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Motortradeteam Reviews 

351
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Used Motorcycle Dealer
  2. Motorcycle Dealer
  3. Motorcycle Shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

351 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(351)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth sale of motorbike.

Steve turned up in his van, checked the bike and agreed to pay the agreed price. Money was transferred into my bank and the bike was loaded into the van. We filled in the paperwork and of her went. Very smooth deal.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice smooth experience from start to finish

I made an enquiry online and got a swift response from Ryan via phonecall. When on the phone he gave me a little more than initial estimate which was great. Within a few days the bike was collected by Scott who was a great guy, he phoned prior to arriving as promised and made the process as easy as it could possibly be. No haggling and i received the full quoted price straight into my bank. One of the best companies there is, I would definitely use again. Thanks guys.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

absolutely first class thank you !

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service.
I had the pleasure in meeting Aaron today, who called to collect the bike. His knowledge in particular Harleys in my case, was second to non.
I absolutely rate these guys as superb, thank you everyone

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Stress free selling!!

I wanted to sell my bike but selling privately nowadays is a pain in the butt so completed the online form and got a phone call a short time later.
Answered a few extra questions and sent extra pictures of the bike then an offer was made.
The offer I think was a fair one and agreed. Sarah dealt with everything and was very pleasant plus the process was straightforward which for me was a big plus.
Collection day arranged and arrived. The time keeping and communication via phone on collection was faultless and paper work was painless. The driver was a really nice chatty bloke and very informative. The whole process was quick and stress free. If you want top price go elsewhere but if you want fair price and a painless reliable transaction then they are recommended.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Put my details in the website

Put my details in the website, got a call back the next day to get further details and was told I would have a price by the end of the day. Three days later after I complain they call me with an offer, I said no, to be asked what I wanted then. I told him it was nothing to do with the offer but their service they should do what they said they would. How could I trust them to continue with the process. He put the phone down on me 😌

24 July 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

We're sorry to read this.

We always aim to provide valuations promptly, but on occasions they can take longer than expected depending on demand. We appreciate that this can be frustrating, and we're sorry if we didn't meet the timescale you were expecting.

We certainly wouldn't expect one of our team to end a call in the manner you've described, and we'll look into this internally. We're sorry we weren't able to agree a deal on this occasion, but we wish you all the best with the sale of your bike.

Rated 1 out of 5 stars

Is this a proper company

Is this a proper company, or just a wind up.
I have had several emails from them asking me if I wish to accept an offer they made for my motorbike.
Only problem is they have not made me an offer.
They have rang me, however I have not been able to answer there call, and whenever I have rang them back the phone has just rang out with no answer.
I keep replying to there emails, and all I get is a reply saying, do you accept our offer.

Like I'm going to accept, when I don't even know the offer.

Buy my Bike, CMC on the other hand, Made me an offer from my photos and description of the bike.

17 July 2026
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi,

We're sorry you feel that way.

We've checked our records and can see that, following your enquiry, we attempted to contact you by phone on six separate occasions but unfortunately weren't able to speak with you.

We don't make purchase offers without first discussing the bike with the owner, so we're unable to understand why you've stated that we repeatedly asked you to accept an offer that hadn't been made.

If you believe you've received emails in error, we'd be happy to investigate if you can forward one to us.

Rated 5 out of 5 stars

Great service

Great service, I was given a fair price, collected & money transferred within a couple of days, really nice friendly driver. Highly recommended

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Scott came to collect my bike and was friendly, professional, and easy to deal with. The whole process was quick and simple. I would definitely recommend this company to anyone. Thank you for such a smooth experience!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from first call from Wayne to discuss sale of my bike to the arranged collection of the bike, Steve arrived to collect the bike at the time he said he would, Steve was professional and conducted the collection with no fuss (even though it was the hottest day)
Would definitely recommend 10/10

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Steve came to collect my bike

Steve came to collect my bike. Came on the day he said, and at the time that was arranged. Even managed to take a picture for me of my bike while I had a little weep 😢😢. Fast payment into bank too. Highly recommended, thank you 👍👍

24 June 2026
Unprompted review

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