Myprotein Reviews 

1,232
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers had a great experience with this company. Customers praise the wide variety of products and delicious flavors, noting that everything is offered at very reasonable and affordable prices. People also frequently mention the smooth ordering process, the clean product quality, and the helpful website design that makes navigation easy. However, some customers also noted issues with product sizing, weight reductions, and discrepancies found in the nutritional information labels. A few other people also felt that certain items became more expensive over time or experienced unexpected difficulties during the payment and checkout steps. Others mentioned that shipping fees or return policies could be improved to provide a better overall shopping journey.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting high quality, great variety, and... See more

Quality

Reviewers mention positive feedback about quality, praising the amazing products and the best... See more

Order

Reviewers highlight ambiguous aspects of order processes, as experiences are widely divided. Many consumers... See more

Price

Clients share ambiguous opinions on price, with many praising the affordable rates, great discounts, and... See more

Website

Consumers find website experiences to be mixed, with many praising the easy navigation, dynamic layout, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth ordering process. Annoying when it comes to cancelling orders that have already been paid for: I once tried cancelling a few minutes after placing the order (accidentally placed 2 orders) one e... See more

Company replied

Rated 4 out of 5 stars

There are products where the serving sizes in the top missmatch the one in the description. Switching from my pc to my phone some products disapeard from my cart

Company replied

Rated 4 out of 5 stars

Nice fabrics, efficient nutrition products, but the prices are a bit high, even after applied discount

Company replied

Rated 5 out of 5 stars

There is no other brand I would choose, simply the best, quality products, lots of discounts and you always can find something you really need

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.ro

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,232)

419 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

I'm sure you guys are good and have…

I'm sure you guys are good and have good products, especially the package I purchased at a great price and has everything I need to get started, I hope it helps me.

26 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

All the ads saying free delivery

All the ads saying free delivery, even before my checkout under the code saying that the delivery fee will disappear when I’m about to pay yet I was charged 30 lei for delivery.
I’m pretty sure it’s not even legal :)

*later edit- I don’t have messages section on this website or a notification that I’ve received a message.

24 March 2026
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 5 out of 5 stars

Good range of products

Good range of products, value for money, easy order process

24 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Would be nice to have a larger stock…

Would be nice to have a larger stock though.

24 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Good

Good, fine, good

21 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Taste and no sugar

21 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Because Myprotein cancelled my order…

Because Myprotein cancelled my order without any explanation! I ordered and paid and and 2 days later my order was cancelled. And the items are all still in stock!

19 March 2026
Myprotein logo

Reply from Myprotein

Hi Ionut,

Thank you for leaving your review.
I am sorry to hear that you have had an issue with the cancelation of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

I love the clothes

I love the clothes. The snacks are divine.

20 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

MyProtein at a Glance

MyProtein offers comfortable, well-fitting leggings that are great for workouts. Their protein products are affordable, come in many flavors, and are generally good quality. Overall, a solid choice for fitness essentials.

20 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Satisfied

Everything was easy

20 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

When I place the order it s says that…

When I place the order it s says that de estimated time for delivery it s maximum 14 working days, but after I did the payment it s says that my order will be delivered over 14 working days

18 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

The UI of the site could use some improvements

The site is alright, but the delivery page’s UI is confusing, at least on mobile. You don’t know what pick up point you chose, because, after choosing, the name appears incomplete. Also, if you want to collect your order and not have it be delivered to your house, you don’t have the option to pay with apple pay. It just disappears, again, on mobile. I don’t know about the desktop site.

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

how easy to navigate

I liked how easy it was to navigate and fill my cart even when I had multiple windows opened for comparison purposes of the best product for me. The payment process was smooth and I received the order confirmation in a timely manner.

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Honest proces

Honest proces, easy to order

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

A bit too expensive

A bit too expensive, even with those 40%+ reductions. But otherwise great!

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

The clothes have quality materials

I love the syrup flavour

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The products have high quality and good…

The products have high quality and good price on sale!

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

10/10 recommended

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

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