was interested in was discontinued and at a competitive price. Good and accurate communication on delivery. I would definitely use again.
Excellent value and equally good …
Excellent value and equally good delivery.
Mick, Staffordshire.
Very well priced and good communication …
Very well priced and good communication with regards to delivery date. Will certainly return for any further plumbing needs.
Service excellent
Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
Easy and great to do business with
What a nice surprise. The order was nice and easy to place and fulfilled within 4 days. Goods were as ordered and arrived in good order. Compared to using a local supplier I saved myself a pretty penny well 5000 plus actually. I was kept informed at all times during the process.
Many thanks a pleasure to do business with you.
Excellent service from ordering to …
Excellent service from ordering to delivery. Kept informed regularly on progress of order.
Great company...
Great company.... great team could not ask for more ..... superb service
Brenda - excellent customer service
Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
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