Though everything was done remotely, it still felt like we were dealing with real people competent in their jobs. The initial remote consultation was particularly good. The documents created were re... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We live near the office so chose to go to the office rather than on zoom, which they accommodated and were very welcoming. Very professional and complete service and we would completely recommend thi... See more
Company replied
My partner and I arranged Mirror Wills and Power of Attorney after discussing our requirements with Jeff. We found him extremely helpful even with my long list of questions. Everything was carried ou... See more
Company replied
Started a very difficult process with what felt like the best support. If you ever find yourself in a position where you have to apply to the court of protection for deputy ship. It will be hard pushe... See more
Company replied
Company details
Written by the company
MWQ Estate Planning is one of the UK’s leading specialist Will Writing and Estate Administration Companies. We cover the whole of the UK. We offer a very personal, tailored approach, making the process easy and understandable for everyone. We ensure that you receive the best advice at an affordable price. We are Members of and Regulated by The Society of Will Writers Our Professionally trained personnel have many years of experience in the Wills and Estate Planning industry. We are dedicated to the highest standards in the industry and we adhere to strict codes of conduct including SWW and STEP. All our cases are Insurance backed up to £2m per claim. Our prices are amongst the most competitive currently in the UK and can be up to 75% less than your local High Street Solicitor. We also offer a price match guarantee. We are highly recommended by all our customers. We provide individual Will & Estate Planning quotations with affordable payment plans for all UK residents. We promise to provide the best advice and the best service at the right price for every client. MWQ Estate Planning is a boutique Estate Planning firm specialising in estate planning, probate, and trusts. Our team of experienced Estate Planners has a reputation for providing personalised and compassionate legal services to clients throughout the Country. Our passion for helping families secure their financial futures and protect their loved ones inspired the creation of MWQ Estate Planning. At MWQ Estate Planning, we understand that estate planning can be a daunting and emotional process. That's why we take a holistic approach to our client relationships, providing legal counsel and support every step of the way. We believe that everyone deserves a comprehensive and effective estate plan that meets their individual needs and goals. Whether you're looking to create a will, set up a trust, or navigate probate proceedings, our team is here to help. If you're in need of reliable and experienced Legal guidance, look no further than MWQ Estate Planning. Contact us today to schedule a consultation and learn more about how we can assist you.
Contact info
The Bridgewater Suite, The Towers, The Towers Business Park, Wilmslow Road, Didsbury, M20 2SL, Manchester, United Kingdom
- 0800 090 3051
- info@mwqestateplanning.co.uk
- www.mwqestateplanning.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Professionalism all the way
I was helped by Alex who gave me a lot of very useful advice to sort out my parents estates. Alex was extremely helpful and explained everything so clearly that meant the whole process was handled very professionally. I wouldn’t hesitate to recommend the company and Alex too.
10 July 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Ric
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
An excellent highly professional experience
An excellent highly professional, courteous and friendly service from a member of the team.
With a special mention for Alex.
21 July 2026
Reply from MWQ Estate Planning
Dear gp
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
i am glad that i have been able to get my views heard
I have found my experience with this company shoddy and not very helpful, lack of oversight and poor communication, not returning my calls sending incorrect information even when I have sent emails to correct information it still comes back with errors. Missing my approved documents and having to find them manually leading to delay in getting probate sent to courts and me incurring costs. They don’t respond or apologise for errors they don’t call to see how things are or if they can help. I have had to find things out for myself along the way and query issues that they could easily have prompted me for or advised accordingly. I would not recommend this company
Since i posted this review I am glad that someone from management has now reached out to me and that i was helped and listen to by Alex who took the time to listen to my complaints and feedback. I am now able to say that hopefully the matters i raised have now on the way to being resolved and that i can now feel a bit more reassured
21 July 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Debbie,
Thank you for taking the time to share your experience. We're genuinely sorry to hear that you felt unsupported during what we know can be an incredibly stressful time, and we want to address your concerns with the care and transparency they deserve.
We completed two separate matters on your behalf — the Court of Protection process, which was finalised in November 2024, and the probate application, which has also now been produced for your signature. We're pleased both have reached resolution, though we fully understand that the journey to get there felt frustrating for you.
Regarding the probate process, we can see there was a point during the drafting stage where progress stalled on our end, as we weren't aware that you had finished reviewing your documents within the portal. We recognise that navigating a new system while managing such significant personal matters is not easy, and we're sorry if the guidance available — including our portal walkthrough videos — didn't make that step as clear as it should have been.
We do want to reassure you that our team's intent throughout has been to support you as efficiently as possible, and we regret that this wasn't always how it felt in practice.
If you'd like to discuss any outstanding concerns directly, please don't hesitate to reach out to us.
