MyLondonHome Reviews 

858
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

MyLondonHome were awesome at finding different types of places to look at to compare and then ultimately finding the right place for the right budget. During the purchase they made the process take le... See more

Rated 5 out of 5 stars

Really great experience from start to finish, resulting in rapid and smooth sale. Their 3D tech made it really easy during lockdown to get initial viewings, their marketing strategy was highly effect... See more

Rated 5 out of 5 stars

My London Home continues to provide an excellent service. And Millicent Jobson is no exception. Once again, MLH has assigned us a brilliant property manager. She is everything you want a property mana... See more

Rated 1 out of 5 stars

Terrible agency. Gave us the wrong dates for the letting and only told us after wasting hours of our time filling in forms. Have ridiculously high admin charges and it all looks set up like a s... See more

Company details

  1. Real Estate Agents

Written by the company

Central London Estate & Letting Experts Founded in 2002, MyLondonHome is an independent estate and letting agency specialising in Central London property. Led by Steven Herd and Andrew Griffith, we help landlords, tenants, buyers and sellers navigate the Central London property market with clear, practical advice. Our team provides residential sales, lettings and property management services, combining local expertise with a personal approach. Whether you're buying, selling, letting or renting, we're committed to delivering honest guidance and excellent service every step of the way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

858 reviews

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4.3

All reviews

(858)

1 review in the last 12 months

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Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID

Advertised my property for sale via another agent. Having never contacted this agency I then received multiple unsolicited letters from managing director Andrew Griffith to list with them.

Complete disregard for regulations!

Update
They they respond with the below. Complete nonsense as property had only been listed 3 weeks! Received si. Ilar from other agents all from the same address so assume they employ a company to do this on their behalf.

'As one of the leading sales agents in Canary Wharf, we regularly reach out to people who appear to be struggling to sell with their current agent.

If you would like me to ensure you receive no further communication from us, please email with your address (and postcode).

Kind regards,

Laura Warren
Digital Marketing Manager'

20 February 2021
Unprompted review
MyLondonHome logo

Reply from MyLondonHome

Dear Jon,

As one of the leading sales agents in Canary Wharf, we regularly reach out to people who appear to be struggling to sell with their current agent.

If you would like me to ensure you receive no further communication from us, please email privacy@mylondonhome.com with your address (and postcode).

Kind regards,

Laura Warren
Digital Marketing Manager

Rated 5 out of 5 stars

Great personal service

Great personal service, efficient and showed great care both for sellers and buyers alike. Very good follow-up once a sale/purchase has started which removes a lot of stress from the situation.
Would definitely recommend!

19 February 2021
Rated 5 out of 5 stars

The very best amongst the best!!!

This team is just out of this world. Customer service is superb, their commitment and "know-how" surpasses anything else we've ever encountered in the London estate agency market.

I can't recommend this team more! If you need to sell your place, you should just call these people and let them work their magic.

10 February 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service! can't recommend enough. Despite multiple hurdles, Wendy went above and beyond to get us over the line.

5 February 2021
Rated 5 out of 5 stars

Excellent

Excellent, Excellent, Excellent
Especially Wendy Gould she went over and above to do her best to get us over the line of a very long difficult process as you all know.

4 February 2021
Rated 5 out of 5 stars

Great service by Remzi Halil

Highly professional service from Remzi Halil at My London Home- very diligent and efficient at helping us identify good investment opportunities. Would definitely recomment him and look forward to using his services again in the future.

23 December 2020
Unprompted review
Rated 5 out of 5 stars

Remzi​ Halil

Remzi​ Halil, Senior Property Broker at South Bank, has done a very good job in successfully selling my apartment 2207 at 30 Casson Square of South Bank Place. He can even bargained GBP8000 more for me. I have to thank for Mr Halil’s professional service in helping to sell the subject property.
Seller: Kwok-ming Yung

21 December 2020
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

Our purchase was anything but straightforward but Wendi, Steve and the team worked tirelessly to get it across the line . I can thoroughly recommend them and MyLondonHome

4 December 2020
Rated 5 out of 5 stars

Great proactive service

I was trying to decide whether to sell/reassign my (almost finished) apartment in London or whether to complete and rent it out. It was 5 years ago when I placed the deposit on it and the market had not performed as we had expected.
Danny, at MyLondonHome, was enthusiastic and proactive and managed to help guide my decision making. He kept me updated, gave useful price comparisons and set expectations realistically. Once an offer had been accepted, he managed the deposit taking and referred me to solicitors experienced with this sort of transaction.

