Have two DVD players and want to watch some old favourite. Streaming is charging and more expensive than buying bundles on Music Magpie. All DVD’s arrive quickly and great condition using royal mail.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trading in my old phone via Timpson was quick, easy and straightforward. Having had a poor experience with a previous trade in, I particularly valued being able to hand my phone over in person to be a... See more
Company replied
MusicMagpie always provide quality (used) material. Wether it is CDs or DVDs or whatever you order. Combined with a first class Postal serve and competitive prices What more could a customer ask for... See more
Company replied
Brilliant service provided for selling on a mobile phone. Easy to set up account, good price offered, helpful guides on how to clear personal data before sending, and payment was received straight in... See more
Company replied
Company details
About musicMagpie
Written by the company
musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
Start Selling Sell Mobile PhonesAbout musicMagpie
Written by the company
- musicMagpie is the fast, easy and FREE way to get cash for your Mobile Phones, Tech, CDs, DVDs, Games and Books!
- Fast Same Day Payments
- We pay on the same day your items arrive with us, giving you cash to spend sooner!
- Tech Price Promise
- We guarantee to pay the full amount we offer for your tech (including mobile phones or games consoles) or return them for FREE – no questions asked!
- FREE App
- Use your phone’s camera to scan your CDs, DVDs, Games and Books for an instant price. It’s easy to sell Tech using our app too!
- FREE Courier
- We’ll pick your stuff up from your doorstep on a day of your choice. Alternatively, you can send your stuff for FREE from a ParcelShop or Post Office.
- Send Your Stuff in One Box
- Whatever you’re selling, pack it all into one box. Best of all, you can use any box you like!
- Hundreds of Millions Paid Out to Our Happy Customers!
- Are you one of them? Leave us a review and let us know what you thought!
- Refer a Friend and get a FREE £5!
- Love using our service? Tell a friend about us and we’ll give you both a FREE £5! You can refer as many friends as you like, so there’s no limit to the cash you can make. Click the 'Visit musicMagpie' button below to get started!
Contact info
United Kingdom
- enquiries@musicmagpie.co.uk
- www.musicmagpie.co.uk
4.5
Excellent
361K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy website
Easy website, fast and reliable delivery and fantastically well refurbed products...thanks
2 September 2026
Reply from musicMagpie
Hi Ringmodulator,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Will definitely use this service again…
Will definitely use this service again to sell my phone.
11 September 2026
Reply from musicMagpie
Hi William,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Ease of taking device to Timpsons…
Ease of taking device to Timpsons rather than posting or sending via courier, so simple.
4 September 2026
Reply from musicMagpie
Hi customer,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Quality of items and cannot beat the…
Quality of items and cannot beat the free post and packaging superb service
11 September 2026
Reply from musicMagpie
Hi Michael,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Scratched dvds and no refund
11 September 2026
Amazing product part is a little scratched but good overall
Great product the DVDs are mainly fine but an odd scratch which affected some of the viewing but good apart from that
11 September 2026
Parcel arrived promptly and everything…
Parcel arrived promptly and everything ordered was in excellent condition.
11 September 2026
Reply from musicMagpie
Hi Steve,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
All good it’s good to now when you…
All good it’s good to now when you receive the parcel
11 September 2026
Very easy process from start to finish
Very easy process from start to finish, kept informed throughout. Product was exactly as described ( refurbished phone) looks like new, very pleased. Sold my original phone and got a fair price from music magpie. I would definitely recomend.
4 September 2026
Reply from musicMagpie
Hi Mr,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Lynn,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Disappointed
Despatch of my order was quick and arrived well packaged, alas I ordered a complete season of a TV serial and this arrived with 1 missing disc which was really annoying as I had to then order from elsewhere. Shame as I gave had several things in the past, all good.
11 September 2026
Excellent service
Excellent service. Easy to do online, drop off at Timpsons convenient quick and easy
11 September 2026
Reply from musicMagpie
Hi Alex,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Michael,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Apple IPhone 15 Plus
Quick and easy process to purchase phone. Price was competitive and inline with other companies.
21 August 2026
Unprompted review
Reply from musicMagpie
Hi Miss,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Yvette,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Easy follow instructions and kept me…
Easy follow instructions and kept me updated by emails , so far amazing 👏
11 September 2026
Reply from musicMagpie
Hi Royston,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi Dan,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Reply from musicMagpie
Hi bernard,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Very easy process and competitive…
Very easy process and competitive price. I used the Timpson drop off option and payment was in my account within an hour. The price paid was also good.
11 September 2026
Reply from musicMagpie
Hi Andy,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
Product arrived very quickly and in…
Product arrived very quickly and in very good condition
11 September 2026
Reply from musicMagpie
Hi customer,
Thank you so much for taking the time to leave us a great review.
We are pleased to hear about your positive experience with musicMagpie and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program? Once your friend completes a purchase, you will both get 10% off your next order! More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store&situation=TPreplysegment=store
Kind Regards,
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.