I hit the big jackpot! 🎰💥 I still can’t believe this is actually real—my heart is racing, my hands are shaking, and I am completely floating on cloud nine! To everyone who plays and dreams of this... See more
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Great selection of games and quite a good working platform, BUT, from the 10 legal online casinos in Switzerland, its by far the worst one in terms of offers... Forget that you will ever ever get Free... See more
Company replied
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Company replied
Mycasino captures loyalty through swift payouts and endless gaming options spicing up our days! Their above-average service seals the deal for this delighted visitor.
Company replied
Company details
About mycasino
Written by the company
mycasino ist das Online-Casino der Grand Casino Luzern AG und eines der ersten konzessionierten Schweizer Online-Casinos. Wer bei mycasino spielt, erlebt das innovativste und grösste Online-Casino-Spielangebot mit über 1000 Spielen aus der Schweiz und für die Schweiz – besten Kundenservice inklusive.
Bei mycasino verfügen Sie über die grösste Auswahl an vertrauenswürdigen und sicheren Zahlungsmethoden der Schweiz. Zusätzlich profitieren Sie vom Service der schnellsten Ein-und Auszahlungen der Schweiz. Mit der Expressauszahlung erhalten Sie Ihr Geld auf Ihr Bankkonto werktags am gleichen Tag bei einer Auszahlung bis 12 Uhr. Wenn Sie Ihr Konto bei Postfinance haben, dann sogar noch bei einer Auszahlung bis 16 Uhr!
Contact info
Haldenstrasse 6, 6006, Luzern, Switzerland
- 0800 002 728
- kundenservice@mycasino.ch
- www.mycasino.ch
You should know
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from mycasino
Hi Mauro
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Hi Beena Devassy
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Hi Ivan
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Bonjour Christophe Michel
Merci pour ton retour positif sur Trustpilot. Nous sommes ravis que tu sois entièrement satisfait de notre offre.
Nous te remercions pour ton feedback et te souhaitons de continuer à beaucoup t'amuser et à profiter du meilleur divertissement sur mycasino !
Cordialement,
Ton équipe mycasino
Reply from mycasino
Hi Richard
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
super ksi ist my casino
28 May 2024
Reply from mycasino
Grüezi Sadam
Vielen Dank für deine positive Rückmeldung auf Trustpilot. Wir freuen uns sehr, dass du mit unserem Angebot rundum zufrieden bist.
Wir bedanken uns für dein Feedback und wünschen dir weiterhin viel Spass und beste Unterhaltung bei mycasino!
Liebe Grüsse
Dein mycasino Team
Great selection of slots.
27 May 2024
Reply from mycasino
Hi Teemu Juhani
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Bonjour Fidan
Merci pour ton retour positif sur Trustpilot. Nous sommes ravis que tu sois entièrement satisfait de notre offre.
Nous te remercions pour ton feedback et te souhaitons de continuer à beaucoup t'amuser et à profiter du meilleur divertissement sur mycasino !
Cordialement,
Ton équipe mycasino
I like the range of games available on…
I like the range of games available on the website, highly recommend.
24 May 2024
Reply from mycasino
Hi Eddy Osei
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Grüezi Csaba
Vielen Dank für deine positive Rückmeldung auf Trustpilot. Wir freuen uns sehr, dass du mit unserem Angebot rundum zufrieden bist.
Wir bedanken uns für dein Feedback und wünschen dir weiterhin viel Spass und beste Unterhaltung bei mycasino!
Liebe Grüsse
Dein mycasino Team
Reply from mycasino
Grüezi Nuno André
Vielen Dank für deine positive Rückmeldung auf Trustpilot. Wir freuen uns sehr, dass du mit unserem Angebot rundum zufrieden bist.
Wir bedanken uns für dein Feedback und wünschen dir weiterhin viel Spass und beste Unterhaltung bei mycasino!
Liebe Grüsse
Dein mycasino Team
Reply from mycasino
Hi Netthida
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offer.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Bonjour Louis Philippe Robert
Merci pour ton retour positif sur Trustpilot. Nous sommes ravis que tu sois entièrement satisfait de notre offre.
Nous te remercions pour ton feedback et te souhaitons de continuer à beaucoup t'amuser et à profiter du meilleur divertissement sur mycasino !
Cordialement,
Ton équipe mycasino
Reply from mycasino
Ciao Samuel
Grazie per il tuo feedback positivo su Trustpilot. Siamo molto contenti che sei completamente soddisfatto della nostra offerta e dei pagamenti.
Apprezziamo il tuo feedback e ti auguriamo ancora tanto divertimento e il meglio dell'intrattenimento su mycasino!
Cordiali saluti,
Il tuo team mycasino
Reply from mycasino
Grüezi Bruno
Vielen Dank für deine positive Rückmeldung auf Trustpilot. Wir freuen uns sehr, dass du mit unserem Spielangebot rundum zufrieden bist.
Wir bedanken uns für dein Feedback und wünschen dir weiterhin viel Spass und beste Unterhaltung bei mycasino!
Liebe Grüsse
Dein mycasino Team
Be very careful with this online casino…
Be very careful with this online casino
They will eventually block you to visit any casino in Switzerland
Advise you not to deal with this casino
They have bad intentions
Go to any other casino just avoid this one
If you still like to join this online casino be ready for a nation wide ban on gambling
Anyway it doesn’t matter as Swiss casinos (online or not online) only taking your money
This one is the top of the cream blocking you nationwide at Pesach day
Avoid this one please believe me
29 March 2024
Unprompted review
Reply from mycasino
Hi nicoletje
Thank you for your feedback on Trustpilot. We understand that a gaming block is a significant change in previous gaming behavior. However, it is an important step to prevent potential negative developments. Player protection is our top priority. There is always the option to request the lifting of the gaming block. You can find the application form on mycasino.ch, or feel free to contact our customer service directly.
Best regards,
Your mycasino team
Reply from mycasino
Hi Denise
Thank you for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our customer support.
We appreciate your feedback and wish you continued fun and great entertainment at mycasino!
Kind regards,
Your mycasino team
Reply from mycasino
Hi Nonglak
Thank you very much for your positive feedback on Trustpilot. We are very pleased that you are completely satisfied with our offering.
We thank you for your feedback and wish you continued fun and the best entertainment at mycasino!
Kind regards,
Your mycasino team
Very very good an fast Support
19 March 2024
Reply from mycasino
Hi Gian Luca Barengo
We thank you very much for your positive feedback on Trustpilot and are pleased that you are completely satisfied with our offer and that luck has been on your side.
We wish you continued great entertainment at mycasino!
Best regards,
Your mycasino team
The websites performance
6 March 2024
Reply from mycasino
Hi Harsha Raj Tilak
Thank you for your positive feedback on Trustpilot. We are delighted to hear that you are completely satisfied with our offerings and performance, and we wish you continued fun and top-notch entertainment at mycasino!
Best regards,
Your mycasino team
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