Wendy took over to progress the deal and patiently kept in touch with all parties as the process took longer than expected for a variety of reasons. It was useful being able to contact her with ease as we approached the deadline date. Delighted the process concluded well and I am pleased not only with the decision to sell but also the experience of MyLondonHome in completing a more tricky sale than I am used to as an experienced investor. Also, MyLondonHome were busy and working at a time during the first Covid lockdown when many agents were closed or not responsive.

They are proactive and sales focused during a difficult time in the property marketplace and I wish them every success. Happy to recommend their services

24 November 2020
Rated 5 out of 5 stars

Best Estate Agent I've ever used

Really great experience from start to finish, resulting in rapid and smooth sale. Their 3D tech made it really easy during lockdown to get initial viewings, their marketing strategy was highly effective at finding the right buyers quickly, and they even helped me resolve some practical issues with the buyer at the end. All the while, kept me updated and v helpful. Best Estate Agent I've ever used by some margin.

11 November 2020
Rated 4 out of 5 stars

Great experience working with Jay Smith…

Great experience working with Jay Smith of MyLondonHome on our recent apartment purchase! We are foreign buyers and having Jay guide us at every step of the way has made the whole process quick, efficient and very professional! Many thanks to Jay and the whole team at MyLondonHome!

1 November 2020
Rated 5 out of 5 stars

Excellent

I hired MyLondonHome (MLH) to help me sell my property in Canary Wharf. This was after a very bad an unpleasant experience with another agent, Chestertons, but that’s a story for another day.

MLH have been fantastic. The difference was night and day. As the old adage goes “you get what you pay for” and I felt that they really earned their fee by working extremely hard in getting me multiple offers on my property (all above what Chestertons could do and during a pandemic mind you!). Danny Greenland has worked tirelessly in conducting viewings and at no point throughout the sale process did I feel pressured to accept an offer that I did not like.

They have been prompt in replying to my emails and calls and have just been excellent all round. I will not hesitate in recommending them to family or friends.

Also, a special mention to Wendy Gould who kept me fully abreast of my sale’s progress and was indefatigable in chasing up my managing agents for the EWS1 report as well as following up with my buyer and solicitor.

Really pleased with the end result and a big thank you to the entire team including Adam Anker who stepped in to cover when there was a shortage of staff.

30 October 2020
Rated 5 out of 5 stars

London buying made easy

Finding and buying a property with My London Homes has been fantastic. Excellent on capital new buys. Helped hugely by Remzi Halil. He helped find the ideal property for us and smoothed the sale through. He responded to email and phone without delay, he pushed nothing but explained everything even though it was a time constrained and slightly complicated sale. Solicitor advice was brilliant. Their contract pathway assistance really helped. Enjoyable house buying that I never thought was possible. I would recommend My London Homes and Remzi to anyone buying in the capital. Thank you.

22 October 2020
Rated 5 out of 5 stars

Excellent 5 Stars Service From Steve @ Canary Wharf

We bought a property through Steve at the Canary Wharf branch and had an excellent experience throughout the process. Steve was very professional, thorough, gave honest advice and a very trustworthy person to deal business with. We highly recommend Steve and his team and look forward to more business dealings in the future

7 August 2020
Unprompted review
Rated 5 out of 5 stars

My London Home Estate Agents

My experience with My London Home Estate Agents has been excellent. Adam’s enthusiasm, dedication, professionalism, approachability and practicality made a huge difference in a rollercoaster experience in our sale and purchase. While all around looked rather bleak on occasion due to the all encompassing COVID19 he managed to smooth the way to what had been a good conclusion. It was his patience, understanding, effort and competence that made a long and arduous undertaking bearable for us. Adam went that extra mile to help and it is for all this I will recommend My London Home Estate Agents to any prospective client.

5 August 2020
Unprompted review
Rated 5 out of 5 stars

Thorough and prompt response

My London Home helps us to find our property. They are very thorough and patient in matching our criteria. After looking into several potential properties, we were not able to decide as many of them were off plan. I was impressed with Ozi who made special efforts to gain access to the construction site so that we can get a better understanding. Ozi followed through closely and promptly, although we didn’t view the actual property, Ozi did his best to give us a clearer picture for us to make the final decision.

4 August 2020
Unprompted review
Rated 5 out of 5 stars

Danny has been a fantastic agent who is…

Danny has been a fantastic agent who is always responsive. He understands the market and client need, and can provide reasonable and realistic advice in terms of valuation. He is a very tested advisor and agent that I would definitely recommend to friends who are looking to invest in the London property market.

1 August 2020
Unprompted review

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