The bag fits my board perfectly and initial quality seems high. I love how light and sturdy the bag is. Unfortunately, with a board/bag this large, I was really expecting there to be a shoulder strap... See more
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Review summary
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Delivery was fast and good. The process for returning goods - unsatisfactory. I didn't know how to do it (no info available in the ordering eMails). And I had to pay 7.99€ for the return. That is not... See more
The product I wanted was available, delivery was quicker than expected, and although it has only had a couple of uses so far, the wetsuit is meeting all expectations: - The materials seem sturdy a... See more
Company replied
We found the towel hoodie at a local Muskoka retailer and bought it for our seadoo, by the time we got back to our campsite we had decided we needed a few more and now the whole family is hoping they... See more
Company details
Written by the company
The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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I really appreciate the quick response…
I really appreciate the quick response to questions I have had. Great company to work with. I do wish that they had a video showing how a womens seat harness should correctly fit and be worn. I can't find anything about them on the internet.
17 August 2026
Your products are great, return process a little slow
Your products are great and I'm a huge fan. Your return process could be faster.
16 August 2026
The fabric felt great and the suit…
The fabric felt great and the suit looked amazing. However there are no torso length measurements available and even though I had reported a long torso in the size selector tool, this suit was much too short. Unfortunately I had to return it. If you have a short torso this brand will be fine and you'll have a great wetsuit for a reasonable cost.
20 August 2026
Fast and great delivering.
20 August 2026
Good easy delivery and quick
Good easy delivery and quick. Product is just as expected and good quality.
19 August 2026
Delivery was fast and good - returning stuff bad
Delivery was fast and good.
The process for returning goods - unsatisfactory. I didn't know how to do it (no info available in the ordering eMails). And I had to pay 7.99€ for the return. That is not really industry standard.
18 August 2026
Perfect for me
Perfect, I receive the right product quickly, all is perfect.
I use many Mystic product for water sport and I continue to love it
18 August 2026
Super happy!
17 August 2026
Great product!
10 August 2026
The return cost 10 euros is not making…
The return cost 10 euros is not making any sense.
10 August 2026
Reply from Mystic Boarding
Thanks for sharing your feedback,
Returning items is at your own cost to reduce the environmental impact of shipping. We want to avoid multiple sizes of a product being ordered and shipped, only to see many of them returned.
We have a customer service channel who are happy to help with suggestions and recommendation on sizing 9-5 CET Monday - Friday.
See you on the water,
No durable as I hope
The first time I use it it has holes on it already. The skin of the clothes is easy to break which is a bit disappointing. I have to find a way to prevent it from getting worse. Otherwise the wetsuit is warm in cold water doing its job. Note sure how many times I can use it though.
29 July 2026
Reply from Mystic Boarding
Thanks for sharing your feedback.
We're very sorry to hear you're having issues with your gear.
As you purchased the product directly through our website, please fill in a claim form here:
https://www.mysticboarding.com/pages/warranty
See you on the water,
Everything is realy all right with this…
Everything is realy all right with this company. I so recommand it
11 August 2026
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