Best wishes,
Vicki Rolland TEP LLB (Hons) LLM MSWW
Head of Legal
MWQ Estate Planning
Was very helpful and friendly explained…
Was very helpful and friendly explained everything to me and took his time to do so
9 July 2026
Reply from MWQ Estate Planning
Dear Christine
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
MWQ Estate planning
Darren was very good at explaining the process of lasting power of attorney also he answered all our questions to our satisfaction.
6 July 2026
Reply from MWQ Estate Planning
Dear Margaret
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Darren really explained everything…
Darren really explained everything about an LPA that I was interested in, and made the process so unbelievably easy. From my initial enquiry about an LPA I had a good feeling that Darren was genuine, honest and so professional.
2 July 2026
Reply from MWQ Estate Planning
Dear Pete
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Deputyship - go online not through this company
I went through this company to apply for Deputyship earlier this year, see previous review. I ended up doing it myself online, sending forms back and forth by post was ridiculous. Unfortunately I did this after paying for a service which was long winded, inefficient and unnecessary. I have now been given Deputyship. If you can do it yourself online, this company was a waste of time.
1 July 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Karl
Thank you for taking the time to share your experience, and I'm truly sorry to hear that our service fell short of your expectations during what must have been a stressful and demanding time.
Your feedback regarding the postal process is something invaluable to us. You're right to highlight this, and I completely understand your frustration at finding a more straightforward route online after already having paid for our service. Unfortunately, this is simply the process that we offer to our clients which many have benefitted from however we do understand your feelings towards this. We sincerely apologise for the inconvenience this caused you.
Firstly, I want to congratulate you on successfully obtaining your Deputyship — that is no small achievement, and I'm glad you were able to achieve that outcome.
Your comments will be shared directly with our service delivery team. Feedback like yours is invaluable in helping us identify where our processes need to improve, and we are committed to reviewing how we can make our deputyship service more efficient and genuinely useful for our clients going forward.
If you would like to discuss your experience in more detail, or if there is anything further I can do to address your concerns, please don't hesitate to contact me directly. I would welcome the opportunity to speak with you.
Kind regards,
Customer Services Complaints Manager
MWQ Estate Planning
First class service
Darren handled the LPA at the onset, my emails to him with any queries were answered immediately, in all a first class service, I would highly recommend using this firm
1 April 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Diane
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Lasting Power of Attorney
Well informed about all aspects on how to complete information needed and very knowledgeable on subject discussed. Alex Entwistle discussed things very clearly and did not rush me and took his time explaining the whole project.
29 June 2026
Reply from MWQ Estate Planning
Dear Sandra
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Darren was a pleasure to speak to he…
Darren was a pleasure to speak to he was precise with information and had a very good manner I will certainly be in contact again when I proceed with the second part
29 June 2026
Reply from MWQ Estate Planning
Dear Stephen
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Reply from MWQ Estate Planning
Dear Susan
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Reply from MWQ Estate Planning
Dear Trevor
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
My experience was brilliant
My experience was brilliant. Everything was explained correctly with giving me the options I need for my LPA.
23 June 2026
Reply from MWQ Estate Planning
Dear Saleem
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Darren is a very polite and helpful…
Darren is a very polite and helpful gentleman and helped me very much
15 June 2026
Reply from MWQ Estate Planning
Dear Sophie
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Received an excellent service
Received an excellent service. Very prompt response and a very easy process, no stress! Very competitive pricing and would definitely recommend.
18 June 2026
Reply from MWQ Estate Planning
Dear Robin
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Spoke to Darren
Spoke to Darren, he has been with me throughout the last 6 years. So helpful and friendly. Brilliant
19 June 2026
Reply from MWQ Estate Planning
Dear Claire
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
We would highly recommend using MWQ…
We would highly recommend using MWQ Estate planning they were excellent from the very start helping us through the process of getting LPA for our daughter with learning disabilities, Alex was very informative and helpful and ensured the whole process went smoothly.
16 June 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Laura
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
I making a willwas quite nervous about making a will…
I was quite nervous about making a will but luckily fell upon MWQ and it was made really easy,Alex who I spoke to was beyond helpful and explained everything crystal clear and precise. I really can't thank them enough for the professional way it was done and the peace of mind it has given me, Ronald Buckingham
16 June 2026
Reply from MWQ Estate Planning
Dear Ronald
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Excellent price
Excellent price. We had a POA done for my mum and my husband and I got one done at around the same time with a special offer. So much cheaper than the other quotes we had. Done over the telephone which was really convenient and easy. Very pleased. Jeff was our consultant and was very helpful. Good customer service easy to get hold of someone if you need to.
12 June 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Lesley
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Jeff and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Jeff and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Really pleased I found MWQ planning
Really pleased I found MWQ planning. Myself and partner got our wills done at a much cheaper price than the solicitors quoted. Darren went through everything throughly and the wills were drafted very promptly. All subsequent questions were dealt with very quickly. Thank you
1 June 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Laura
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
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