Motaword Reviews 

165
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform is very easy to navigate, offering extremely fast turnaround times and very reasonable pricing for various translation projects. People also mention the exceptional customer service, noting that the support team is always responsive, kind, and quick to resolve any questions. A few other people also felt that the service was particularly helpful for handling official document translations needed for important legal and immigration processes. Consumers really appreciate being able to complete these necessary document requirements smoothly from home while receiving professional and reliable results.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and accurate translations delivered... See more

User experience

Customers report positive experiences with user experience, highlighting a seamless, fast, and easy... See more

Price

Customers consistently note positive experiences with price, highlighting that there are no hidden costs and... See more

Customer service

Consumers find customer service to be outstanding and helpful, highlighting quick responses and clear... See more

Response time

People report high satisfaction with the response time, highlighting quick service and fast turnarounds.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good. As far as my experience is concerned, I... See more

Rated 5 out of 5 stars

Game changer for a certified translation of a foreign driver's license for Massachusetts RMV. Easy upload of documents and received the translated files 7 hours later! Great price as well.

Rated 5 out of 5 stars

This company is very legit. I have been working with them for about 4 years and until now, they never failed me. They offer good opportunity to freelancers all over the world. I recommend them.

Rated 5 out of 5 stars

This service is absolutely top notch. I was hesitant at first but the online messenger assured everything would work out. My project was to translate cursive Spanish to English. 100% satisfied. I'... See more

Company replied


Company details

  1. Translator

Written by the company

MotaWord is the world’s fastest, lowest cost, cloud-based, collaborative business translation platform.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(165)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will not give you the price before…

Will not give you the price before wasting a lot of your time. After that will annoy you with emails. Wanna get even more spam? They are the guys.

4 March 2026
Unprompted review
Motaword logo

Reply from Motaword

We’re sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback. Our goal is always to be transparent and respectful of our customers’ time, including providing clear pricing and only communicating when it’s relevant. It sounds like we may have missed the mark here, and we take that seriously. Thank you for pointing this out.

Rated 5 out of 5 stars

top-notch service

Working with this business was a seamless experience—they completed my request on time and with impressive attention to detail. The quality of their service exceeded my expectations, and their professionalism made the entire process stress-free. I’d highly recommend them to anyone looking for reliable and top-notch results!

13 February 2026
Rated 5 out of 5 stars

Easy and reasonably priced

Being able to get a document I needed translated for a legal process from the comfort of my home was great. The pricing was reasonable and the process was the easiest. Thank you for the great service you provide.

29 January 2026
Rated 5 out of 5 stars

Fast service

Fast service, easy to kickoff the project with zero human interaction, project gets immediately in the work queue. Was super satisfied with requested medical docs translation for USCIS, all was accepted.
Also reached out their support chat and received immediate reply and answers to all additional questions I had. Will return for translation services if needed.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Services

Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good.

As far as my experience is concerned, I have not seen any other team so efficient and supportive. Keep it up

21 November 2025
Unprompted review
Rated 5 out of 5 stars

First time using MotaWord

It was my first time using MotaWord, and I couldn’t be happier with the experience. I needed my diploma equivalency, and from start to finish, MotaWord exceeded my expectations.

Their team responded quickly, guided me through every step with clarity, and delivered the completed document even earlier than promised. The customer service was truly outstanding — they answered all my questions promptly, kept me updated throughout, and even handled a last-minute adjustment effortlessly.

The final documents were accurate, perfectly formatted, and ready to submit. MotaWord’s efficiency and professionalism made the whole process smooth, stress-free, and reliable. I highly recommend them to anyone looking for a fast and trustworthy translation service!!!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

This company is very legit

This company is very legit. I have been working with them for about 4 years and until now, they never failed me. They offer good opportunity to freelancers all over the world. I recommend them.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and extremely competent

Very professional and extremely competent and expedient, at a very affordable rate.
My Vitalchek order, which required providing a certified translation of my French birth certificate,was immediately approved. The translation and format used to respect the original handwritten document were excellent along with the notarized certificate accompanying the translation. Thanks for a great job. XB

17 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look