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Mystic Boarding Reviews 

1,250
•
TrustScore 4.5 out of 5

4.4

Activewear Store
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Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping and top-notch product quality, noting that gear arrives quickly, functions exceptionally well, and features durable materials that easily handle regular water sports activities. People deeply appreciate the comfortable fit of the items and find the overall online shopping experience incredibly smooth, reliable, and pleasant. Some reviewers were not happy with sizing inconsistencies and fit discrepancies, mentioning that certain items ran too large, felt uncomfortably tight, or lacked proper body proportions. Additionally, a few customers experienced frustrating delivery delays, missing items, or difficulties tracking their parcels after completing an order.

What people talk about most

Product

Users describe positive interactions with product, noting that items such as helmets, wetsuits, and impact... See more

Quality

Clients share positive opinions on quality, frequently praising the great fabric, durable materials, and... See more

Delivery service

Consumers find delivery service to be efficient, frequently praising prompt shipping times and convenient... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report satisfaction with fast... See more

Service

Reviewers express great satisfaction regarding the service, frequently highlighting fast delivery, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bag fits my board perfectly and initial quality seems high. I love how light and sturdy the bag is. Unfortunately, with a board/bag this large, I was really expecting there to be a shoulder strap... See more

Rated 4 out of 5 stars

Delivery was fast and good. The process for returning goods - unsatisfactory. I didn't know how to do it (no info available in the ordering eMails). And I had to pay 7.99€ for the return. That is not... See more

Rated 5 out of 5 stars

The product I wanted was available, delivery was quicker than expected, and although it has only had a couple of uses so far, the wetsuit is meeting all expectations: - The materials seem sturdy a... See more

Company replied

Rated 5 out of 5 stars

We found the towel hoodie at a local Muskoka retailer and bought it for our seadoo, by the time we got back to our campsite we had decided we needed a few more and now the whole family is hoping they... See more

Company details

  1. Activewear Store
  2. Outdoor Clothing and Equipment Shop
  3. Surf Shop

Written by the company

The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(1,250)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I am obsessed with this wetsuit

I am obsessed with this wetsuit! I'm not a kite surfer but always have a shortie for cool water swimming / surfing / tubing, and this one is so great. I have a long torso but this suit doesn't tug or ride up, the shorts provide just the right amount of coverage.

6 July 2026
Rated 1 out of 5 stars

Order incomplete

The full order didn’t arrive. No follow up email where the item might be or when it might be delivered.
The item (poncho for kids) is still missing.

10 July 2026

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