The bag fits my board perfectly and initial quality seems high. I love how light and sturdy the bag is. Unfortunately, with a board/bag this large, I was really expecting there to be a shoulder strap... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Delivery was fast and good. The process for returning goods - unsatisfactory. I didn't know how to do it (no info available in the ordering eMails). And I had to pay 7.99€ for the return. That is not... See more
The product I wanted was available, delivery was quicker than expected, and although it has only had a couple of uses so far, the wetsuit is meeting all expectations: - The materials seem sturdy a... See more
Company replied
We found the towel hoodie at a local Muskoka retailer and bought it for our seadoo, by the time we got back to our campsite we had decided we needed a few more and now the whole family is hoping they... See more
Company details
Written by the company
The leading brand for kitesurfing waterwear and accessories. Here to break boundaries. Crafting kitesurfing gear that embraces modern technology and durability, since 2002.
Contact info
Lageweg 34, 2222 AG, Katwijk, Netherlands
- info@mysticboarding.com
- www.mysticboarding.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 1 month
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Delivery was quick and planned.
31 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Glad it all went smoothly.
See you on the water.
Best Watersport Harness!
Best Watersport Harness! The Majestic collection with carbon are a game changer for long sessions on the water.
29 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Great to hear you're enjoying our Majestic collection. We are always looking to improve our products and glad this one is right for you.
See you on the water,
Ok great product
24 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Enjoy your new bag.
See you on the water.
Seamless
Simply the best! Why compromise? The wind and waves aren’t every day, do it right.
24 March 2026
Reply from Mystic Boarding
Thanks for the great feedback,
Couldn't agree more.
See you on the water.
I sent pics of damaged vest
I sent pics of damaged vest . I cant navigate threw process of returns or much less read all the smallprint . Im old and do things old school . I'll never purchase from here again , worst customer service ever .
26 March 2026
Reply from Mystic Boarding
Thanks for sharing you feedback,
I see our customer service team was already in touch regarding your vest. For items that arrive with damage we have a warranty process that can be found on our page.
https://www.mysticboarding.com/pages/warranty
Our team will reconnect to help you through the process.
See you on the water,
speedy shipping of the item described…
speedy shipping of the item described which turned out to be exactly as described
the vest fits and looks great
26 March 2026
Reply from Mystic Boarding
Thanks for the feedback, Glas you like the new vest.
See you on the water.
No item arrived
I ordered a UV shirt as my main item, along with two other items. The first item was cancelled by Mystic shortly after I placed the order. The rest of the parcel either didn’t arrive or was returned by DHL. Presumably, the parcel was damaged. I’ll never know for sure.
I ordered the items for my holiday in the Dominican Republic
23 March 2026
Reply from Mystic Boarding
Thanks for sharing your feedback,
Sorry to hear not everything went as planned. It does seem the package was returned to us for the delivery company and all items refunded.
We apologies for the inconvenience and hope you had a great time in the Dominican Republic all the same.
See you on the water,
I had to do an exchange because the…
I had to do an exchange because the size was not right for me (Large vs X- Large). No problems- smooth and easy
18 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Glad the process went smooth and you go the size needed.
See you on the water,
Nice as usual.
17 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Enjoy that new sweat.
See you on the water,
Bad Delivery process
Good product but the Delivery is a mess.
They outsource GLS as delivery company. They didn't even deliver the item and just put it at some random pickup place far away and ask me to come and pick it up
17 March 2026
Reply from Mystic Boarding
Thanks for sharing your feedback,
Sorry to hear the delivery did not go as intended or smoothly. We aim to always get the product to the intended address as best as possible. However, for this we have to rely on shipping companies.
I hope the product is as expected and you are getting some good sessions in the water,
See you on the water,
Reply from Mystic Boarding
Thanks for the feedback, Hope those gloves helped through the colder days. See you on the water.
Reply from Mystic Boarding
Thanks for the feedback, Enjoy your poncho. See you on the water.
Reply from Mystic Boarding
Thanks for the feedback, Glad to hear it all went well.
See you on the water,
Amazing item quality and customer service!
The quality of the wet suit is incredible, as is the customer service! My order was shipped to me as fast as I could have asked for. I didn't even know about the lost & found warranty of Mystic when I was purchasin my order, but it's definitely something extta that will give me extra peace of heart when I purchase my next item from them.
10 March 2026
Reply from Mystic Boarding
Thanks for the feedback, Glad it all went well and you like the new feature. We aim to add this to all product going forward.
See you on the water,
Good products, great service
The product is perfect.
The service is good, delivery in time.
10 March 2026
Reply from Mystic Boarding
Thanks for the feedback, Glad to hear it all went well.
See you on the water,
Reply from Mystic Boarding
Thanks for the feedback, Enjoy that new suit.
See you on the water,
Fast shipping and great product…
Fast shipping and great product quality.
That said, sizing runs quite small, and return shipping costs are not covered.
9 March 2026
Reply from Mystic Boarding
Thanks for your feedback,
Glad the item arrived in good time and in good order.
Returning items is at your own cost to reduce the environmental impact of shipping. We want to avoid multiple sizes of a product being ordered and shipped, only to see many of them returned.
See you on the water,
Reply from Mystic Boarding
Thanks for the feedback, Glad to hear the fit was perfect your board.
See you on the water,
Ordered a sick litttle wettie top
Ordered a sick litttle wettie top. Thing is warm and fits great! Very stoked on this company, solid quality and price
13 March 2026
Reply from Mystic Boarding
Thanks for the feedback, Enjoy that new top.
See you on the water,
Size charts are off
I received a nice quality wetsuit but the sizing chart is off so I have to return the item (and pay for its shipping.)
13 March 2026
Reply from Mystic Boarding
Thanks for the feedback,
Sorry to hear the fit was not as expected. We have a great customer service team who are always happy to help with sizing if needed.
https://www.mysticboarding.com/pages/contact
See you on the water,
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