Mott & Bow Reviews 

18,613
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 12,150 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing items offer a comfortable fit and nice materials that feel great throughout the day. Many people appreciate finding proper sizing options and well-constructed garments that hold up well over extended periods of time. However, some people mentioned that the website can be difficult to navigate and frustrating to use. Others expressed frustration with the return policy because purchases only qualify for store credit rather than direct refunds. Additionally, shoppers frequently noted occasional issues regarding product availability and sizing inconsistencies across different styles.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with several consumers praising the soft... See more

Quality

People report ambiguous experiences with quality, as opinions on products vary widely among reviewers. While... See more

Order

Consumers find order experiences to be mixed, as some reviewers note that online ordering and paying went... See more

Return policy

Customers consistently note negative experiences with the return policy, expressing widespread frustration... See more

Website

Customers had ambiguous experiences with the website, as many reviewers reported frustration with freezing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Having previously worked in software safety and privacy, I am not a fan of the cookie consent dialog, where Mott & Bow has made the text link "Preferences" (the one where you can go in and say which c... See more

Rated 3 out of 5 stars

Site is too complex with too many items. When I enter in the search bar Mercer, it does come up with the Mercer jeans, but there are too many individual boxes of jeans displayed that you need to cont... See more

Rated 3 out of 5 stars

I don’t like how the combination packages don’t allow you to choose your own colors. They obviously exclude popular choices. I don’t like the return policy for store credit only. It makes me hesit... See more

Rated 3 out of 5 stars

Thank you…..it was a bit difficult going through the payment process….address etc……Why not include my PO Box # Incase the item needs to be dropped off at my local(rural) post office? Further…how... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Elevated, premium jeans, tees and shirts you'll want to live in. We, uniquely, offer fair pricing for the best quality basics. Opt in to our free home try-on program.


Contact info

3.4

Average

TrustScore 3.5 out of 5

19K reviews

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3.4

All reviews

(18,613)

12,176 reviews in the last 12 months

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Rated 3 out of 5 stars

My issue is with your QC checks

My issue is with your QC checks. The shirts are great, but I received and XL shirt that was mislabeled. The shirt size was actually a large. You did the right thing, but your QC department needs work

21 September 2026
Rated 5 out of 5 stars

Good reassurance

This is really only preliminary because I have just made the purchase, the two reasons I made the purchase is that my concerns and frustration at being a skinny guy perceives that a lot of attention is given to the frustrations of big stocky built up guys and not so much for skinny ones looking for well fitted clothes Mottandbow seem to answer this, 2 is in my communication experience with Mottandbow they have always been diligent in reply and courtesy which is reassuring for a first time overseas purchase, look forward to receiving it.

22 September 2026
Rated 2 out of 5 stars

I am a new customer

I am a new customer, I signed up for all marketing for the new customer 30% promo. The link I was texted never applied the discount and I was unable to use it, I had to pay the full price.

21 September 2026
Rated 1 out of 5 stars

I originally bought shirts for myself…

I originally bought shirts for myself totaling $270 dollars they didn’t fit so i returned them and got a gift card. I then ordered my wife some clothes which also didn’t fit so i returned and now my gift card is $220. Clothes don’t fit true to size quality doesn’t match the price point and when you don’t like it get charged $5 a return plus tax and shipping every purchase. I spent originally almost $280 dollars and at the end i’m gonna get $200 worth of clothes. I wanted a full refund but of course you give out a gift card that gets smaller and smaller. Il never buy from you guys again horrible experience.

21 September 2026
Rated 5 out of 5 stars

Mott & Bow is a must for men’s apparel.

Mott & Bow has became one of my online go to providers for men’s wear. Great products with excellent quality in fabrics and form. Simplistic design and the just get up a go men’s wear for casual and semi formal days. Grateful to have found the company. The customer service and speed at which questions, returns and easy to use gift cards help to make the shopping experience pleasant.

21 September 2026
Rated 5 out of 5 stars

Best t shirts I have purchased

Best t shirts I have purchased. Material incredibly soft. The cut is very flattering. I ordered a size large. It’s a fitted cut and very flattering. I’m 150 lbs and a size 38 DDD. I’m ordering more.

21 September 2026
Rated 2 out of 5 stars

Finding a correct fitting pair of jeans…

Finding a correct fitting pair of jeans was extremely difficult using the website.
1) when searching for jeans, a selection for will show up for same the jeans in each of the different colors. This makes for way too many options up front (visual overload). Instead just list the jeans once and then allow for color selection within
2) I had a hard time finding a pair of jeans that fit. Jeans finder (with individual selection criteria) would be helpful. See Hoka shoe finder

18 September 2026

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