For some reason the delivery took the address in my PayPal instead of the one I provided. It's never happened to me before. Luckily, that address was more or less nearby, so it wasn't too much of a... See more
Company replied
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See what reviewers are saying
--for english version scroll down -- Top Shop! Gute Beschreibungen, schöne Fotos, Größen stimmen, Qualität passt! Sehr günstiger und zügiger Versand! Vielen Dank!! Great shop! Good descripti... See more
Company replied
Top - as always. Various buys, always absolutely trustworthy. Top packaging, safe and fast delivery. Top quality gear. Electric guitars in my case. Anytime again - with pleasure and quite soon!
Company replied
Fast Shipment but Courier service GLS has bad pick up service. The goods arrived fast but then GLS bring the parcel to a small shop open only Monday to Friday 07:30 to 18:00hrs. That there is a closer... See more
Company replied
Company details
Written by the company
Ein zuverlässiger europäischer E-Shop mit über 25-jähriger Geschichte und mit Showrooms in Tschechien und Slowakei, der sich auf Musikinstrumente, LPs, Audiotechnik, DJ-Equipment und Musikzubehör spezialisiert. Ein sozial verantwortungsbewusstes Unternehmen mit Respekt für den Planeten und dem Ziel, seine Dienstleistungen ständig zu verbessern.
Erlebe Musik in allen Facetten
Written by the company
- Gitarren, Schlagzeuge, Keyboards, Studio- und Audiotechnik, LPs & Merch
- Muziker liefert Top-Ausrüstung für Musiker, Produzenten, DJs und Vinyl-Fans sowie Audio-Video-Freaks.
Selbstbewusst bei Muziker einkaufen
Einfache Retouren, eigenes Servicecenter und fachkundige Beratung
Genieße problemlose Retouren, einen eigenen Kundenservice und eine professionelle Kundenbetreuung. Jetzt verfügbar in deiner Landessprache.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- 089 324 921 0570
- info@muziker.de
- www.muziker.de
Muziker ist ein großer Online-Händler
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product doesn't work
The product doesn't work. The charging process ends never. No light! I have to send the head lamp back!
Addition: I had to pay for sending back the product by myself. It costs me 11.20 Euro. Nice service:(
27 August 2023
Reply from Muziker
Dear customer, we're really sorry that we weren't able to fulfil your expectations. Please accept our apology. We'd appreciate if you can write about your difficulties directly to our customer support and we'll do our best to sort things out ASAP. Best regards Lucia, Muziker
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards, Lucia, Muziker
Reply from Muziker
Dear Mr Correa, thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Best regards Lucia, Muziker
Exceptional service
Ordered a subwoofer online. The item was shipped to the uk. It arrived in great condition and within a week! Great service! Wouldn’t hesitate to recommend or use again. Many thanks
16 August 2023
Unprompted review
Reply from Muziker
Dear Mr Hale, Thank you for your rating and recommendation. We'll gladly help you out next time as well :) Best regards Lucia, Muziker
Very good price and fast delivery
Very good price and fast delivery. Unfortunately, I had to return the product, it did not fit my bike. With pleasure again!
5 August 2023
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards Lucia, Muziker
Fast delivery and really good price
31 July 2023
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards Lucia, Muziker
Nice product
Nice product, it came with a slight delay but the communication was reliable and early.
16 July 2023
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards Lucia, Muziker
outstanding customer service
outstanding customer service, very reliable, helpful, fast responding and very trustful.
23 July 2023
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards Lucia, Muziker
Good sale assistance. Bad delivery (parcel not received yet)
I received very good assistance on the purchasing process.
but then, unfortunately the parcel has not been received after 10 days
15 July 2023
Reply from Muziker
Dear Ms Ramella, Thank you for your review and we're really sorry that we weren't able to fulfil your expectations. We'll gladly help you sort out the difficulties with your order. Please, contact our customer support. Kind regards, Lucia, Muziker
Reply from Muziker
Dear customer, It's great to read about your positive experience with our store! Thanks for your review :) Best regards, Lucia, Muziker
Reply from Muziker
Dear customer,
Thank you for your kind review, we appreciate it a lot! :) Have a nice day!
Best regards
Viktória, Muziker
Items as described and very fast…
Items as described and very fast delivery. Items I bought were fragile and packed with every care so that they don't break while in delivery
18 June 2023
Reply from Muziker
Dear customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Best regards,
Viktória, Muziker
That's it 👍
Nur 2 Tage Lieferzeit👍
Ware qualitativ super👍
Tolle Kommunikation 👍
Unkomplizierte Website 👍
That's it 👍
19 June 2023
Reply from Muziker
Sehr geehrter Kunde,
wir freuen uns sehr, dass Sie mit dem Einkauf bei uns positive Erfahrungen gemacht haben und freuen uns auf Ihren nächsten Besuch in unserem Muziker Onlineshop ;)
Mfg,
Viktória, Muziker
Everything went well
Everything went well. Excellent Service, I have received the order one day earlier and shipment was well packed.
8 June 2023
Reply from Muziker
Dear customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Best regards,
Viktória, Muziker
Pirate press not original!!!
Pirate press not original!!!
There was no info, that the LP wasn’t original.
14 June 2023
Reply from Muziker
Dear customer,
Thank you for your review. We're sorry for the inconvenience with your order. At the same time, we want to thank you for letting us know about the possible difficulties. We'll do our best to sort it out so this won't happen ever again and we can improve our customer service.
Please contact our customer support by e-mail: info@muziker.de and we'll put a high priority to fixing your problem.
Best regards,
Viktória, Muziker
Reply from Muziker
Dear customer,
Thank you for your feedback! In case there is anything we could improve in your experience, we would like you to share your tip on info@muziker.de. Thank you!
Best regrads,
Viktória, Muziker
Reply from Muziker
Sehr geehrter Kunde,
vielen Dank für Ihre positive Bewertung, wir freuen uns sehr darüber. :)
Mfg,
Viktória, Muziker
Reply from Muziker
Dear customer,
Thank you very much for your positive rating, it makes us really happy :)
Best regards,
Viktória, Muziker
Reply from Muziker
Sehr geehrter Kunde,
vielen Dank für Ihre positive Bewertung, wir freuen uns sehr darüber. :)
Mfg,
Viktória, Muziker
Reply from Muziker
Dear customer,
Thank you very much for your positive rating, it makes us really happy :)
Best regards,
Viktória, Muziker
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