My Green Lighting Reviews 

183
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and careful packaging, noting that all ordered products arrive promptly and in absolutely perfect condition. Consumers also deeply appreciate the knowledgeable support team, which provides clear guidance and makes the online ordering process remarkably smooth and straightforward. Some people were dissatisfied with product quality and return policies, mentioning that certain replacement items failed quickly and refunds were denied. Some reviewers additionally noted that customer assistance became quite unhelpful when they attempted to resolve problems concerning faulty goods.

What people talk about most

Product

Users describe ambiguous interactions with product quality and performance. While many reviewers praised the... See more

Delivery service

Consumers find delivery service to be a source of great satisfaction, frequently praising the extremely fast... See more

Service

People report positive experiences with service, highlighting fast delivery, excellent communication, and... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is straightforward, prices... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers reporting great materials that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried to order on line but slight problem with payment going through. Phoned, spoke with Andrew. Very pleasant and took order. Arrived in 3-4 days. Very well protected. Contacted company for further... See more

Rated 5 out of 5 stars

I needed some T5 39watt fluorescent lamps, they are getting harder to source. So I replaced all 4 lamps. This company supplied the four lamps quickly, efficiently and the packaging was superb, on my e... See more

Rated 5 out of 5 stars

I have bought replacement bulbs from My Green Lighting for many years. I don't often write reviews, but this time I just had to. I had to phone yesterday to get help with replacing the T4 fluorescent... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Ordered a replacement under cabinet light bulb for the kitchen. Product arrived quickly and very well packaged via Royal Mail tracked. Very good communication d... See more


Company details

  1. Lighting Store
  2. Light Bulb Supplier

Written by the company

Low energy lighting doesn't have to be ugly, so save the planet in style with fantastic energy saving lighting!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(183)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and a great price too

This is the second time I've ordered from My Green Lighting. The first time was via Amazon and all was good. This time, after checking the receipt from 2021 (I'm a private buyer, not a business) I saw that I could buy direct and that's exactly what I did. It was a better price including P&P and also, I needed to contact them by phone and the guy was helpful and knowledgable. Everything was efficient, good value and the postage was well packed and fast. I will definitely recommend them.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered two replacements under the cabinet Halogen lights l was delighted with the service and very reasonable price and quick delivery l will definitely use them again

I ordered two replacement under the counter halogen lights at a reasonable price l am delighted with the service they arrived earlier than expected l would highly recommend My Green lighting you won't be disappointed Thanks Again for the great Service

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

Speedy and useful advice to my queries via the website and a great choice of downlighters meant I placed an order, which was quickly packed and despatched. Products were good quality and exactly as described, and my electrician commented how easy they were to install. Recommend and will purchase from this company again.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Finding the right replacement for old florescent tubes.

When looking to replace old florescent bulbs and use my existing connections, this was the most informative website I found, ensuring that I could find LED replacements that fitted my existing power supply connectors. The range of product was good and the ordering and delivery process efficient.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quick service

Excellent quick service , well informed on delivery. Well packed item . Ordered replacement light unit for my kitchen to replace a fluorescent unit . Easy to install . Will definitely use them again for any future orders .

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful bulb life

The servicer was fine, but the product (117mm linear halogen bulbs) terrible. I bought 10, none of tham has lasted more than a week. As i have used linear halogens for years i can say this is by far the worst performance that I have ever had from this type of bulb

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Good response when advice needed

Tried to order on line but slight problem with payment going through. Phoned, spoke with Andrew. Very pleasant and took order. Arrived in 3-4 days. Very well protected. Contacted company for further advice re fitting of lights. Reply very quickly from Jennifer.
Overall an excellent service and will continue to use.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Company

They answered my question about sourcing a apparent discontinued bulb within a few hours and I ordered online. Competitive prices.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Fluorescent Tube replacement

My existing fluorescent tube under a kitchen cupboard burnt out. I went to a local electrical wholesaler who I had used for many years. He was not able to provide a replacement and said that I would need to fit a complete new LED unit. I went on line and was able to find a replacement tube supplied by My Green Lighting. I place the order including 2 spare tubes in the early afternoon and the new items were delivered at 0900am on the next morning by the Post Office Delivery Service. I would fully recommend this company for any similar requirements based upon the ease of ordering online and promptness of delivery.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality service, knowledge and advice.

I needed help replacing kitchen LED lights. There is a lot of junk single use light fittings on the market, which is designed to have to be wholly replaced instead of being able to just replace a bulb when you need to. This company does the opposite and ensures our land fills don't fill up with pointless e-waste. From start to finish they gave great advice, I didn't waste any money on items that I didn't need. I am confident that when the time comes I will be able to swap bulbs out and not have to replace all the light fittings. All aspects of the service were to the highest order. Communication, products, packaging, delivery were all perfect. I can strongly recommend their services. Great work, keep it up.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Great price

Great price. Exactly what I need, easy to fit and great quality. Brilliant delivery service. When I need anything else I will certainly use again

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish!

Excellent service from start to finish. Ordered a replacement under cabinet light bulb for the kitchen. Product arrived quickly and very well packaged via Royal Mail tracked. Very good communication during the delivery process. The product fits and works perfectly. Website is user friendly. Product titles and descriptions are very precise and easy to match with what you're looking for. Very competitive pricing and fair delivery charges. Very pleased with the whole experience. Would highly recommend.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

LED strip light replacement

Rang up to ask why an LED strip light was a different colour than the one it was replacing, despite the model number being exactly the same. Kate gave great advice and, after researching fixings, suggested a cheaper alternative that had selectable colours/temperatures. The new tubes (I decided to replace all three old ones) arrived quickly and work perfectly - with the option of changing the ambience to suit our mood! Excellent service.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Good from start to finish

I ordered replacement tubes for under cabinets and the delivery was very prompt, the items were packed really well and the company kept me informed of the progress of the order
I would have no hesitation in ordering with MGL in the future……well done to them!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Kate at My Green Lighting was

Kate at My Green Lighting was ! phenominal her patience and expertise in guiding me through the various aspects of changing my bathroom lighting were remarkable. I could've sworn she was an electrician herself. I would Highly recommend My Green Lighting for all your lighting needs and any electrical advice.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

First class experience!

First class experience! I found the part I was looking for at a very competitive price. It was despatched to me on the same day I ordered it and the communication was first class! I would highly recommend this company.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Super quick delivery

I needed advice whether a wall lamp shade would fit my existing mounting. They advised of the 14 day return period if I wasn't happy. The items were dispatched immediately and arrived next day. Items did fit

4 June 2025
Unprompted review

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