MyTub Reviews 

1,118
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Brenda, you are a star. Fantastic customer service. Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of he... See more

Rated 5 out of 5 stars

The Gas valve on our boiler developed a leak (during the January cold snap!). All other suppliers quoted between 5 & 10 days to deliver the required part. MyTub had the part in my hand within 24 hours... See more

Rated 5 out of 5 stars

Excellent customer service. I was struggling to source some coals for a Magiglo fire (hard to find part number) by a specific date and the assistant I spoke to on the phone was so helpful. The coals a... See more

Rated 5 out of 5 stars

We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human... See more

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,118)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company to deal with.

My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.

15 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service by Christine/Laurie at MyTub they kept me informed all the way, my first ceramic set was damaged and they arranged a replacement in days. Would highly recommend this Company and use them again.

9 March 2018
Unprompted review
Rated 5 out of 5 stars

Very efficient company

Very efficient company, kept me informed of delivery and came in quick time despite bad snowy weather conditions. Would recommend to anyone looking for bathroom products.

5 March 2018
Unprompted review
Rated 5 out of 5 stars

First Class Service

Found this company during an internet search for parts for coal effect gas fire, they had everything I required. I ordered and received the goods promptly. My fire now looks like new. I would recommend this company to anyone.

27 February 2018
Unprompted review
Rated 5 out of 5 stars

Good Customer experience

Good Customer experience. Very quick to respond to questions and resolve any issues with my order. I would recommend My Tub and use them again in the future.

15 February 2018
Unprompted review

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