MyBuilder Reviews 55,649

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the helpful, professional staff. Many people appreciate the intuitive user experience and the wide selection of tradespeople available, making it easy to find suitable contractors for various jobs at reasonable prices. However, some customers have expressed dissatisfaction with the website and pricing structure, particularly tradesmen who feel the lead generation system is unfair. There are occasional reports of some tradesmen not meeting expected standards, leading to poor workmanship or unexpected additional costs.

What people talk about most

Service

Clients share positive opinions on service, often praising the professionalism, reliability, and excellent... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, politeness,... See more

Website

People report ambiguous experiences with the website. Many customers praise the site as easy to navigate and... See more

Price

Users describe ambiguous interactions with price. While some customers praise reasonable prices, good quotes,... See more

User experience

Customers consistently note positive experiences with the platform's user experience. Many reviewers found... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A helpful site that we have used over the years without issue. I would rate at 5 stars if the tradesman warranty was verified and backed by the site. As it stands, there is nothing to reassure custome... See more

Rated 5 out of 5 stars

Knowing the tradesmen have gone through some form of checks with my builder fills us with confidence we are likely to be put in touch with reliable trades. The amount of traders using my builder gives... See more

Rated 5 out of 5 stars

I have never been let down on my builder. I find that on every occasion over the years that it’s the best way to get workers who are professional, reliable and do a great job at a great price. I’ve us... See more

Rated 5 out of 5 stars

First time using ‘my builder’ to find someone to remove, dispose of fireplace and surrounds and plaster the wall. Intuitive to use. Reviews of suggested tradespeople was useful. Someone responded alm... See more


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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Rated 5 out of 5 stars

A Superb Job.

Kai, Green Standard, arrived on time, was a great guy to talk to and then did a superb job of tidying up my garden. I would recommend him to anyone who needs professional help with their garden. Check MyBuilder website for contact details.

30 April 2026
Rated 5 out of 5 stars

Mybuilder is the best

i log on to Mybuilder put down what i need done to my bungalow and a list of companies that i can uses i pick one and they turn out to be the best . I am going to use them again thank you Mybuilder

30 April 2026
Rated 5 out of 5 stars

Takes guess work out of choosing a…

Takes guess work out of choosing a tradesman. Easy to use site. My daughter recommended as her husband an electrician. Found a reliable, trustworthy builder who responded quickly and did the job above and beyond my expectations. Very pleased. Thank you

30 April 2026
Rated 4 out of 5 stars

Good

Small amount of problem with My Builder website but electrician obtained via site was brilliant & given 5 star rating.

30 April 2026
Rated 5 out of 5 stars

First time using ‘my builder’ -worked well

First time using ‘my builder’ to find someone to remove, dispose of fireplace and surrounds and plaster the wall. Intuitive to use. Reviews of suggested tradespeople was useful. Someone responded almost immediately, happy with their responses and price, all booked in and others recommended informed job was filled.
Could not have been more straightforward or user friendly. It will certainly be my starting point again.

30 April 2026
Rated 5 out of 5 stars

Great Service

I have only used My Builder twice to post job requests so far. I have had a very positive experience with both jobs, excellent work carried out and really good value for money. I would definitely recommend them, simple to use the app and post your job and the response to jobs has been very quick though not all tradesmen reply, so far the ones that replied the quickest gave the best price and that's who I went with. My experience has been very positive. Tip for posting a job, add as much detail and photos, helps to get better quotes, both my jobs were charged as per the quotes given, so was very pleased.

30 April 2026
Rated 1 out of 5 stars

ROB DOGS

ROB DOGS
They have debited money from my bank account, about 12 debits, actually every job that I have showed interest in. I was a novice with the my builder app and didn’t know how it worked at the time. This is how it works so you don’t get robbed too. They will connect 6 or 7 builders to same job and charge them all KNOWING only one of them can do the work.
My builder is profiteering from this and they won’t refund, the first I knew was when they had cleared my bank account dry, by then it had gone over 42 days and they will not refund.
Get your own work instead and do complain to the regulatory bodies and let’s get them closed down.

28 April 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Lisa,

Thanks for your review.

However, I can confirm that when you register to join MyBuilder, we make our terms very clear, including our fees process.

As all information regarding how our platform works is presented to you at the application stage, it is then completely your decision whether you wish to join MyBuilder and use our services.

Just to give you some further clarity on the MyBuilder fee process, MyBuilder is a warm lead service and we never guarantee that you will win every job that you are shortlisted for.

It is also free for you to express interest in a new lead, but if the customer chooses to share their contact details with you (shortlist) then we charge a shortlist fee.

When you're shortlisted, we exchange your contact details with the customer's contact details so you can reach out to them and discuss a quote to give you a chance of winning the job.

That is the service we are providing and the service you agreed to when you registered to join MyBuilder.

If you have any further questions, please feel free to reach out via our contact form below.

https://support.mybuilder.com/s/contactsupport

Kind Regards,
The MyBuilder Team.

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