Mountfield Lawnmowers Reviews 

I bought an SP185 Li Kit lawnmower that come with the E 450 48V 5Ah ePower Battery (274015004/ST1).
It is advertised for lawns of 400 sqm - that's a big lawn 10m (30+ft) wide x 40m (130+ft) long.
Actual experience:
1. Run time with a full battery using the self propelled is 20 minutes and completes about 1/3rd of that advertised.
2. Run time with a full battery without using the self propelled is 30 minutes (just under) and completes about 1/2 of that advertised.
3. It stops frequently with any slight build-up of cuttings and simply does not deliver sufficient power to cut anything but very short dry grass.
3. The battery takes around 3.5hours to recharge.
4. I contacted Mountfield/Stiga on 26Mar2026 after measuring 6 recharges and uses with my concerns that the battery simply did not deliver to the specification.
5. Having received no reply I followed up my email on 30Mar and again on 08Apr.
6. I called Stiga customer services who noted my emails on their system and that they had not replied. They agreed to pass the problem to their technical support who would contact me.
7. Having received no contact from them, I followed up with Stiga on 15th April.
8. Having still no reply from Stiga I rejected the unit by email on 17Apr and advised them to collect and provide a full refund.
9. I have contacted Stiga customer services on 18thApr, 19thApr, 20thApr and 14th May to which I received automated emails promising replies in the following days. No contact resulted from Mountfield/Stiga on any of the above despite their automated emails. They simply ignore all contact.
10. The unit sits still awaiting collection and refund. It clearly is not suited for the advertised purpose, if grossly underpowered, does not have capacity to last as advertised, and there is no warning that it can only perform on short, dry grass and even then with frequent cut-outs.
A singularly useless customer services from Mountfield/Stiga.

Great products and great service.

The staff at George Browns were friendly and helpful and were quick to resolve a couple of teething problems:
Seat autocutoff not working - needed readjustment
Engine was "backfiring" - speed /choke lever needed adjustment.
What was disapointing was that these two issues were not picked up at the pre-delivery commissioning

Both Stiga and Mountfield dealership were very helpful regarding my purchase and kept regularly informed on my delivery date. Very pleased with the customer experience.

I bought a Mountfield lawn tractor in January this year and it broke down after the first use. It is still under warranty but they made me pay for the repair. They don't answer the phone or reply to my emails. I paid over £3000 for it and they sold me a very poor quality product that is unusable. The only thing worse than the machine is the customer service.

The mower was bought to replace an aging Honda mower. I have only usef it once as my garden is undergoing a complete remodelling. It compares very well yo my old Honda which was three timrs the price when new. It is much lighter which is good. My only concern is that it seems to be very fast and it is not possible to vary the speed.

Mountfield Mower delivered to my property as expected and giving me helpful operating instructions. Thank you.

Bought the same product in 2013 this is a replacement for what was a fantastic lawnmower if this new one lasts as long I will be very pleased
Next day delivery..no complaints with that !
0nly bad thing ..the new grass box ended fitting the old one from my previous mower...did not like it.
W
ell done mountfield, long may you prosper.
Steve😊

I ordered the Tow Hitch to fit my Mountfield 1330M Ride-on mower. Arrived quickly and fitted esily. I can now use a trailer when not mowing the lawn. Many Thanks!

Great mower just the right size as I find the larger one we have is too heavy for me.

This is my third Mountfield lawnmower. I bought my last one 26 years ago and it never let me down.

Appalling products and service. Mower unsupported as battery charger failed and is no longer made leaving me to have to buy a new mower from them with a 30% discount code that failed to work 4 times, this was because customer service copied it incorrectly to me. Then bought a mower on offer but at checkout it went through at the higher list price not offer price. Bought it anyway as desperate for the mower and contacted them for the refund of the difference.....three weeks have passed and no response. This company once a premium brand are a joke

A mower (SP42) which became unusable just over two years after purchase - serviced by Culverwells, from whom we purchased it. And then the worst customer service you can imagine from Mountfield when I contacted them direct. Used the online customer form twice, second time with “formal complaint” in title. No reply to either. Woman I finally spoke to couldn’t care less. Never buying from this company again.

Really difficult to contact and deal with. Emails are all ignored even although they are encouraged as an acceptable method of communication.
Telephone calls are not quickly answered. I waited 43 minutes, to go from 7th in the queue to 4th then hung up. Terrible. I’m still waiting on my credit and it’s been over a month. Don’t deal with this company. (Ironically, their lawnmowers are good)!

Good service works fine Thanks

Very good mower batteries last a good while

Top service and lawnmower is amazing

Everything delivered perfectly and product is great - easy to set up and use.